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Rated 4.3 out of 5 by 15 reviewers.
Rated 5.0 out of 5.0 by Just needed to relax and crash... We arrived later than anticipated both ways. The staff was very courteous when arriving and upon leaving in the mornings. Montrel was our check in the first evening and our check out the last morning there (we stayed 5/2 and again 5/7) he is AWESOME!!!! He is friendly, easy to talk to, informative... just an all round pleasure to be around. Thanks for making this such a GREAT stay... On our return trips you will have our reservations again!! Thank you!! May 13, 2013
Rated 5.0 out of 5.0 by Excellent & Very Courteous service Very accomodating after a very long drive.. Most helpful with late night check in & food referral. April 26, 2013
Rated 5.0 out of 5.0 by I would recommend these accomodations The lady at check in was very nice, helpful and professional. She was trying to help a gentleman staying there find a place that could help him with a problem tire on his vehicle. She was very polite to let us know she would be right with us as soon as she helped him.. The bed was very comfortable and the rooms over all were comfortable and very clean. The complimentary breakfast was more than expected and the staff in that area were also very accommodating. April 26, 2013
Rated 3.0 out of 5.0 by Comfortable Bed, Horrible Pillows, Broken Elevator The bed was very firm which I appreciate, however the sheets were worn out and felt scratchy. The pillows were worn out. The elevator was broken from Sunday through Thursday. The issue was that the elevator was broken when I checked in but I wasn't told about it nor did they try to find a room on the first floor. when I came in and headed for elevator then I saw the sign. The room was small. You couldn't close the bathroom door while standing in the bathroom. April 11, 2013
Rated 4.0 out of 5.0 by Nice and comfortable Location and rooms very nice. Great staff and a nice filling breakfast offered. April 11, 2013
Rated 4.0 out of 5.0 by good value This property had been recently renovated and was very clean. While it is an older building, we had a quiet stay. The cinnamon rolls and other items at breakfast were good and well stocked. The only problem with this hotel is it is located at an exit where there are very few resturants and stores. I would recommend the hotel but suggest stopping for dinner at another exit before checking in. April 2, 2013
Rated 5.0 out of 5.0 by Holiday Inn Dunn Love the staff and hotel. The breakfast is quite good and the breakfast woman is a delight. I stay here several times a year and it is always excellent. March 31, 2013
Rated 4.0 out of 5.0 by Comfortable Bed, but poor vending machine/front desk services The stay was okay. Had to wait a bit at the desk for the peson in front of me to separately check in for three different rooms. Our reservation was made several hours before our arrival, but was not ready. It had to be made as if we had just walked in off the street. There was absolutely nothing given to us for being a Priority Member. The soda vending machine upstairs took my quarters, but only dispensed a cola every other time, rather than every time is had received 75 cents. The front desk person said that she could do nothing about that either. We travel I-95 a couple of times each month, but Dunn will not be a repeat Holiday Inn Express. We do like the brand, but we will stay a little farther north or south of Dunn. March 19, 2013
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