Rated 4.2 out of 5 by 369
Rated 4.0 out of 5.0 by Ricky88Ricardo Nice stay downtown Detroit
I was pleasantly surprised with the facility when I arrived. Most aspects of the hotel and my stay were extremely satisfactory. One issue I had was that I was told there was a hot breakfast, but when we went down to eat there were only bagels, toast, cereal and the like. This wasn't a major disappointment since we ended up going out to eat anyways. Also one of the elevators wasn't working while I stayed, which made trips up and down to our high floor room take a while since we had to wait for elevators to come available on a busy weekend. A security guy did offer to take us up on the service elevator at night though which was helpful. Also there was a minor snafu with the fire alarm, which ended up going on for a while, but I completely understand that it was most likely a guest and not the hotel that was at fault. All-in-all I would most likely choose this location if I ever spend the night in Detroit again.
May 30, 2015
Rated 5.0 out of 5.0 by stacey72 Great Hotel with Fantastic staff
I've stayed here several times now and this hotel is great!
Great location, nice amenities, and the free breakfast can't be beat! What an amazing way to start the day with those gals that prepare all the food...they make my trip!
The shuttle is a great perk as well, and literally everyone that works here is insanely nice :)
May 29, 2015
Rated 5.0 out of 5.0 by DJMarconi Great Spacious Room for a Festival Weekend
I recently stayed at the holiday in for Movement festival. It has become a tradition among me and my friends to book a couple of suites for the whole party crew to call home Memorial Day weekend, and they never disappoint. The staff is always friendly and we always have a few laughs with the security. If you do decide to sleep during this crazy weekend its not very difficult to doze off in the comfortable beds provided in the rooms. The walls are well insulated and we never have any complaints (both about us or from us) We will continue our tradition of staying at the Holiday Inn Express for our getaway in the dirty D for years to come!
May 28, 2015
Rated 5.0 out of 5.0 by lekilli Awesome Staff make this a good choice
Wasn't sure what to expect of a Downtown Detroit hotel, but the HIX exceeded anything I could have imagined. The hotel itself was nice, nothing outstanding, but the people that worked there were incredible. I've been in big cities before where the staff would barely look at you let alone engage in conversation with you, and that's what I expected in Detroit, but I got the total opposite.
The breakfast area was full of athletes there participating in a National Championship, so it was very busy and congested, but the staff brining out more and more food was very pleasant. We also liked the fact that we had a 'fridge and microwave in our room.
May 27, 2015
Rated 5.0 out of 5.0 by MSTREB A WEEKEND GETAWAY
EXCELLENT CUSTOMER SERVICE VERY CLEAN QUIET AND SAFE
May 19, 2015
Rated 4.0 out of 5.0 by hark0704 May 15 2015
My wife is a photographer and she had a photo shoot in downtown Detroit. We are not familiar with this area, so we asked a few of our friends where we should stay and they recommended this hotel. We have twin boys, so a family friendly place with a pool was a must. The pool is a little lacking, but we still enjoyed it. The staff was very friendly and accommodating. It was a pleasant stay.
May 19, 2015
Rated 5.0 out of 5.0 by CaddyLady comfortable bed and great service
I was given the opportunity to join the rewards club Thanks for offering.
May 17, 2015
Rated 2.0 out of 5.0 by Feesh Not worth it
You might think being frugal and staying here is a good idea. Let me tell you, it isn't.
It was mostly a little less than average experience (basically what I expected for a 3 star hotel) until our hotel key wouldn't work at 1AM. There was only one working elevator and we were on the 15th floor, so when the key didn't work for the 3rd time - my head exploded. They had to have security open the door with an actual key rather than a card. All this took an hour with the multiple trips up and down. The thing was, we weren't the only ones having the same problem - thus the crazy wait on the elevator.
Also, you can hear the people mover all night when you are trying to sleep.
May 14, 2015