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Rated 4.4 out of 5 by 88 reviewers.
Rated 5.0 out of 5.0 by Never Disappointed Each time we have stayed at this facility the staff has been so kind, polite and helpful. Danielle & Charis (?) were so friendly when we checked it, or had any questions. We traveled with our dog and they made that easy as well. Even the breakfast staff and those caring for the room greeted you as you walked in the hallway. Very friendly staff. The location is great, so close to Pokagon. March 17, 2014
Rated 4.0 out of 5.0 by Great Staff. Great staff!! GREAT BREAKFAST! Asked for late checkout, No Problem. Cookies & Milk at 8:00 pm was a nice treat. March 16, 2014
Rated 5.0 out of 5.0 by Staff Excellence Staff was friendly, informative and helpful! Excellent property! March 14, 2014
Rated 4.0 out of 5.0 by breakfast Well the hotel is just fine good on everything but the breakfast is so bad wish holiday inn would spend some money and time to improve the quality and what you have to pick from March 13, 2014
Rated 2.0 out of 5.0 by No remote control and a very hard bed. I arrived late on a Friday night and thought the place looked pretty good in comparison to other holiday inn express'. Looks can be deceiving. The bed was very hard and not comfortable at all. The remote control for the tv did not work and the front desk was out of batteries so they took some batteries from a remote from an unoccupied room. The remote still did not work. At that point the front desk was at a loss of what to do. I was not offered another room or a discount. February 25, 2014
Rated 5.0 out of 5.0 by highly recommend Staff is very helpful. Went out of there way tp make our stay very pleaant. Beds were comfortable and rooms nice and clean. Close to state park. Outlet Mall next door. Great location. February 12, 2014
Rated 5.0 out of 5.0 by Staff handled the storm.... We were here during the polar vortex storm. The storm was really bad...16" of snow, and -18 degree temps. People were coming in from being stranded on the interstates, and the hotel became slammed with customers. They were understaffed, as their employees couldn't even get here. However, with only 4 people here, they handled everything fantastically. They made sure everyone was comfortable, and worry free, kept people in great spirits, and maintained the hotel above and beyond what one would expect from 4 people. The one lady, Danielle, showed us how throwing boiling water in the air, turned instantly into snow in the frigid temps...which left everyone wanting to see her do this over and over. It was awesome. People were gathered in the dining area, talking with each other, playing cards, etc. The staff ended up having to stay at the hotel for a few days, and still maintained professionalism, as well as showing that they actually cared about the patrons. A very special thanks to Danielle, Bernadette, John, and Donna. You guys did a great job...a fantastic job, in fact, and deserve to be held in high regard for it. I will not forget my stay, nor these people. January 9, 2014
Rated 5.0 out of 5.0 by Just Passing Through Though I only travel through the area once a year, the staff was extremely receptive and courteous. Considering it was midnight when I checked in. The clerk was extremely friendly and helpful and the cost was affordable. He checked my family in quickly and allowed us to get some sleep since we had been on the road for over 12 hours prior to arriving. The room was immaculate and had no visible damage to speak of. The breakfast area was cleaned and stocked with everything we could ever need. The check-out process was through rapid check-out and was correct and concise and my membership number was found and included on my statement. Overall it was a great stay and I would highly recommend it to everyone. January 2, 2014
Rated 4.0 out of 5.0 by Good stay; great staff Absolutely no issues with our stay; not a single problem. Didn't need to interact with staff much, but when we did they were very friendly and always had a smile on their face. The best part was the milk and warm cookies they set out at 8:00pm each night. So awesome. December 19, 2013
Rated 5.0 out of 5.0 by Satisfied as always My wife and I (and dog) stay at this hotel once or twice a year while in the area to visit family. Always satisfied with stay. Rooms are clean. The staff helpful and friendly. Convenient location. December 3, 2013
Rated 5.0 out of 5.0 by Fremont, IN Only complaints are there wasn't a fridge and microwave in my room. Superb stay and location otherwise. November 29, 2013
Rated 5.0 out of 5.0 by Always feel welcomed Stay here every year for at least one ND weekend. Always a comfortable stay with no issues. Easy on and off of IN toll road. November 6, 2013
Rated 2.0 out of 5.0 by Cost difference from previous visit The total cost of this stay, including taxes on both visits, was $28.04 more than the charge at this same hotel one month earlier. This seems excessive for the same occupancy in the same type of room. I will stay at one of the competing hotel on future trips to the eastern Indiana area. Incidentally, I was not recognized as an IGH Rewards Club Member even after presenting my card. October 31, 2013
Rated 4.0 out of 5.0 by Stay was pretty good Not as nice as other IHG properties we have visited that cost us less money. Nothing particularly great in the area as a draw. Maybe the outlet mall stores in the area are being used to justify the price. There was popcorn and milk and cookies in the evening. If you are there on Thursdays, they do have pizza. Breakfast attendant was very good. Front desk personnel excellent. Received a free water for being an IHG member, but my husband got nothing, so I asked and was reluctantly given a pop. Beds were very comfortable. Spit out toothpaste was left on bathroom countertop behind faucets from a previous guest. No hand lotion in the room as with other IHG properties. No pancake mix for pancake machine. October 22, 2013
Rated 5.0 out of 5.0 by Really Great Time Great location to where we needed to be, Great location next to wildlife preserve as we love nature. Has that lodge feel. October 19, 2013
Rated 3.0 out of 5.0 by Comfortable room but bad breakfast I really enjoyed the feel of the particular location. It had the feel of a wood lodge. The rooms were nice, but the breakfast bar was probably the worst I have had from a holiday inn express. So overall it was an ok stay, but it could be made that much better by simply improving the breakfast. October 12, 2013
Rated 4.0 out of 5.0 by Relaxing and good service Liked check in was smooth . Felt very relaxed during stay. The breakfast had a nice selection . Hotel was a little noisey but overall was alright . Would recommend this hotel to anyone with covenient access to the Fremont outletmall and Angola. Really liked the down stairs lobby breakfast area . Even outside of property was nicely landscaped to invite me in. The pop corn at night was a nice bonus. September 25, 2013
Rated 5.0 out of 5.0 by Good Value - Front desk friendly and accommodating. - Room and bedding clean and fresh. - Ate dinner at Lake George Resort as suggested by front desk. Very good meal and beautiful setting. - Good selection of foods for breakfast. - Slept well. Enjoyed stay. Good value. Highly recommend September 21, 2013
Rated 4.0 out of 5.0 by Nice place, nice people We spent an evening here and felt very safe and comfortable. Staff were exceedingly helpful and friendly. Place and room were presentable, no issues whatsoever. I would definately recommend this place and would stay here in the future. My only thought about what could be better? Wayfinding. Not easy to access and signage could be improved. September 4, 2013
Rated 5.0 out of 5.0 by Best Secret in Angola We always stay at the Holiday Inn Express when we are in Angloa visiting, or a car show, business and of course to shop at the outlet stores. Very quite and the best place for a good nights' rest! Plus, always HOT Coffee! Lastly, no rushing in the morning with the mini breakfast buffet in the lobby! Best Staff, always happy, pleasant and helpful! September 4, 2013
Rated 5.0 out of 5.0 by Great experience Staff was wonderful! Rooms very clean and comfortable! August 29, 2013
Rated 5.0 out of 5.0 by Thank You The room and service was excellent. The person running the Continental Breakfast was excellent. Everyone was helpful - to include the maids giving diections within the facility. August 29, 2013
Rated 5.0 out of 5.0 by cookies !! Always a great place to relax during a long trip -- and I got in just in time for evening milk & cookies !! Thanx! August 28, 2013
Rated 4.0 out of 5.0 by Clean rooms, nice breakfast My husband and I stayed here while visiting family in Angola. Impressed with the clean room, nice breakfast. I agree with the cookies that are offered not being more readily available for the guests. I thought we should have had a frig and microwave in the room for the rate that we paid. It helps when you are travelling and have food and medications that need to be cold. I think you had to pay more to have these items in the room. (Stayed in another hotel in Dayton Ohio for lower rate and had frig and micro- room as just as clean). Overall, the staff was very nice @ this hotel. We will stay here again. August 17, 2013
Rated 5.0 out of 5.0 by Great location, friendly staff This hotel was well maintained, had a friendly, welcoming staff, and was close to the places we wanted to go in this part of the state, namely Pokagon state park, the outlet mall and the local wineries. Our room was clean and we enjoyed a nice hot breakfast. This hotel offered other fun amenities, such as cookies and milk and popcorn, but sadly we came too late to enjoy them. :( We would recommend this hotel to travelers in this part of Indiana. August 11, 2013
Rated 3.0 out of 5.0 by Bad timing. Room was nice. Just don't get a room directly across from the ice and vending machine. Too noisy. If you want the advertised cookies, which are served at 8:00 PM, be there between 8:00 and 8:05. Went to the lobby at 8:10 and they were all gone. Of course we had to have folks who don't see any reason they can't or shouldn't run relays in the hallways. More than one other visitor complained but neither the staff nor we could find out where that was coming from. August 9, 2013
Rated 5.0 out of 5.0 by Impressed My wife seems to be a little more picky than I when it comes to overnight accomodations.....even she was impressed with the stay. The appearance of the outside was modern and clean. The rooms were also clean and modern. The little fridge was a nice touch too! Parking was well lit and close to the front door. ENTIRE staff was friendly and said "hi" when approached. Newpaper available at breakfast, hot food was hot, and the coffee was excellent. July 30, 2013
Rated 1.0 out of 5.0 by Rather Unpleasant Experience My children and I stayed in Holiday Express for one night traveling from North Dakota via South Dakota to New Jersey. We used several different places and hotels to sleep on our way. Unfortunately, the stay at Holiday Inn was the least pleasant. As we walked into the room, we were hit by a cigarette smell and stale air. I know that the hotel is non-smoking, so I was very surprised. The AC wasn't on and that is why the air in the room felt humid and not fresh. On my long trip, I had some food with me that needed refrigeration and unfortunately, there was no fridge or microwave at the room which floored completely - some people travel with medicine that needs to be kept cool... I was not able to lock the room from the inside, so I just used the latch on top. We were exhausted after the very long drive (10 hours), so I did not complain. I just put my children to bed knowing that we are getting up very early and leaving that place to never come back. I think that the price for that kind of accommodation was outrageous. July 30, 2013
Rated 4.0 out of 5.0 by quiet and great night sleet comfortable setting and room was perfect. I was able to get a great nights sleep July 27, 2013
Rated 4.0 out of 5.0 by Dampness in room The air conditioner seemed to not be removing the humidity. The carpet felt damp and the bathroom door was "swollen" to the point it wouldn't close. Everything else was fine. July 26, 2013
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