Rated 3.9 out of 5 by 195
Rated 5.0 out of 5.0 by Mme129 Staff extended consideration and kindness
This was a perfect place for me to stay in Griffin. My purpose was a sad one, but my experiences at this hotel lightened my mood. Kristen at the front desk even lent me her personal car phone charger so I could find my way around and get to a funeral and service on time. I am very grateful.
May 18, 2016
Rated 5.0 out of 5.0 by dieselburnoutsareaweseom Griffin Visit
Hotel was clean, staff very friendly, and was a safe place to stay in a rough town. I am usually happy with my Holiday Inn stays.
May 12, 2016
Rated 4.0 out of 5.0 by Dave R. 68 Good overall stay
Interior and rooms seemed dated but clean. Pool was a little high in chlorine but nice indoor area with jacuzzi too.
May 3, 2016
Rated 4.0 out of 5.0 by JonesBones10 Great Service
I was really pleased with the friendly, helpful service from every staff person I met.
May 3, 2016
Rated 1.0 out of 5.0 by DAW39 COFFEE!!!!
Our card did not work. went down stairs for two more came back to the room they did not work this was 2 in the morning after a 4 hr drive not happy so I called the front desk for more keys they did not work either. we had no keys for the whole stay and had to be let in by who ever was free. Woke early the next morning in order to attend our event only to find the coffee machine in our room had stale old water in it and could not be used. Plus there was only two coffee pods for 4 adults. Not good!! Went downstairs to get coffee from the breakfast room only to find there was no coffee there either!!! and there would be no coffee as the coffee machine was broken. Many people were very unhappy at this. I 100% expect a hotel to serve coffee if not they should of found some way to get it there for the staying guest. Very disappointed was a understatement!!
I will say the lady in the breakfast room was very nice.
April 26, 2016
Rated 3.0 out of 5.0 by Ben35147 Plumbing
The toilet for room 239 was horrible and very in convenient during my stay. The room card reader has intermittent problems that needs to be repaired. The maintenance staff was not very comforting during the repair process and could probably need replacement parts for the plumbing equipment.
With that said, the Front Desk staff were very courteous and helpful in making every effort to resolve the problems I had. They did reassign me to another room the day before I was scheduled to leave and my request for comp was at least assisted with bonus points.
The attendant serving the continental breakfast in the morning has always been extremely professional and helpful. Betty in the front desk is also a real professional and always a pleasure to work with.
April 25, 2016
Rated 1.0 out of 5.0 by scj1313 HORRIABLE EXPERINCE!!
I really do not want to type my comment again for the 3rd time.
April 20, 2016
Rated 3.0 out of 5.0 by Ms Carol Bathtub and Phone
As I stated in my statement about Bathtub without plug and phone had no instructions. Pillows were to soft.
April 19, 2016