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Rated 4.1 out of 5 by 307 reviewers.
Rated 5.0 out of 5.0 by excellent service I must say that they were very professional and polite. Who stood out the most was James. He really helped me out that night because I had a flood and didn't have my ID. I really appreciated his hospitality. So I preserved a room 5 months away because of the service. Excellent job. March 5, 2015
Rated 5.0 out of 5.0 by Love the view Excellent services..i wanted to stay another night but they were booked solid...that ought to tell you something ;) March 5, 2015
Rated 5.0 out of 5.0 by Outstanding Downtown Detroit Experience The stay at this Holiday Day was excellent. Everyone at the property went over and above to provide an outstanding experience. This was a very busy time and they were handling it with professionalism and a positive attitude. All the employees went over and above to make our stay comfortable. We will definitely stay here during our next visit to Downtown Detroit. March 5, 2015
Rated 5.0 out of 5.0 by Always a pleasure! We always stay at Holiday Inn Express when we are in downtown detroit, and we always enjoy our stay. Staff is always wonderful and we have never had any sort of issue. We will definitely be back again, and I would recommend this hotel to anyone. March 5, 2015
Rated 4.0 out of 5.0 by great price....great value Room could have been cleaner. Dirty soap was left in the shower area. Could have been vacuumed better. Valet took an hour when we wanted to leave. Breakfast was great. We enjoyed that the bar/restaurant was located with the hotel. March 5, 2015
Rated 4.0 out of 5.0 by Great location in the D This hotel has everything you need to stay really close to downtown. The only issue we had was the hotel was very busy and it's hard to accommodate that many people at one time.valet did a very good job of getting a car March 4, 2015
Rated 4.0 out of 5.0 by Concert Weekend My family has stayed here for Red Wings games and MAC championships games and the crowds have never been an issue regarding check in and getting to our room. This visit, the front desk would not allow us as Platinum members to check in before 4 p.m. because they were still cleaning rooms. We find it hard to believe that at 2:45 p.m. that they did not have a single room available. We came back a few minutes after 4 and when I asked about express check-in for Platinum members, they said they were not doing it. We waited for an hour to check in (part of it was outside in the 20 degree weather.) The guests in line were openly drinking and getting drunk. March 2, 2015
Rated 5.0 out of 5.0 by Great experience - would return Great experience staying here before a hockey game at the Joe. The staff was very friendly and helpful. We were upgraded to a very spacious suite due to being a platinum elite member. The suite was large and had a full kitchen. The breakfast area was great with some great choices. We had a small issue with cleanliness but the hotel immediately rectified it, offered a better room etc... We choose to stay in our room as it wasn't a huge deal. Great downtown hotel!! I'd love to return in the future! Thank you February 26, 2015
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