Rated 3.8 out of 5 by 38
Rated 3.0 out of 5.0 by sharrick bed ans bath linen extremely poor
the room furniture was tired and appeared well used. The bed uncomfortable and the linen so thin and worn should have been discarded long ago was well past used date, towels also in desperate need of replacing. Very disappointed in the overall quality of the room. Breakfast, quality of food and staff was great.
Did not at all meet the usual room standard of my recent stays at other Holiday Inn express.
November 25, 2013
Rated 2.0 out of 5.0 by Travel95 Average I95 Motel
Tired Motel. AC/Heating difficult to regulate. If I wasn't ready to stop driving, I'd have moved on.
November 20, 2013
Rated 3.0 out of 5.0 by MPC1212 Clean but Not Much Else
The Holiday Inn Express at Dunn was nice, affordable, and provided all the comforts I needed for one night. The only problems arose when I woke up and proceeded to conclude business for my trip to Campbell University. The "business center" was an old outdated computer that could not connect to the internet. Luckily the staff provided me use of their machine so I could print the necessary paperwork. The second problem was the spoiled milk I was provided at breakfast. The milk was still within the expiration date but most not have been stored properly. The first sip was filled with chunks of congealed milk and tasted like a piece of meat that placed in a overused gym sock and left in the sun for a week. And not one but too cartons were like that. Overall for the price the place provided a decent place to lay my head down for the night.
November 5, 2013
Rated 5.0 out of 5.0 by Bevief Clean clean room
Excellent staff, convenient to highway. Clean room!
October 18, 2013
Rated 2.0 out of 5.0 by Green123 Not very clean
There was hair all over the bathroom floor and on the bed covers. I am assuming it was one of the housekeeping staff? Also there were no bath towels in the room. The room was very small and I think it needs to be updated. I would not stay here again. Breakfast was fair here.
October 16, 2013
Rated 3.0 out of 5.0 by Ladyslipper Overall experience.
I have been staying at the Dunn hotel for several months now. It seems to have gone downhill a little over the months. On one occasion I had a door that would not securely latch of which I had to bring to the management's attention, the very same night I had a t.v. and air conditioner that would not work of which I had to bring to managements attention, when I a making a reservation, it is very hard for me to understand the people that I am talking to due to their accent. It seems the lobby is never decorated except for this last time when I did see some fall decorations,
I must say that during my last stay during the week ending October 4 when the internet service went down that your employee by the name of Princess was very professional and courteous in trying to correct the problem even when grown me were yelling and cursing her ,
Because my work brings me to Dunn quite often and I need to stay at the holiday inn! I will continue to do so for now, but I am a little disappointed about the direction the hotel is going related to my overall experience,
October 7, 2013
Rated 4.0 out of 5.0 by bulldog56 Benson mule days
The room was clean and the bed was comfortable. The breakfast was quite good. The only problem was when we checked in the young lady working the front desk had a bad attitude . .It seemed to bother her we took her away from her phone call. The hotel was hard to find from the road at night. I will stay their again.
October 5, 2013
Rated 5.0 out of 5.0 by Arnette328 Comfortability, service satisfactory.
My recent stay at Holiday Inn was most pleasurable. I enjoyed the comfort in the bedding and additional rest areas (chair, and desk), I always enjoy my time spent.
September 30, 2013