Rated 4.2 out of 5 by 582
Rated 2.0 out of 5.0 by ddt110771 Poor Service
Valet's were great with awesome personalities.
Rest of the hotel staff weren't mean, but didn't care that you were there.
Check in experience took over 2 hours leaving many waiting outside waiting for rooms while others took up drinking in the lobby to pass time.
Many people in town for a concert and missed part of the show due to the wait time to get checked in.
June 27, 2016
Rated 5.0 out of 5.0 by fedeflores Work
The personal is very friendly, they are willing to help you as much as they can.
June 26, 2016
Rated 5.0 out of 5.0 by mab2180 Great service, great food, and great price
I really enjoyed my stay at this location. It was a very easy walk to everything and the room was very well kept. The breakfast was excellent.
June 17, 2016
Rated 3.0 out of 5.0 by Indylady Ok downtown option
Rooms are tired and damaged. They are basically clean. The breakfast and breakfast staff was a pleasant surprise!
June 14, 2016
Rated 4.0 out of 5.0 by Noble Life Weekend in Downtown Detroit
Stayed at this hotel overnight for an event downtown. Check in was easy and quick. The valet guys were quick and nice. Very helpful with getting a shuttle also. The front desk ladies were quick and polite. I had a king room it was a little small and needed some updates but it was clean.
June 8, 2016
Rated 4.0 out of 5.0 by embs1986 Great location
This hotel is in a great location, right downtown and about a quarter of a mile away from Hart Plaza. We stayed here for Movement, and it was a short walk over to the festival.
Hot breakfast with pancakes, cinnamon rolls, biscuits and gravy, eggs, and at least one breakfast meat (I saw bacon, sausage, and ham while we were staying here).
Blackout curtains in the room work GREAT -- very easy to sleep once the sun came up. Beds were comfy.
When we spilled a gatorade on our blanket in the middle of the night, the front desk helpfully provided us with some extra sheets, and delivered a new duvet when there was a clean one available.
Everyone working at the hotel was super friendly. Would really recommend this location!
June 3, 2016
Rated 5.0 out of 5.0 by TariqA Comfortable stay
Friendly and courteous staff. Clean environment in down town
May 31, 2016
Rated 3.0 out of 5.0 by Erixs Mediorcre
Valet was great! Front desk wasn't. When I call a hotel I should be asked to be put on hold if they are busy, not just put on hold. Also, I should never be charged for a comp upgrade.
May 30, 2016