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Rated 4.2 out of 5 by 493 reviewers.
Rated 3.0 out of 5.0 by Thanksgiving 2015 Decent hotel and considering it was a holiday, it was reasonably priced. Valet lane is a little screwy if the street is busy. The hotel is inside an older building, decor is newer, but space is tight. The bed was very low to the ground and the mattress could probably stand to be replaced. Dining area/common area was very dimly lit upon arrival. Bad planning for breakfast. They had three buffet areas available, but were only using one. Long line and you had to fight to get to the counter to get things. Because of the holiday it was very busy and we had no place to sit so we had to stand in front of the TV (there were seven in our party.) Staff was friendly and helpful. November 27, 2015
Rated 4.0 out of 5.0 by Friendly Friendly Friendly I think the staff at this hotel must be on friendly pills. From the desk crew to the breakfast staff to the room service crew were over the top friendly. The complementary breakfast was better than any hotel I have ever stayed in. We plan to stay here on all future trips to Detroit. November 24, 2015
Rated 5.0 out of 5.0 by Good place to stay in the City For the price, it was just right. Conveniently located in Downtown, and east access to the freeway. Always a good breakfast and no different here. The hotel was busy with conventioneers (very close to the convention center) so there was a high level of energy in the place. November 23, 2015
Rated 3.0 out of 5.0 by Holiday Inn I would stay somewhere else. It's pretty run down. I was nervous riding in the elevators. November 23, 2015
Rated 5.0 out of 5.0 by Customer Service at its best The staff at this hotel is excellent and they go out of their way to make sure your experience is the best they can make it. Although the property could use updating and it is certainly not a four star hotel (you are also not paying those prices ), nevertheless the mattresses and pillows are extremely comfortable and everyone from the front desk (Sherron you rock) to the housekeeping staff and the breakfast attendant (sorry did not get her name) was absolutely lovely! November 21, 2015
Rated 5.0 out of 5.0 by Comfortable room, helpful staff The room was great, lots of choices for breakfast. Both the hotel and valet staff helped us with recomending & finding things to do. We were left with a very positive image of the people of Detroit. Thank you! November 19, 2015
  • 2015-11-30 T11:34:11.339-06:00
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