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Rated 4.4 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 by great service the best The rooms and grounds are kept clean Our room was very clean and the beds were comfortable We were stunned by the level of service. From the front desk to guest services we found the staff to be genuinely... kind and attentive in a manor matter. And the food was great too. Would definitely stay here again. Thank October 19, 2014
Rated 5.0 out of 5.0 by Great Value for money Great experience, loved staying at HHIE! Overall customer service, room was excellent. Could have done a little better at the breakfast section with more choice for vegetarians :)...........but all in all value for money! October 18, 2014
Rated 1.0 out of 5.0 by Wedding party stay and rehearsal dinner The worst possible experience during a recent stay. Arrangements were made to reserve an entire block of rooms with Reservations being made weeks in advance for a large wedding party on October 10, 11 and 12. Individual rooms were reserved weeks in advance for this wedding party and yet upon check in some waited for hours to get checked in while others in the party were told the hotel was full. The entire wedding party was seperated and scattered on 6 different floors instead of the wing reserved and the brides suite was even double booked and given to a different guest and she was asked to leave her room and move into a different room the next morning of her stay. When staff was questioned about this fiasco answers were rude and guest were treated poorly. At least 2 guest in the party had to go to another hotel! In addition the hotel security officer was useless. Most of her shift was spent sleeping in the lobby for both nights of this stay. Guest of this wedding arrived from all over the country expecting comfortable accommodations and service. This did not happen and staff behaviors and errors have destroyed what otherwise should have been a glorious wedding! October 18, 2014
Rated 3.0 out of 5.0 by Good Hotel Conveniently located with many restaurants nearby. Housekeeping did not take care of small details when cleaning room. October 18, 2014
Rated 5.0 out of 5.0 by Nice Holiday Inn Express Friendly staff, clean room, conveniently located close to the I-290, this HIX is an excellent choice when you're in the area. We enjoyed our stay very much. October 18, 2014
Rated 5.0 out of 5.0 by Once again - Perfect This is the 3rd time in 6 months that we have chosen to stay here. The clean, comfortable rooms, friendly staff, delicious breakfasts and perfect location was everything we needed. As we have moved into the area now, this will be our hotel of choice for family and guests who visit! October 17, 2014
Rated 4.0 out of 5.0 by DC trip My family and I really enjoyed our stay. The breakfast was good and the ladies in charge did a great job of keeping things caught up even with at least three soccer teams staying there. October 15, 2014
Rated 4.0 out of 5.0 by 10.7.2014 Stay I went for a seminar being held at the Holiday Inn and coming the distance I did, I booked a room the night before. My partner and myself stayed, we had 2 queen beds in our room and everything was very nice. The staff was wonderful and very informative of what was nearby. The air conditioner was top notch in our room and that is hard to find in some places. I think the only complaint I can think of would be that the ice machine on our floor was out of order but we could use the one either 1 floor above or 1 floor below us. I would stay here again!! October 11, 2014
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