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Rated 4.4 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by Great getaway My wife and I have stayed at the Holiday Inn Express Greenwood many times and have never been disappointed. The hotel has always been quiet, the rooms clean and comfortable and the staff friendly and helpful. Many upgrades have been made during the years we have coming, and we look forward to our next visit. February 26, 2015
Rated 5.0 out of 5.0 by excellent for the price This Holiday Inn Express is new or newly remodeled, it is clean and bright, the staff were friendly and attentive, the bed was AMAZINGLY comfortable, and the room was spacious and appropriate for our needs. February 26, 2015
Rated 5.0 out of 5.0 by Always clean and comfortable Whenever we visit Greenwood we stay at the Holiday Inn Express and Suites because we know we can expect excellent service and facilities, and we are never disappointed. February 23, 2015
Rated 4.0 out of 5.0 by Nice stay Overall it was a nice stay. There were a couple of nights that some guests were obviously celebrating something but they were very loud at 3 in the morning. The breakfast menu could have been a little more mixed from day to day but I was there for an extended period so that would not apply to most. February 23, 2015
Rated 5.0 out of 5.0 by Feb 2015 Nice hotel. Property was clean and obviously maintained with just 1 glaring exception. That being the faucet knobs in the bathroom. They needed tightening. I overlook this somewhat in my rating because the rest of the hotel appears well maintained. Staff is quite friendly and helpful. I was a little disappointed not to have a desk in my room but that may have just been the room. More designed around a leisure traveller than a business traveller. I would definitely stay here again. February 23, 2015
Rated 5.0 out of 5.0 by Great people You can pretty much count on finding a good clean room with HI, but you don't always find a staff so completely full of great folks. Even through a power outage, the entire staff was pleasant and helpful. Will definitely stay there again. February 21, 2015
Rated 3.0 out of 5.0 by Nice hotel, but the staff couldn't address problems Very nice hotel, very clean. The staff was quite friendly and pleasant, however I encountered a number of issues during my stay that the staff appeared unable to address or resolve. First, the phone in my room did not work, and was not fixed during the entire length of my stay, even after repeated requests. Also the alarm clock in the room didn't work. Finally, I could not get internet service at the hotel, though this should have been part of the package I was to recieve. I reported this issue to the staff and heard a number of other guests report the same issue, however, the issue was never corrected. February 17, 2015
Rated 3.0 out of 5.0 by Smokey This is a nice property and the staff is very courteous. It is clean and in a great location for the entertainment areas of Greenwood. However, one area is concerning. Smoking by guest and often staff directly outside the lobby and dining area fills the area with smoke. Also, when walking down the steps into the foyer from the 2nd floor, instead of a view of the well designed veranda area outside, you often see staff sitting and smoking as well as a discusting ash try. Andfilling the area with smoke. February 12, 2015
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