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Rated 4.2 out of 5 by 74 reviewers.
Rated 3.0 out of 5.0 by Pretty standard Needed a place in Central PA for a night since Harrisburg was event/conventioned out. The hotel smells brand new still and is clean and comfortable. Location is right off a highway, but for a college town there's a definite lack of a good restaurant experience. Wish the desk clerk had sent us to Hershey. Overall, the hotel offered adequate accommodations. October 18, 2013
Rated 5.0 out of 5.0 by Very friendly This was our first time at this Holiday Inn Express, but we will definitely stay there again. We had to check in a little early because of a wedding and the staff did everything to see that we were checked in our room and on our way to the wedding. The room was clean. The breakfast had a wonderful variety of food. October 16, 2013
Rated 5.0 out of 5.0 by Excellent service I can see why this HIE has many awards for their service. The staff was so nice and helpful. They did everything correct in recognizing me as a Elite Priority Club Member. October 10, 2013
Rated 5.0 out of 5.0 by Fantastic, clean and relaxing Easy to check in, they quickly found us another room when the room they originally booked for us was not ready yet. The room was very clean, the staff was quick and helpful when we needed more towels, and breakfast was delicious. We've stayed there before, and will definitely do again October 9, 2013
Rated 5.0 out of 5.0 by Clean, comfortable and relaxing! Incredibly comfortable bed, the room was very clean, breakfast was fantastic! Staff was friendly and helpful when we realized we had forgotten our toothbrushes! The only annoyance i think is that the tvs are really nice, but they don't have cable with HD channels so the images aren't as clear as they could be. We've been using this hotel for about 3 years now, when we visit the ETOWN area, and we certainly will continue to! October 9, 2013
Rated 5.0 out of 5.0 by A great place to stay! My husband & I stay here at least once a month as we travel to visit family in the area. The greeting from the front desk area makes us feel as though we are connecting with good friends. Always a very pleasant experience. The rooms are always neat and clean. Our requests for a front facing room to the parking lot are always met. Breakfast area is always clean and filled with enough variety of breakfast items for chilren and adults. Love the sausage gravy and small cinnamon buns! Give this place a first try and you will look for it the next time you travel to this area! Carrie64 October 9, 2013
Rated 5.0 out of 5.0 by Comfortable room and a great breakfast The room was comfortable, the hosts were courteous, and breakfast was great! September 20, 2013
Rated 4.0 out of 5.0 by Follow up Recent summer stays at this hotel were less than acceptable due to musty smell in the rooms. HOWEVER, this time we stayed and the rooms had a clean fresh scent. Management took the time to check out the issue and fix it. The staff as always is superb. We have stayed here over the past 7 years and we will continue to do that. September 13, 2013
Rated 4.0 out of 5.0 by Bed and Breakfast I was pleasantly surprised thinking we were getting a Continental Breakfast (Bagels, donuts, and toast). It was delicious! Eggs, Canadian bacon, cinnamon rolls (warm). It was great! September 12, 2013
Rated 5.0 out of 5.0 by Over Night Stay My friend and I came to Lancaster for an overnight stay and chose to stay at the Holiday Inn Express in Elizabethtown. What a great choice that was for us. The room was very clean. It had a very home like feeling. The staff made us feel very welcome and the area itself was just beautiful. I will be back to stay there again in the coming future. Many Thanks. August 24, 2013
Rated 4.0 out of 5.0 by Clean and comfortable mattress and pillows =SUPER! Decent variety for breakfast Staff were very pleasant and helpful= suggested restaurants nearby only thing the hotel is missing is a pool August 20, 2013
Rated 5.0 out of 5.0 by comfortable This was a comfortable hotel. The staff were lovely and the rooms clean. The only issue was lack of seating area for breakfast. Also, they ran out of fruit (bananas, apples, etc.) August 16, 2013
Rated 5.0 out of 5.0 by Very nice. We recently stayed at this hotel for a weekend. They were able to accommodate my family with adjoining rooms on the first level. The rooms were very clean and the staff were very nice. There was a good variety of foods offered with the continental breakfast. Overall a nice place to stay. August 10, 2013
Rated 3.0 out of 5.0 by Great Staff and Services but not maintained well We have been staying at this hotel for eight years since my parents moved in to the Masonic Home. It was a great place, clean, fresh and the staff was always helpful. At this last stay we had three rooms due to a family issue. The rooms had a musty, dank smell that just did not go away. I think the AC units need a good cleaning. Not much has been done to improve the facilities in the past eight years. The staff as always, was friendly and more than helpful, the breakfast bar was substantial and the hotel itself was very clean. Free parking in a large lot The regular rate was high for the Elizabethtown area. The next closest major hotel is near harrisburgh or lancaster but we will consider making the switch if the air quality doesn't clear up. August 8, 2013
Rated 3.0 out of 5.0 by Great Breakfast Breakfast was excellent. Staff tat Breakfast area friendly. really made our stay. Front desk staff OK at most. August 8, 2013
Rated 5.0 out of 5.0 by My stay on July 30-31 The staff was very friendly and helpful. This was my second stay at this Holiday Inn Express. I would recommend it to others. The king-size bed was very comfortable and the room was very clean. August 6, 2013
Rated 2.0 out of 5.0 by Not much for the money Accommodations were below average. Room smelled mildewed (It may have been the A/C but it smelled mildewed). Breakfast choices were just OK. At the room rate charged I would expect better. August 5, 2013
Rated 5.0 out of 5.0 by Awesome Breakfast Bar This is a wonderful hotel with great value for money spent. It has been recently remodeled and is up to date in every aspect. July 26, 2013
Rated 5.0 out of 5.0 by Very nice and friendly We were only there for one night and got there @ 4PM. Front desk was very helpful and friendly. The Breakfast is more than continental. They actually had hot food as well! Average score for able to relax was due to only actually being in the room to sleep; which I was easily able to do. Room was very clean! July 19, 2013
Rated 3.0 out of 5.0 by Receptionists (both Dawn's) and breakfast room staff are excellent Room smelled like old washcloths; other guests were observed complaining about same issue July 19, 2013
Rated 5.0 out of 5.0 by If only If all the Holiday Inn Express properties were run and maintained like this one, it would make for a great experience July 19, 2013
Rated 4.0 out of 5.0 by Excellent service! Especially during check in when we explained our special needs. Everything was great but it is more expensive than what we are used to for hotels. We can usually find a Holiday Inn Express for a lot less (25-30% less). July 19, 2013
Rated 1.0 out of 5.0 by Holiday Inn Express * Room had a mildew odor * Bathroom Light Burned out in the middle of the night * Breakfast Bar Staff told me I had 3 minutes to eat and the were VERY unfriendly * My shoes were left behind in error and I was not called nor were my shoes shipped to me July 18, 2013
Rated 3.0 out of 5.0 by Nicely Overpriced Hotel is located off 283 as a good stop over location. Hershey is about 20 mins away. I was in a king room. Room was nice but very cluttered making it seem small. Bathroom lighting very dim. No tub-walk in shower. Was not greeted as Priority Reward Member. No welcome bag for members. No late check out offered for members. These are all things i received at other locations without asking. If you arrive late to hotel good luck finding a parking space. Overall stay was average. Clean room. Nice bed. I feel hotel is overpriced. Perhaps the suites are the way to go but not without cost. June 29, 2013
Rated 4.0 out of 5.0 by Good choice! Would stay here again! Do not hesitate to stay here! Would choose this hotel if in the area again! Friendly staff, clean rooms, relaxed and quiet! They were accomidating - we arrived early and were able to check in right away! This made all of us happy to unload our car of suitcases to make more room for bags while shopping in Hersey and Lancaster! April 13, 2013
Rated 3.0 out of 5.0 by Musty smell, AC poor and beds I have stayed here several times and did so due to location to business I was visiting. Not a fan here. It seems great for construction workers and it must be a big account for road/utility workers. Breakfast was less than average and even though I/my company was a frequent stayer, when I asked for any specific things like a king sized bed it was always an issue. April 2, 2013
Rated 5.0 out of 5.0 by Great hotel! We had a great stay at this hotel. The room was clean and very comfortable. The staff was helpful, friendly, and accessible. The location was perfect and easy to get to from the highway. There was a nice little Italian restaurant/pizzeria only a couple miles away and the food was superb! It was late, so we brought the food back and ate at the tables in the lobby, which was very relaxing. This was our second stay at this hotel and I would definitely recommend it. February 28, 2013
Rated 5.0 out of 5.0 by Treated like family! I stay at this particular location for the close proximity to my mother who is in a nursing home. I have been treated like family from the very first visit! My check in is usually very late or very early in the morning and they welcome me with a hot beverage, cookies and a friendly smile. There isn't any personal request that isn't fulfilled to the best of their ability. I feel secure and the cleanliness of the room is the best. Breakfast is warm and cozy with fresh coffee, cereals, hot items, fresh fruit and juices, pastires and much more. The flat screen TV is awesome for relaxing and catching up on the news. I give this hotel 5 stars...more if I could! Thank you Holiday Inn Express! February 25, 2013
Rated 3.0 out of 5.0 by Other Places to Stay Staff attitude was very poor and did not seem to care. Room was not well laid out. Bad location with no restaurants nearby. Breakfast selection very poor - bread was stale, all cereal was sugar coated and all bread was old. February 25, 2013
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