Rated 4.2 out of 5 by 13
Rated 4.0 out of 5.0 by Bearskin Room cleanliness
Overall my experience at this hotel was good but I must comment as to the cleanliness of my room, specifically the bathroom. I hurriedly checked in to my room. grabbed a quick dinner meal and retired for the night since it had been a long day. The next morning I noticed that only one of the usual 3 or 4 complimentary toiletries and one bar of soap was in place. I looked for bath soap but found none. Looking into the shower I found a partially empty shampoo bottle in a soap residue-covered soap dish. Since I was in a hurry I used face soap for my shower avoiding the dirty soap dish. When I went to the bathroom sink I noticed several dark whiskers and soap residue in that area and more dark whiskers on the vanity. My beard is mostly gray with some light brown. Upon leaving the hotel I told the front desk attendant, she apologized and said the problem would be taken care of . Hopefully that has been the case.
May 8, 2013
Rated 5.0 out of 5.0 by Perkiegar Great Service
This is my second year returning to this hotel. The staff at this hotel was outstanding from check in to check out. The GM was especially nice and helpful. I will continue to return to this hotel every year when I come to the area. This is my 4th Holiday Inn hotel stay so far this year and this is the only hotel that has acknowleded or thanked me for being a Priority Club Member. Not that it is that big of a deal, but it is really nice to know they appreciate you picking their hotel.
May 3, 2013
Rated 5.0 out of 5.0 by Carmen61 Very nice and restful place
The Holiday Inn Express was clean, nicely furnished and much bigger than we expected. The front desk clerk Gina (Jeana) far exceeded her chores with kindness, helpfulness and smiles. Only thing I would have changed was the breakfast. The biscuits were hard, the gravy was waterey and the eggs were all in one lump. We went to McDonalds. The breakfast attendant, however, was kind and smiling. We did not complain about the food. We just went elsewhere.
May 2, 2013
Rated 5.0 out of 5.0 by Dink Great Family Reunion Site
Many of our family stayed at the hotel for our family reunion. The large breakfast/ area downstairs allowed all of us to gather around to visit over coffee. The staff was so welcoming. The property was clean and rooms comfortable. The only issue we had was the people in the room above us sounded like they were playing basketball in the room until 1:30 a.m. But I would definitely recommend this property.
April 13, 2013
Rated 5.0 out of 5.0 by TAYTAY GREAT BED
THE YOUN LADY AT THE FONT DESK WAS NEW.
BUT WAS VERY NICE AND VERY ACCOMMODATING .
March 31, 2013
Rated 3.0 out of 5.0 by unhappy43 Breakfast was TERRIBLE!!!!! Bed not comfortable.
The orange juice was absolutely terrible. Managment should be ashamed of that stuff. One staff memeber told me to mix it with the mango blend. That is absurd. The biscuits were uneatable (hard) and the eggs were a round hocky puck. The breakfast was not fit to eat.
At day 2 my back was a little tight. Never had back trouble in my life.
I will not be staying here in the future. Even if my drive is further, I will stay somewhere else. Staff was friendly. I did not get a wake up call the first morning as I had asked and neither did my collegue. I will speak only for myself however. Rooms were ok. Overall, below average.
March 30, 2013
Rated 4.0 out of 5.0 by IowanForever Nice area
A good place to stay on the road
Easy to relax and to get sleep
March 23, 2013
Rated 3.0 out of 5.0 by Woody99 Great stay...Except
Very friendly staff . Clean rooms. Good breakfast.
Room and breakfast table had ants crawling around. Hotel needs professional help to get rid of the ant infestation.
February 12, 2013