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Rated 4.2 out of 5 by 87 reviewers.
Rated 5.0 out of 5.0 Great Location We saved a ton of cash by staying 15 minutes away from Ann Arbor on game day weekend but the experience did not change. This location is right off of I-94 and has many convenient locations within walking distance. The hotel was clean and the experience was great! The breakfast was wonderful and filled us up before we headed out each day. Jozef was an awesome manager and took care of us. October 17, 2014
Rated 5.0 out of 5.0 10-10-14 Stay Good, comfortable stay... Quiet, attentive, courteous and accommodating staff. October 15, 2014
Rated 1.0 out of 5.0 by Things that go bump in the night From the outside the hotel looks clean and tidy. We were given a room on the first floor-106, which we thought was great. The keys didn't work so my husband went to the desk for new keys, he comes back and the new keys don't work either. He goes back again and these keys don't work either He goes back to the desk to be told that that wasn't the right room anyway and that we are on the second floor in room 222. The room was just ok. The problem is with the noise level. a bunch of boys running up and down the halls til late, then they made a lot of noise in the room--walls are thin and unfortunately shared a wall with these little thugs. It took 4 phone calls to get them to quiet down. You could easily hear people walking in the rooms above. Mattresses were super firm, good for some-not for me. The walls are thin, so it was easy to hear bumps and footsteps all night. We slept so poorly that we altered our plans and cancelled the trip to Frankenmuth. We were dragging too much. October 6, 2014
Rated 5.0 out of 5.0 by great service Very nice accommodations. Staff excellent . Location + September 30, 2014
Rated 5.0 out of 5.0 by Excellent experience The Chelsea Holiday Inn Express is a top-notch hotel. You will notice how professional the entire staff is throughout the stay. The GM, Joesph greeted me in a genuine way and made sure everything was in place for a great stay. I would highly recommend this site if you are in the area. You won't be disappointed. September 21, 2014
Rated 5.0 out of 5.0 by Great Stay Nice, Clean Rooms. Quiet and close to downtown. Great experience and would stay here again. September 14, 2014
Rated 5.0 out of 5.0 by Great stay at HIE in Chelsea, MI Stayed for two nights to attend a wedding. Overall stay was excellent. Front desk clear was very helpful and great at his job. Breakfast was a highlight - the cinnamon rolls are to die for. September 3, 2014
Rated 5.0 out of 5.0 by BEST STAFF- SUPERB QUALITY SERVICE-WODERFUL STAY This has been my best experience at a IHG hotel. The staff was super friendly and accommodating. I was treated like family, and they made sure I was enjoying my stay in a genuine manner aiming to please. I highly recommend this location to everyone and I wish other hotel managers would visit this location so they can see and learn what high quality service is!!! August 26, 2014
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