Rated 4.1 out of 5 by 120
Rated 4.0 out of 5.0 by jon41 Nice place to stay
I have stayed here many times for business and have always been welcomed by the friendly staff.
June 9, 2015
Rated 4.0 out of 5.0 by Asc1946 Booking
I had requested a suite. However, upon arrival after during review of the room I noted it is not suit. Though I was billed for suite. I had go down and convince the service desk employee that it is not a suite, I know better from my previous stays. next day morning I had to get the billed corrected
Also due to my inner ear problem I had requested quite room. However, the room was facing High Way. However, noise level was tolerable. Furniture had big chips. Front desk informed me no other non smoking rooms were available. I had not alternative but stay. Just manage 2 nights. As a regular traveler, I have experienced much worst
I would have appreciated as the requested type of room was not available, hotel management could have contacted me. Then I would have option to find alternate hotel
June 6, 2015
Rated 3.0 out of 5.0 by Thomas1966 Old Pillows
Hotel is in a great location, train comes through early in the morning and the pillows are terrible (old).
June 2, 2015
Rated 1.0 out of 5.0 by JakeCee jc not happy at all
They messed up from the start. Given us a regular non smoking room when we should have had a suite. The only suite they had was a smoking one. The whole place smelled of cigarettes. The restroom didn't flush and the TV in the living room didn't work. They fix neither one. The owner came to the suite and did nothing. If the cable out call the cable guy and call a plumber for the restroom. He did not and that's crazy.
The next day we was moved to a non smoking suite but not until we waited most of the day to move. Instead of making the suite we was moving into one of the first place to clean so we could move in. But they did not. So it was a very bad stay.
May 28, 2015
Rated 3.0 out of 5.0 by tabbyz my trip to covington
i love the area and was a beautiful hotel, but my room was 214 and it was the loudest room iv ever stayed in you could hear everything from the room above at all hours of the night, very hard to sleep the first night. the second night was worst our room was on parking lot side and this car was parked right outside our widow the car had to be running half the night we could hear car door slamming and music playing, engine running, everything, even with the drapts closed you could still see headlights thought them, the car was that close, it was very hard to get my one year old asleep when a car is running directly outside our window, i love the building and have stayed before and loved it, but this time was not so great, if I do come back i will never get that room or better yet parking lot side again. Also we hated that the pool was closed our whole trip but the day we left it opened, we were looking forward to swimming.
May 18, 2015
Rated 4.0 out of 5.0 by sailross Interior is tired
Room cleanliness is below par for this chain. Food not up to par either. Staff was great.
May 10, 2015
Rated 5.0 out of 5.0 by curleyd6465 curley durham
we often stay at holiday inn express and have always been pleased with rooms, service, food, prices. this holiday inn express was easy to access and grounds were clean and well maintained. we brougnt our pet and had to stay in smoking room. we are none smokers and would like to be able to take our pet into a non smoking room.
May 8, 2015
Rated 5.0 out of 5.0 by Sfarill Clean
Would stay again when in the area! Clean great staff! Easy access to the interstate!
April 29, 2015