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Rated 4.1 out of 5 by 137 reviewers.
Rated 5.0 out of 5.0 by clean and great as always have stayed here last 3 times in Detroit always feel safe here also close to the people mover easy to get around the downtown area very nice staff September 3, 2014
Rated 4.0 out of 5.0 by Relaxing Very relaxing and close to many restaurants and entertainment downtown. September 3, 2014
Rated 4.0 out of 5.0 by Great Stay in Downtown Detroit! I would recommend this centralized hotel for access to Downtown Detroit, minutes away from the Cobo Center and riverwalk. This location was great my entire family had a great time! September 3, 2014
Rated 5.0 out of 5.0 by Good hotel and location I have stayed here several times while attending Tiger games, and for business as well. Good location, friendly and helpful staff, price not bad, room rate includes a $20 valet. So not too bad for downtown Detroit and it is not too far a walk to any main venue downtown. Will stay there again. September 1, 2014
Rated 5.0 out of 5.0 by Great breakfast and service Stayed August 26-29, 2014 for the Yankees Tigers series. We were a party of four Yankee fans and were treated very well. Wish we could have stayed longer. September 1, 2014
Rated 4.0 out of 5.0 by Lobby Area For the number of rooms at this Holiday Inn Express, the lobby area is not adequate. It is very small, congested, only two check in areas. Valet parking is great but in a very small congested area. The breakfast was great but, again, a very small, congested and inefficient system. The location is convenient to the sports stadiums. The staff were very friendly and helpful. September 1, 2014
Rated 5.0 out of 5.0 by Outstanding value and great customer service From the moment we checked in until the minute we departed, the staff went above and beyond our expectations. Arriving well before normal check-in, I called to see if we could possiblly check in early. Not only was the answer yes, but right away. Arriving at hotel, Katie proceeded to check us in. I ask about the military rate I had normally received at Holiday Inns but was denied when reserving room via website. She checked into this and I was granted my military discount, saving $50 per night. Katie told us about dining in the area and showed us same on the map. Very courteous and knowledgeable. The morning breakfast buffet was delicious and plentiful. We talked with Kim both mornings and found her to be very friendly and a hard worker also. She was quick to refill coffee pots and sugar/creamers. We watched her ensure all breakfast items were kept available, especially those wonderful cinammon rolls. She answered some more questions about the area and just althogher a pleasant person. August 31, 2014
Rated 4.0 out of 5.0 by Check in Due to a large crowd for a local concert it was two hours past check in time before we got in our room, I thought some something could have been done, like late check out or a discount due to the the delay. Also no sheets until ten pm due to machine breakage, I know the staff had no control over this and they worked extra hard to get things caught up as fast as they could but this also was not our problem and it would have been GREAT customer service to make some kind of offer to us like a discount or something. All this considered it was a nice hotel in a good location. We enjoyed our stay. August 31, 2014
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