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Rated 4.1 out of 5 by 163 reviewers.
Rated 4.0 out of 5.0 by great service extremely friendly and helpful staff. Good location. September 26, 2014
Rated 4.0 out of 5.0 by shuttle shuttle service was the best I have experienced. Very good, responsive drivers. They only had one shuttle vehicle, could use at least 2. September 25, 2014
Rated 4.0 out of 5.0 by BEST EMPLOYEE OUR CHECK IN WITH MS. SHERRON WAS EXCELLENT SHE GREETED ME AS IHG MEMBER AND WAS VERY CONCERNED FOR THE FAMILY BEING IN TOWN FOR THE FUNERAL. ALSO, THE SHUTTLE BUS DRIVER WAS VERY FRIENDLY AND ALSO DROP OFF AND PICK UP SERVICE WAS EXCELLENT, WAS; EVEN GIVEN TOUR AND MENTIONED GREAT POINTS OF INTEREST. I WILL BE RETURNING THERE TO VISIT GREEKTOWN AND ALSO THE MUSEUMS THERE. I LOVED THE BED AND PILLOWS TOO! September 24, 2014
Rated 5.0 out of 5.0 by Great stay My husband and I stayed there for an overnight stay, for a military function we had going on Downtown. The hotel was very nice inside and the rooms were very nice and the bed was comfy. The water pressure in the shower was really good as well. My only complaint is that the elevators could be redone in the inside and move a little quicker. Other than that it was a nice experience. I would definetely stay there again. September 24, 2014
Rated 5.0 out of 5.0 by fabulous stay Great location to downtown Detroit within walking distance to most places. September 24, 2014
Rated 1.0 out of 5.0 by Detroit Tigers stay long lines! We had to wait for an hour to check in when we got there when check in started. More staff were needed to clean all the rooms and to check people in. You had a wedding and a tigers game that day, so you would expect to be busy and thus add more staff. The elevator didn't work sometimes and we were on the 17th floor! Room door and bathroom door sticks so hard to open them. I had to shove the bathroom door open when I took a shower. The location is great for a Tigers game, but the experience is not worth it. September 23, 2014
Rated 2.0 out of 5.0 by Bring an Alarm with you I traveled 5 hours the day before I was to attend an all day conference which was critical to my job. After arranging a wake up call the night before, I was shocked to be awoken by a phone call from one of my colleagues the next morning. I had received no wake up call which meant i was tremendously late for my meeting. I did not have time to either eat breakfast that morning or even shave for my meeting. I was sure to point out to my employer General Motors) that it was as a result of the hotel that I was forced to show up late and unshaven to a senior management meeting. September 22, 2014
Rated 5.0 out of 5.0 by Stay at the HIEX Detroit My stay was pleasant and easy. Room was clean, staff was friendly. September 22, 2014
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