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Rated 4.1 out of 5 by 215 reviewers.
Rated 4.0 out of 5.0 by Value I felt that this property was comparable to other Holiday Inn Express locations that we have stayed in. My concern is the rate for the room was much higher for the area. Bowling Green, and Franklin locations are the same quality and market types and are $30.00 less per night. April 21, 2015
Rated 4.0 out of 5.0 by Business visit Upon arrival staff was courteous and friendly. Hotel was quiet and comftorable. Bathroom was clean and roomy. my only complaint was the slow internet. overall I would stay here again, and recommend to another co-worker. Room temperature and mattress was comftorable, however there was a stain on the sheets. Overall a good stay April 16, 2015
Rated 5.0 out of 5.0 by Comfortable and clean. We were placed in a room for the handicap, which is unsatisfactory for a non-handicapped person. I will not stay in one again unless I am handicapped. Otherwise a very nice room. April 16, 2015
Rated 5.0 out of 5.0 by Very pleased with the staff at this hotel Was contacted after I checked out were one of the maids found my sons IPad and contacted me to have it picked up ! My family also loved the western omlelets as well. April 16, 2015
Rated 3.0 out of 5.0 by Unexpected issues First off, I'm a loyal customer so I write this not to hurt anyone but to improve. I had to leave unexpectedly due to a death. I specifically requested to the front office lady to email my receipt. To date, I've not received it & it's of vital importance due to the fact that I need it for my expense reports. Secondly, since I was in room 100, the side entrance is my primary access to the building. The card reader needs to be adjusted because there were multiple times when it didn't grant me access. That was unnerving & drove me to get upset. April 15, 2015
Rated 5.0 out of 5.0 by Clean bathrooms As I stated earlier, everything was wonderful except for the breakfast person who was VERY grouchy. I said "hello to her and tried to make polite conversation but she only responded with a grunt". April 15, 2015
Rated 5.0 out of 5.0 by Louisville Staff was excellent, hotel is near restaurants and stores (walking distance) April 10, 2015
Rated 5.0 out of 5.0 by Beautiful Amazing breakfast, clean , nice hotel friendly staff. Kudos to the breakfast staff. If one thing was out of place it was taken care of. April 9, 2015
  • 2015-04-23T11:23:35.783-05:00
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