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Rated 4.2 out of 5 by 11 reviewers.
Rated 4.0 out of 5.0 by Great stay We had a great stay in this hotel. Close to the centre of town. June 7, 2013
Rated 5.0 out of 5.0 by Angenehmes Hotel Ich war positv überrascht über die gute Lage, Verkehrsanbindung, angenehme Zimmer, gutes Bad, gutes Frühstück. Parkgarage im Haus, sehr angenehm, etwas zu teuer. May 31, 2013
Rated 5.0 out of 5.0 by Essen City Centre Typisches Hotel für Geschäftsleute. Die Ausstattung ist zwar auf das Nötige oprimiert; dafür ist das Preis/Leistungsverhältnis exzelent, die Mitarbeiter sind freundlich und kompetent, die Zimmer sind sauber, die Lage ist - auch ohne Auto - bestens, mit Auto angeschlossene Tiefgarage. Nutze das Hotel seit vielen Jahren, früher auch für Tagungsgäste. Stets (!) problemlos. April 27, 2013
Rated 5.0 out of 5.0 by Great Service and Clean rooms The stay was verry good, the rooms are clean the personal is verry friendly I was welcom as an Priority Club Platin Member. April 10, 2013
Rated 5.0 out of 5.0 by Excellent We had an excellent stay in this hotel. Perfect was the near to the city center. The hotel was clean and the service good. March 9, 2013
Rated 4.0 out of 5.0 by positiver Aufenthalt Das Zimmer war modern und in einem guten Zustand. Das Hotel ist für einen kurzfristigen Aufenthalt in Essen gut geeignet. March 5, 2013
Rated 5.0 out of 5.0 by Excellent It was excellent. Everything worked................. February 16, 2013
Rated 1.0 out of 5.0 by Hotel good, staff needs training Hotel itself is good value for the money. Rooms are quiet and newly renovated and even have a safe wjich I have not seen in HIX properties before. Really annoying were the discussions with the front desk staff. When checking in the lady tried to charge me twice the money I already paid for my 2 nights stay (prepaid rate). Had to argue for long time that the rate is prepaid. When checking out they tried to charge me again. Had to argue again and (another) lady changed it finally without one word of excuse or anything friendly. January 16, 2013
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