Rated 4.2 out of 5 by 86
Rated 5.0 out of 5.0 10-10-14 Stay
Good, comfortable stay... Quiet, attentive, courteous and accommodating staff.
October 15, 2014
Rated 1.0 out of 5.0 by DiaLynn Things that go bump in the night
From the outside the hotel looks clean and tidy. We were given a room on the first floor-106, which we thought was great. The keys didn't work so my husband went to the desk for new keys, he comes back and the new keys don't work either. He goes back again and these keys don't work either He goes back to the desk to be told that that wasn't the right room anyway and that we are on the second floor in room 222. The room was just ok. The problem is with the noise level. a bunch of boys running up and down the halls til late, then they made a lot of noise in the room--walls are thin and unfortunately shared a wall with these little thugs. It took 4 phone calls to get them to quiet down. You could easily hear people walking in the rooms above. Mattresses were super firm, good for some-not for me. The walls are thin, so it was easy to hear bumps and footsteps all night. We slept so poorly that we altered our plans and cancelled the trip to Frankenmuth. We were dragging too much.
October 6, 2014
Rated 5.0 out of 5.0 by ladylibby great service
Very nice accommodations. Staff excellent . Location +
September 30, 2014
Rated 5.0 out of 5.0 by hillsbro Excellent experience
The Chelsea Holiday Inn Express is a top-notch hotel. You will notice how professional the entire staff is throughout the stay. The GM, Joesph greeted me in a genuine way and made sure everything was in place for a great stay. I would highly recommend this site if you are in the area. You won't be disappointed.
September 21, 2014
Rated 5.0 out of 5.0 by NONE9999 Great Stay
Nice, Clean Rooms. Quiet and close to downtown. Great experience and would stay here again.
September 14, 2014
Rated 5.0 out of 5.0 by huskernut Great stay at HIE in Chelsea, MI
Stayed for two nights to attend a wedding. Overall stay was excellent. Front desk clear was very helpful and great at his job. Breakfast was a highlight - the cinnamon rolls are to die for.
September 3, 2014
Rated 5.0 out of 5.0 by FerAustin BEST STAFF- SUPERB QUALITY SERVICE-WODERFUL STAY
This has been my best experience at a IHG hotel. The staff was super friendly and accommodating. I was treated like family, and they made sure I was enjoying my stay in a genuine manner aiming to please. I highly recommend this location to everyone and I wish other hotel managers would visit this location so they can see and learn what high quality service is!!!
August 26, 2014
Rated 5.0 out of 5.0 by PaulW1 Holiday Inn Express, Chelsea MI
Recently stayed at the Holiday Inn Express, Chelsea. I keep coming back because the rooms are nice and clean and I can sleep well and be ready for my business appointments the next day. I also like to go out for a jog at night and Chelsea is a good town for that.
August 25, 2014