Rated 4.4 out of 5 by 89
Rated 4.0 out of 5.0 Well maintained older property
This is a older hotel but it is very well maintained. I found it to be a good value for the area.
August 18, 2014
Rated 5.0 out of 5.0 by GoeyHoytie Great Stay
We had a wonderful stay. The room was very nice, the amenities were nice and the staff was very accommodating.
August 13, 2014
Rated 5.0 out of 5.0 by GODkeptMeHere "Home away from Home"
Hospitality is second to none. Very relaxed and enjoyable setting. Easy access to interstate, allows for efficient and time worthy travels. Highly recommended. Thanks, Robbie Honeycutt
August 13, 2014
Rated 5.0 out of 5.0 by Jmakeba Awesome Bed
This hotel exceeded my expectations and I would stay at the Holiday Inn and Suites again. I enjoyed the friendliness of the staff and the cleanliness of the room.
August 6, 2014
Rated 2.0 out of 5.0 by Paul 2323 breakfast and room
I would have to say that the manager of this hotel was cutting back on choice to save money. I am not going to make a list but each day there were choices missing like yoghurt and the cinnamon rolls were cold. I thought that was the signature item HIE was famous for Hot Cinnamon Buns.
Also the carpet in the room must have been filthy as walking barefoot from my bed to the shower my feet were dirty from the carpet. For me another cost cutting activity.
Have stayed many times at this hotel will not return.
August 5, 2014
Rated 3.0 out of 5.0 by tiedyer Perfectly fine place.
A few things could be improved. The elevators are slow to arrive and the air conditioner in the room didn't work great. It worked well enough but you don't get the blast in the face of cold air I like in the summer. Also, the walls are a bit thin so you can hear louder noise from other rooms and the hallway (this didn't bother me but others may find it annoying) and parking is a bit tight.
On the plus side, nice outdoor pool and the staff was exceptional. They were all so nice, courteous, and helpful and I think that goes a LONG way in making a hotel experience positive (and when I say staff I mean all of them: front desk, breakfast "servers", cleaning staff, maintenance staff, etc.). Overall, it's a perfectly fine hotel in the around a hundred dollar range.
August 3, 2014
Rated 5.0 out of 5.0 by Catnipp Excellent stay
We couldn't have asked for more. The staff was great and acted like friends not someone "working."
August 2, 2014
Rated 3.0 out of 5.0 by bubba99x Mediocre Experience
The clerk who checked me in was very efficient and friendly, but the other clerk I encountered later, while professional, was not overly friendly. Food here was awful. Orange Juice had strong chemical flavor - discarded after two sips. Banana looked okay as I peeled it, but center was mushy like it had been frozen/thawed. Yogurt was tasteless. Desk is set up in room so that if you have on the air conditioner, you get chilled while trying to work. My room was on the west side, so I had to use air conditioner. Bed was fairly comfortable, but pillows could have been better. Internet service was consistent with no lost connections, but just like every other stupid hotel internet system, it boots you off 24 hours after you first log in so you sometimes lose unsaved work and have to log in again. Why can't someone figure out how to let you work until 11:59 p.m. even if you logged in the previous day at 8 p.m.? During this visit, I was told that Dish TV service had been called to fix reception for HBO and some local channels, but other channels were available, so it made no sense to me. In the end, they did not offer any discount on my rate due to this lack of service. My client might require me to stay here again, but not if I can convince them otherwise.
July 28, 2014