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Rated 4.2 out of 5 by 286 reviewers.
Rated 5.0 out of 5.0 by Another great stay I recently had another great stay at HIE Elizabethtown. The front desk staff was extremely helpful and hospitable - Lana & Debbie in particular. I look forward to staying there again on my next business trip to Fort Knox. I seem to always have a great stay at this location...and the fresh baked cookies around 5:00 PM surely help! November 24, 2015
Rated 4.0 out of 5.0 by Good value and nice facilities This hotel is a good value and has nice facilities, friendly staff, and a nice breakfast. November 21, 2015
Rated 3.0 out of 5.0 by Somewhat disappointed Bed seemed old and saggy. Fan did not work in the bathroom. The bathroom floor had many dark hairs on the floor. The heating unit sounded like a jet engine ......quite loud. Not our usual great stay at IHG hotels. November 14, 2015
Rated 5.0 out of 5.0 by Great Service The room was clean and the bed was very comfortable. The staff was courteous and very friendly and went out of their way to make our stay pleasant. We were greeted by a very sweet young lady at the desk when we arrived. We enjoyed our stay . November 11, 2015
Rated 5.0 out of 5.0 by Dottie and Naomi, the manager, are the best! Ms. Naomi, the manager, personally ensures the customer is satisfied. Ms. Dottie at the front desk is very professional, friendly and goes beyond the call of duty to make the stay all it can be! November 11, 2015
Rated 5.0 out of 5.0 by Good move I am extremely happy with the staff and accommodations. I travel a lot and I have had a positive experience at each holiday inn express . Consistnantsy in service is hard thing to accomplish. The holiday inn express team is doing it right. November 11, 2015
Rated 4.0 out of 5.0 Elizabethtown Soccer Tourn The hotel was clean, accommodating and very nice. My only problem was how we, all guests were treated that weekend being there because of a soccer tournament. We were asked to sign a policy for tournament stay which was a long list of don't for us and our players which included not wearing cleats into the hotel. That is fine, I will sign it, I will keep an eye on my kids as I always do. All the kids (and hotel was full of them) there were very good, not unruly, wild, or disrespectful. It was a good experience, with the exception of one front desk clerk who would not grant us checking out 1 hour later on Sunday because we were with the soccer tournament. We didn't pay a discounted rate and even if we had I was treated as a second class person because if I wasn't with the tournament it would have been no problem but because I was then, no, sorry, no exceptions. It makes me wonder if I will stay as this hotel again. November 10, 2015
  • 2015-11-28 T09:21:41.998-06:00
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