Rated 5.0 out of 5.0 by Francesko Family Oriented
Excellet attitude of the staff.
Your Staff was friendly and ready to help all the time.
June 10, 2013
Rated 5.0 out of 5.0 by DADLSD DADLSD
We've stayed in this beautiful Holiday Inn Express every time we go back & forth between Ohio & Texas twice/year. Love the location, accommodations are great & is convenient when traveling on I65. We will continue to stay there with a very friendly staff & yummy breakfasts:>)
June 9, 2013
Rated 5.0 out of 5.0 by Flier4444 Great front desk service from Naomi.
The hotel stay was great after a long day of traveling. Naomi gave us a warm welcome and upgraded our room because we were priority members. The hotel was wonderful and I would stay there agein the next time I pass through Elizabethtown.
June 2, 2013
Rated 5.0 out of 5.0 by Cebu Nice hotel
This hotel is located very conveniently off I-65 and close to many restaurants. The hotel lobby is very inviting, the breakfast area and breakfast were great. The room was clean and fresh smelling. The bathroom was the downfall as there was no fan in there and it became very steamy after showers and the lighting was very poor. Not easy to use the lighting to put on makeup, shave or style hair. We were just there about 12 hours on a quick halfway stop on our trip. A little disappointed that we were not recognized as Priority Club members. Didn't think much about it until the lady after us was and received 2 little goody bags I always thought if your reservation was made with Priority Club that you would at least be acknowledged as a regular customer. Maybe I was not at the appropriate level to be recognized?!
May 18, 2013
Rated 5.0 out of 5.0 by ladybug54 Great breakfast / beautiful room.
5 stars all the way. This hotel was excellent and we couldn't of asked for more. This hotel was the best stay in our journey. Thumbs up all the way.
May 15, 2013
Rated 2.0 out of 5.0 by redheads NO RESPONSE FROM STAFF
Our stay @ this location was poor.My problems with this INN were given to the front desk the nite I checked in: Room Key did not work, Phone in my room was dead ,TV controller did not work, had to manually turn on/off button plus change the channels.. They gave me NEW room keys which worked. Also, new bateries for the TV remote controll which still did not work.. Upon checking-out, I gave this list of items plus adding that my mattress was terrible to the morning front desk person. She stated that she would have the General Mngr. contact me.. Did not happen.. Also,upon reviewing my bill on-line from my Credit Card Co,.my hotel bill was increased with an additional $25.00.charge..I called the Inn the next day asking for GM but got her voice mail. Left my name & number and stated my concerns..NO REPLY. .. .... Worst experience ever ....
May 13, 2013
Rated 3.0 out of 5.0 by Pob25 E-town HI-E too expensive for value received.
Although clean and nice, this property was below average from the competition and from other Holiday Inn Express that we have stayed at this year. We have been traveling a lot and have seen many hotels. The rooms at this prop are somewhat dated. The bathroom fixtures did not work well.
Compared with hotels 15 to 20 years ago, this hotel would be competitive but the level of competition and quality has gone up. This hotel has not kept pace.
May 13, 2013
Rated 3.0 out of 5.0 by victory2013 comfortable and clean
The only complaint I have is when we arrived, neither desk clerk would make eye contact. We weren't sure which clerk to walk up to as there was no friendly greeting whatsoever or "can I help you?" when we walked in. The clerk we ended up going up to, mumbled and never really made any eye contact with us, and the other clerk was making faces. We definitely didn't feel welcome!
May 12, 2013