Rated 3.7 out of 5 by 46
Rated 1.0 out of 5.0 by avid cruiser Rude Rude Rude
We received a bottle of water, I can only guess it was for being a priority club member, nothing was said and the bottle was smacked down on the counter so hard I thought it would break. That is the same treatment my credit card got when she gave it back to me, smacked really hard on the counter. Extremely rude front desk clerk!
My husband received the same treatment when he showed up a few minutes later with our luggage. We were berated for not remembering our car license number. We should have just left but after driving all day we were tired and just wanted to rest. I cannot comment on the hotel, the way we were treated clouded our view of this hotel.
February 12, 2014
Rated 4.0 out of 5.0 by sgmjr Good clean room
Rooms were clean, big and comfortable. We had four people in our party. The price was right. We would stay here again.
January 23, 2014
Rated 4.0 out of 5.0 by Trace0731 Christmas Trip
The rooms were nice and the staff was friendly. The location was nice but a little hard to find.
January 6, 2014
Rated 2.0 out of 5.0 by Dotsy Du HHI
#1) Not acknowledged as a IGH rewards club Member
#2) Guest computer not in operation
#3)Someone's soiled underwear left in waste basket (reported#
#4)Hair dye /?mildew stains on shower curtain #reported)
January 2, 2014
Rated 5.0 out of 5.0 by grandmaH Room at the Inn
Traveling from New York to Florida and we were very tired, trying to get as far as we could. Seeing sign for Holiday Inn Express right off I 95 was a relief. No reservations but luckily we were able to get a room.
The bed was comfortable, room clean. We had a good nights rest and continued on our way the next day. We are always confident we are going to be satisfied with our stay at the Holiday Inn.
January 1, 2014
Rated 4.0 out of 5.0 by bkpic Breakfast was real fresh and filling!
We had a great stay! I will mention the door to our room stuck when trying to shut and the heater vent needed cleaning.(Please fix it!) The room it's self was neat and clean!
December 15, 2013
Rated 4.0 out of 5.0 by Gantt4life Business Travel
As a cost effective business travel option this Dunn location was a great value. The access to I-95 was perfect, edible food options within walking distance, room was comfortable, continental breakfast was sufficient and service acceptable. Thank you Dunn NC.
December 14, 2013
Rated 1.0 out of 5.0 Never Again
I wouldn't recommend this to anyone. As a frequent customer who has always enjoyed a clean room, comfortable bed and most of all a friendly and knowledgeable staff. Check-in was a night-mare even with advanced e-mail confirmation on room. It took (3) times for the front desk clerk to assign a room and charge my credit card to other rooms. Room was dirty with dog hair and used tissue paper between the blanket & sheets. Bathroom shower head was broken and floor was not cleaned with a smell of urine.
One of the worst.
December 2, 2013