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Rated 4.1 out of 5 by 96 reviewers.
Rated 5.0 out of 5.0 by Less than Average I stay at a fair number of Holiday Inn Express Hotels around the area I cover and this was one of the pricier Holiday Inns I've stayed at recently. Plus the room was much smaller than the average Holiday Inn Room I get for often times less money. Two of the things that really stood out was the King Size bed seemed much shorter with my feet extending out past the end of the mattress quite a bit and then the shower was pretty small too with my head hitting the light in the middle of it as I showered. Of course I am pretty tall but neither of those things have happened at any other Holiday Inn Express that I have stayed at. March 29, 2014
Rated 2.0 out of 5.0 by Hope it was just a bad night. Got checked in after 16 hours in an airport. Room was not very clean, dust on all the counters. Decided to call front desk to setup a wake up call. None of the phones worked in the room, tried to make sure they were plugged in, didn't help. Walked back to the front desk, person working just asked me if I had any other means of waking up. I said, guess I will use my cell phone alarm. I checked out the next morning and went to a different property for the last 3 days of my stay. I was compensated for my room when i checked out the next morning. Will give one more try when I return to Pittsburgh. March 10, 2014
Rated 5.0 out of 5.0 by great stop on a long car journey This is my 4th time @ this Holiday Inn Express. Located in a convenient location off the Pa Turnpike, Excellent,clean and friendly and near lots of food choices. February 28, 2014
Rated 2.0 out of 5.0 by Breakfast / hotel room First let me say I have been staying at this hotel for over 14 years . This will be my last time. In the last 8 years the service has gone down hill. The room seer always clean . I usually semi make my bed in the morning so the room doesn't look messy when the cleaning arrives. 2 days in a roll the bed was not made up. The food in the morning was cold. Eggs were not hot, the hash browns were cold and saturated with what seemed to be butter or something that made them soggly . I love Hoiliday Inn a Express hotels howevev I will not be staying at this one anymore. February 24, 2014
Rated 3.0 out of 5.0 by Eh Stayed here a week for work. Room was average at best. The whole place needs a renovation. Work out room is bad, Not really worth the price. Not much for priority members either. February 3, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express in Cranberry Township,Pa One of the best Holiday Inn Expresses i've stayed in. Extremely clean and quiet. Very nice people at the front desk and many eating options directly by the Inn. weary traveller driving long distance. January 1, 2014
Rated 5.0 out of 5.0 by Clean, comfortable, quiet We have used this Holiday Inn Express on numerous occasions. We are always satisfied. The room this stay was clean, quiet and the room temperature was excellent for sleeping. The exercise room is small but for a quick workout it is adequate. I never really see many others using it, so it is okay by me. The breakfast is good and the coffee is always brewing. The staff is friendly and helpful. I never hesitate to book a room here. December 19, 2013
Rated 5.0 out of 5.0 by Convenient location once I found it I stayed 6 nights over a 2 week period. Room was clean and equipped as I expect from an HI Express. Internet was sufficiently fast. I'd stay again if I were in Cranberry/Warrendale. Hard to find at first - partly due to the GPS. After that - very easy in and out. December 13, 2013
Rated 4.0 out of 5.0 by Knowledgeable Staff The Staff is knowledgeable and friendly. The staff helped my find a place to eat. December 4, 2013
Rated 5.0 out of 5.0 by Great place to stay. Recommend this hotel to anyone. Comfy and great staff December 1, 2013
Rated 5.0 out of 5.0 by Another good visit Once again HIE has fully met my expectations, from check in to check out. A good, quiet facility adjacent to a truly outstanding Italian restaurant where we enjoyed a 10% discount by showing our room key. I would not hesitate to recommend the property and will keep it in mind for my next visit to the area. November 27, 2013
Rated 5.0 out of 5.0 by Very comfortable and very nice remodel of the facility The room, staff and bed were perfect . One of the nicer places to stay. November 19, 2013
Rated 5.0 out of 5.0 by Great value Very good value. It was like staying at a much more expensive Hotel. Very clean and great service. Enjoyed the breakfast selection. It was kept very fresh. October 24, 2013
Rated 5.0 out of 5.0 by Excellent quality! Excellent price!!! Would most definitely stay here again- loved that the wifi in the room was included, the breakfast was included, the room was big and spacious, the room had a microwave and fridge, easy to find!! Thanks so much!! October 23, 2013
Rated 3.0 out of 5.0 by Reasonable hotel, but noisy room! During a three night stay I was consigned to the room adjacent to the elevator. There can be a lot of noise coming from the elevator machinery, as well as the bell. To sleep I had to resort to earplugs, which worked. It surprised me that the front desk could not provide these upon request, so I had to go myself to purchase them. Except for the noise, the room was comfortable and the hotel was conveniently located. October 1, 2013
Rated 5.0 out of 5.0 by Convient to stores and surroundings This is our second time staying here. It was very pleasant, the only problem I had was the toilet seat. It was crooked and when you would reached for the toilet paper, the seat would move side ways.....room 214 We will be booking our third year again, as we stay here for the Butler PA raffle..... September 19, 2013
Rated 2.0 out of 5.0 by It's OK, but... The rooms are getting run down but the bed and sheets and towels still seem clean. Tub and sink drain both were slow going down (common situation here). Ankle deep shower water by the time I was done and the water rising in the sink.. I used to tell the attendant, but it's the same on most occasions here. (broken record). By the way, the added tables and partition in the dining area is nice. More accommodations and cozier. Don't discard them, still not a bad hotel, just doesn't seem to get better. September 9, 2013
Rated 5.0 out of 5.0 by Stay in Aug Our stay mostly was very pleasant.One thing we didn't like though was that we were not verbally thanked or given any token for being Priority Club members.The location is very good so we still will return. September 8, 2013
Rated 1.0 out of 5.0 by Pitt-Cranberry non smoking room with person smoking next door; front desk staff did not switch rooms even though my wife was staying in a room with 3 children and an infant. called front desk a second time after smoking did not stop. Could not reach front desk. was told my ihg that this hotel had pool; which it did not. Not a good experience. September 1, 2013
Rated 4.0 out of 5.0 by Needs better customer service I came down for breakfast at 9:15 am, I tried to make pancakes and the machine was empty. I asked the staff on duty about more and got the response of your to late there is no more. I've stayed at plenty of holiday inn expresses and have run into this situation before and was told to please wait while they make more. The eggs were cold and the orange juice was so watered down it was not very pleasant. If you wanted cereal or toast you were in luck. I've stayed at this particular hotel before and have never gotten that response before. Not very impressed this time around. August 29, 2013
Rated 5.0 out of 5.0 by Great stay Thoroughly enjoyed our stay at your hotel; my wife and I prefer the HIE over almost all others when we travel. Only change I would make would be to improve the exercise room (the one in Crawfordsville, Indiana is absolutely fantastic!). We are always treated well and feel very comfortable in the surroundings. Thank you for a great stay, Dan August 28, 2013
Rated 4.0 out of 5.0 by Comfortable rooms Price is slightly higher compared to the value of the room. August 28, 2013
Rated 4.0 out of 5.0 by Friendly Staff and Great Location Easy access to the PA Turnpike. Very nice front desk staff. Nice breakfast selection - healthy and not so healthy for those who dare to indulge! Decent Italian restaurant next door. Ordered food to take back to the room. Quiet hotel. August 22, 2013
Rated 2.0 out of 5.0 by Not a good choice I'm sorry but I have definately stayed at better Holiday Inn Express's than this. They didn't change the bed linens as I asked (a blood stain on sheets), the room was so clustrophobic I couldn't stay in there other than to sleep, the bethroom was the smallest ever and the front desk ignored you. I am a Platinum Member and definately did not get the upgade I was promised. Will not stay here even if I have to return to this location. August 21, 2013
Rated 1.0 out of 5.0 by Reservation Issue Could not get to destination on time. Attempted to cancel for the night but was late calling in - so we cancelled the next 4 nights as well. I expected more for being a IHG Rewards member. August 20, 2013
Rated 4.0 out of 5.0 by Nice facilty in good area Everthing was ok, except they failed to service the room while I was gone for 8 hours. I had removed the 'do not disturb' sign when leaving the room early in the day. I did mention this to the front desk at check out. August 18, 2013
Rated 3.0 out of 5.0 by Great Location This HI Express is well located with lots of shopping and food in the immediate area. The common areas are relatively clean and fresh, but the rooms are overdue for a remodel. Fiberglass insert tub surrounds, low shower heads, and a good assortment, but tired furnishings. A good location for a one night-er just of the PA-turnpike exit, but not a place I'd wnat to be kept at for a multi-day job in the neighborhood. August 16, 2013
Rated 4.0 out of 5.0 by Big booking problem I booked this room weeks in advance, and at the time of booking requested one of the rooms up front near the front desk. On arrival I was sent to a room in the rear far from the desk. I brought the matter to the attention of Nicole (I think). She was unsympathetic and basically said "too bad". When checking out, I brought this to the attention of Jen. She was very nice, and said that obviously they dropped the ball. I have stayed at this facility many time in the past year or two. This time was a real disappointment. August 15, 2013
Rated 5.0 out of 5.0 by Great location Location was perfect for my business conference. I was able to arrive the evening before and relax. August 11, 2013
Rated 5.0 out of 5.0 by Stay here! Nicholle at the front desk was great. We have stayed here often and we always will when when stopping for the evening in Cranberry. August 8, 2013
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