Rated 4.7 out of 5 by 18
Rated 5.0 out of 5.0 by fromdayoop Great experience
There were several options to stay downtown but I'm really glad we chose the Holiday Inn Express. Staff was EXCELLENT, breakfast was amazing and fresh, and rooms/beds very comfortable. We walked to/from the Tigers game without issue even though we were offered shuttle service. We will be back next time.
September 17, 2013
Rated 5.0 out of 5.0 by tdaniel Perfect Hotel for visit to downtown Detroit
I am a Platinum Priority Club member and have stayed in many Holiday Inns all over the world, and this one had the best customer service I've ever experienced. From the housekeeping staff, to the ladies working the breakfast, to the desk clerks to the valet staff - everyone was helpful and friendly! The desk clerks gave great restaurant recommendations (Eat at Slows!), the valet parkers gave us free rain ponchos, and the breakfast ladies helped us pack up food for our sleeping kids. We were in town for a Tigers game, and unlike going to Chicago for a game, the free shuttle, free parking, free wifi, free breakfast at this hotel made it very affordable. Location is great, our room was quiet, comfortable and immaculate. I highly recommend this hotel!
September 3, 2013
Rated 5.0 out of 5.0 by AH3434 Awesome service!
Room outdated but other than that it was an enjoyable stay.
August 22, 2013
Rated 3.0 out of 5.0 by Jennils Our stay
We stayed here saturday the 3rd for the Tiger game on Sunday the 4th. First family getaway in years!!! We chose this hotel because of its location. However the main attraction for the kids prior too the game was of course the pool. Unfortunately our stay was not great. They had tons of people that were for a family reunion that had over 500 people attend. Many stayed here at the holiday express. needless to say the pool was filthy and OVER crowded as well as the breakfast/lounge area due too the large amount of guests. Breakfast was amazing but took forever. Waited for juice to be refilled then biscuits then pancake mix then lastly milk. I recommend different stations some how and more employees during the breakfast hours because only one person that I seen was trying to refill everything herself while people waited and lines got bigger. Maybe we picked the wrong weekend but even the kids were irritated about many things. Room was average but found old soap bottles under bed while looking to make sure we didn't leave anything behind. While we were at the game we left out luggage with the front by valet in the storage room and when we got back it was moved to a different location and my Ipad screen got cracked sometime during things getting moved around. Didn't know until we returned home that it happened. Staff was WONDERFUL and very nice.
August 13, 2013
Rated 5.0 out of 5.0 by Sexymom0919 We love to stay here
Every time we come to Detroit for the Tigers game we stay here. It is within a couple blocks of Comerica Park, it has an on-site bar, shuttle to the game, a great breakfast in the morning, comfy beds, and great staff.
We always feel welcome and will always come back.
August 12, 2013
Rated 5.0 out of 5.0 by N3L71 Great place to stay.
we were in town for a concert at ford field. the hotel was a short walk to the venue. they did offer a shuttle to the venue, but we chose to make the walk. the staff from the check in to check out was very helpful and friendly. close enough to everything in the downtown area. i would stay here again.
August 8, 2013
Rated 5.0 out of 5.0 by Grannylou47 Birthday Celebration
I stayed at this location on 7-10-2013. We were in town to celebrate a 55th Birthday. Our stay was excellent. The staff was very helpful, Carolyn and Joyce were fantastic!!! They provided warm, friendly, professional service while we enjoyed our breakfast, they were also very helpful with driving directions around the city, thank you for making this Birthday celebration a very special experience.
July 26, 2013
Rated 5.0 out of 5.0 by LukeMurdoch Best Staff
This hotel has the best staff of any hotel I have ever stayed at. They are very fun and are genuinely have fun at work. They make you feel long you belong to the hotel family. I would never stay anywhere else when I visit Downtown Detroit. I also recommend this property because the staff is that awesome!
May 17, 2013