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Rated 4.1 out of 5 by 96 reviewers.
Rated 5.0 out of 5.0 by great breakfat and staff Room was clean but needed to have paint and fixtures updated. Bed was good and TV worked great. Area around hotel is depressing, Closed shops and gas station. January 24, 2015
Rated 5.0 out of 5.0 by Great home base for Madera Canyon Friendly helpful front desk, nice size beds in a modern room with appreciated microwave/refrigerator and coffee pot. Indoor pool that is clean and can be enjoyed all year round. Wide range of breakfast items including hot tasty egss and meats. January 23, 2015
Rated 3.0 out of 5.0 Smoking When I booked this room I was told that it was a non smoking room. The smell of old cigarette smoke was very heavy not just in the room but also in the hallways. The bed left a lot to be desired, it was a very hard mattress and it was broken down in spots. The bedding itself was clean and tidy though. I found the employees to be very friendly and helpful. I would recommend it if they would fix these problems such as better mattresses and also to get the old smoke smell out. January 5, 2015
Rated 3.0 out of 5.0 by Decent hotel for the price We traveled an extra hour to stay at this hotel due to the presence of an indoor pool and spa (my husband has chronic back pain and enjoys the comfort of the spa.) The spa was marked "out of order" and when he inquired was told "the chemicals must be off or something..." when he asked if someone would be out to fix it he was told "not until the next day" (it was not a weekend...) This was very disappointing. Otherwise, this was a clean, quiet, decent hotel for the price. January 2, 2015
Rated 5.0 out of 5.0 by Front Desk There was one person working and she had a line of check ins and there was a man that was dressed kinda professional and I'm sure he was the owner or a manager and he didn't even acknowledge the people in line..he just looked at us and stood there for about minute and walked in the back...thought that was rude to the people that were in line. I'm an IHG employee at another hotel and "my" managers or owner would never do that!!! We had breakfast and when we got there, the trays of food were mostly empty. I asked the "lady" working there and her response was "I'm getting it okay?"...thought that was rude... December 30, 2014
Rated 5.0 out of 5.0 by Good times My work takes me to different parts of southwest Arizona and at times it requires me to stay a night. I get to choose which day of the week, the good thing about this is I get to take my wife along when she has time off of her work and I usually will work around her schedule so we can have some time together. We like staying at Holiday Inn when they are available depending which city or town we visit December 26, 2014
Rated 5.0 out of 5.0 by Good room and friendly staff offset initial impression from outside. I enjoy staying at this hotel. It is close to where I need to be and has easy access to Green Valley restaurants. The impression pulling up is pretty negative due to the closed gas station/fast food restaurant right next door, but don't let that deter you. The rooms are clean, beds very comfortable and the staff extremely helpful. The variety of the breakfast is surprising, and always fresh, and they always have a fresh pot of coffee ready. December 14, 2014
Rated 3.0 out of 5.0 by Noise too loud / walls too thin. The walls seemed to be very thin. Could hear every time someone nearby closed a door or turned on the shower. Also, stayed on the first floor and seemed to have only sheer curtains. December 8, 2014
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