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Rated 4.1 out of 5 by 20 reviewers.
Rated 5.0 out of 5.0 by Excellent Visit Had a wonder time in Clemmons the hotel was clean and staff was very friendly. March 12, 2013
Rated 2.0 out of 5.0 by Comfortable bed; needs some attention The staff was friendly, the bed was comfortable but the trash can in the hall to catch the rain leaking through the roof was a bit off-putting. When I stepped out of the elevator I had to dodge a drip and then as I walked the hall toward my room there was a trash can sitting in a doorway to catch the rain water. A new roof, or at least some patching would raise my assessment considerably. The rest of the stay was average to good. February 14, 2013
Rated 5.0 out of 5.0 by Excellent Staff Gave you the feeling that your stay mattered. Also great reference to a great restuarant!! February 6, 2013
Rated 5.0 out of 5.0 by Excellent stay The staff, as always, was friendly, professional, and knowledgeable. The room was clean and comfortable. All in all, I find this hotel to be an excellent value. February 5, 2013
Rated 5.0 out of 5.0 by A warm place to stay I've made many trips to Winston-Salem over the past 20 years. I've stayed in many different hotels in the area -- some good, some not so good. The common factor in many of my stays was the aggravation of the traffic and the congestion when I stayed in town or around the shopping areas. This time I decided to stay on the edge of W-S in Clemmons. It was a good decision. The Hotel was easy to access and even more convenient to my meeting destination as I was able to avoid the interstate and congested parts of town. The staff was very friendly and coming in on a very cold night the building was especially warm. The room was great and the temperature was set as if It was waiting for me. Everything was very nice, clean, and comfortable. This HI Express will be my destination whenever I travel to W-S. January 28, 2013
Rated 5.0 out of 5.0 by Great Stay! Room was FRESH, CLEAN and we had a great STAY! Will be back soon! January 10, 2013
Rated 4.0 out of 5.0 by Great Sevice and clean. We stayed in a queen suite that had plenty of room,clean and the bed was comfortable. Our only complaint was the layout of the room. You could not sit on the sofa or lay in the bed and watch TV. Our solution was to relocate the sofa so it faced the TV. January 7, 2013
Rated 2.0 out of 5.0 by bad surprize Traveled late into hotel on business. Older property and not very well maintained. Rooms were outdated and not what I normally get HEI. Also very noisy hotel. Would not stay there again. December 18, 2012
Rated 5.0 out of 5.0 WONDERFUL EXPERIENCE! The staff were so welcoming and overall wonderful which made the entire stay just phenomenal!!! I will definitely be back!!!! December 8, 2012
Rated 5.0 out of 5.0 by Great experience This is a very nice property, well maintained, and a very friendly staff. Yard maintance is also very nice, several beds of pansys gave he property a pleasant appearance. I have stayed at this property several times before and will definitely stay there again the next time I am in the area. December 4, 2012
Rated 5.0 out of 5.0 by GREAT VALUE. FRIENDLY STAFF Stayed at this hotel over Thanksgiving holiday while visiting son. Checked in late and the woman at front desk could have not been more welcoming and friendly. All of the staff we encountered were warm and helpful. Room was nice. Beds very confortable. Heating/AC a little hard to regulate. Breakfast was adequate but not outstanding. Wife is a state government employee and as a result got a very reasonable room rate. November 28, 2012
Rated 4.0 out of 5.0 by Electric Door Please, please condsider upgrading to an electric door. It is so challenging with lots of luggage to manage the doors upon arrival and departure. November 3, 2012
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