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Rated 4.2 out of 5 by 76 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed and friendly staff Having a different type of pillow to choose from was an attention to detail that I didn't expect, but much appreciated. August 11, 2014
Rated 4.0 out of 5.0 by Comfortable hotel. Hotel was in convenient location for my nearby business meeting the next morning and was easy to access from the highway. Hotel looked relatively new and the room/amenities good. August 8, 2014
Rated 3.0 out of 5.0 by Needs some updates! This is an older Holiday Inn Express and definitely needs some updating! The staff was friendly and the breakfast was good but the guest bathrooms were very disappointing. The shower and floor had cracked tiles, the shower did not drain properly so I was showering in water up to my ankles, and the towels were frayed and dingy from use. I would recommend staying in another Holiday Inn Express in the area! August 6, 2014
Rated 4.0 out of 5.0 by OK hotel but a bit pricey for staying in Chelsea The hotel was fine. The room was fine and breakfast was just fine and the staff were friendly and helpful. My only complaint was that it was expensive for just staying in Chelsea during the week! August 6, 2014
Rated 5.0 out of 5.0 by Front desk The front desk was very helpful, I would like to thank them for going above and beyond to help us extend our stay. Thanks and keep up the great hospitality. August 4, 2014
Rated 5.0 out of 5.0 by 5 stars all around Very clean rooms and excellent service from the moment I walked in, I would recommend to everyone coming to the area August 4, 2014
Rated 5.0 out of 5.0 by comfortable clean room comfortable clean room in a nice town, friendly front desk staff August 4, 2014
Rated 2.0 out of 5.0 by I would not recommend this place I was very displeased with this hotel. -The room was not clean -I had to "take care of" 2 bugs in the bathroom -Walls were very thin. -I was not aware at booking, that they allowed dogs. There were multiple people that I saw with dogs, and even had a dog in the room next to me. I am a dog person, and do not look down on people travelling with their pets, but I wish I would have known that before booking, so I would have booked someplace else while on business. -The Bed and pillows were not very comfortable -Hotel staff was not very friendly. I asked them if they had washers and dryers on site, and they said no, but somewhat rudely referred me to a place to go. When I drove to the place based on their directions, it was not in the shopping center they mentioned. It was over a mile further down the road. I had to do the leg work myself to find where this place was. I travel to this area once a month, and all in all, I did not like staying at this hotel, and will look to stay someplace else next month when I travel. August 3, 2014
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