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Rated 3.7 out of 5 by 93 reviewers.
Rated 2.0 out of 5.0 by Please upgrade me Since becoming a Rewards Member, I have come to enjoy staying at the Holiday Inn Express, until my recent stay in Dunn, NC. The hotel is in bad need for an upgrade in appearance both inside and outside. October 21, 2014
Rated 4.0 out of 5.0 by Internet Junkies beware - othewise you will be fine reasonable price, clean room, nice staff well located off highway - only real issue was really, really bad internet connectivity - so if you think you will be able to watch your favorite YouTube or Netflix, forget it - otherwise you will be fine October 17, 2014
Rated 3.0 out of 5.0 by A little disappointed this time This is my first experience at this property. It was clean and the staff was good. However, the hotel seemed dated. While everything was OK it was not what I have come to expect especially in the room. It is an old style room and the bath was very small with an older tub and toilet. For the type of property it is I think the rate was a little high. If I'm ever in the area again I think I will look for another HI Express to stay in. October 16, 2014
Rated 4.0 out of 5.0 by Decent pit stop Older refurbished building. The room temperature was too cold when we arrived. There were only two towels available for us; ladies sometimes need more than one, especially if we wash our hair. Right off the interstate and train was close by, BUT you can't hear either of them. Chose to remove our bicycles off the carrier and bring them into the room. The pillows were labeled as "firm and soft", but were actually "clumpy and lumpy." The sheets were old and not very soft, they might want to consider buying newer ones. I glanced through the breakfast options and decided to eat at Cracker Barrel instead. Decent pit stop to break up the travel October 14, 2014
Rated 4.0 out of 5.0 by Almost as good as expected from HIE Overall the stay was very good. Breakfast was always fully stocked and rooms were clean and comfortable. A little older hotel but it is well maintained. There was no pool (I knew that beforehand) but it would have been nice for the kids. The wireless internet was very spotty which is unusual for a HIE. October 3, 2014
Rated 2.0 out of 5.0 by Mildew Hotel, but Great Staff! The staff and service are excellent, but the hallways and rooms has a mildew smell. It was so bad I was a afraid to walk on the carpet without shoes. Please! Please! Remove the carpets from the rooms and hallways and replace them! You have a "Great Staff". The breakfast was excellent. Make your facility the best. Make the changes! It will best for for business! September 3, 2014
Rated 5.0 out of 5.0 by Great Hotel for the Area There are no five star hotels in this area so this is one of the best in the town. The staff is great and helpful. If you are on the first floor you may get a noisy family above you so you may want to ask for a top floor room if you have no kids.00 September 3, 2014
Rated 1.0 out of 5.0 by Others hair on sheets The sheets had curly hairs in them, not ours! Cleanliness unsure or if maintenance lacking sign not lot at night and front desk would not answer phone in first 30 rings to help is find them. Would never recommend this hotel, unhappy and I used points! September 2, 2014
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