Rated 2.0 out of 5.0 by TaraO Stinky air conditioner and refrigerator ... looks as if it had not been vacuumed. Etc.
Stinky air conditioner and refrigerator ... looks as if it had not been vacuumed. Etc.
January 16, 2013
Rated 4.0 out of 5.0 by jz12 Staff makes the difference
I had the opportunitty to stay at holiday inn express properties back to back on this trip. On my first stay, the representative had her boyfriend and child in the lounge and was a bit distracted, to say the least. The property was a bit dirty and not well kept. In contrast, the gentlemen who checked me in at this property was clearly focused on hospitatlity and did a great job. When the Holiday Inn Express concept was first rolled out the quality almost everywhere was high. Not so much anymore... on average the expereince is often good, but from time to time, I'm disappointed with mismanaged properties and dirty rooms.
January 7, 2013
Rated 4.0 out of 5.0 by mahibbs Great customer service.
We only had 2 problems. The exterior door lock was broken and so we were given another room. The fan on the heating/ac system didn't function properly.
January 3, 2013
Rated 4.0 out of 5.0 by nbnash Good experience, good price
Even though this hotel was some 30 miles from my work site I chose to stay here because of the consistently good experience. It's surprisingly difficult to run a good hotel, but HIX typically maintains a high standard at a good price, chain-wide. This site is no exception. The room was clean, well-appointed, and comfortable. Breakfast is standard HIX fare, which is better than some. The staff was friendly and helpful. Did I mention that the price was within my travel budget? Next time I'm in the area I plan to stay here again.
January 3, 2013
Rated 2.0 out of 5.0 by MattTheGreat Uncertain of Hygiene Level
I hate to do this, I don't usually review, but as my negative experience in Griffin was so sharply contrasted by my stay in the Douglasville Holiday Inn Express the next evening, I thought I should submit a review in hopes that Management might look into it.
In short, I was very surprised by the condition of my room at this Inn. The beds were made, but the TV was on when I entered, and there was debris on the floor. There was also a used piece of soap sitting in the shower, and the walls and ceiling seemed to be in a state of disrepair. I attempted to work out, but the treadmill was broken, I had to use the bike instead.
I am sure that my experience was not typical, and that my room was an exception where the maid happened to watch a little TV and forgot to turn it off, while missing a few other things. I do think that this Inn, or at least the room I used, could really benefit from a fresh coat of paint and some caulk, it does so much to make the occupant comfortable and secure in the belief that their surroundings are hygienic. I am sure that management was aware of the exercise machine problems, and that I simply came at the wrong time. Other than these admittedly minor concerns, the Inn was fine.
November 26, 2012
Rated 3.0 out of 5.0 by DABA Check in late, after 10pm and there was no coffee at reception area.
Nice place, but older than most express. You could see through crack in the door when closed.
November 23, 2012
Rated 4.0 out of 5.0 by GLCRITTER Griffin, GA Stay
This Holiday Inn Express was very nice. Grounds were clean and the dining room was very nice. Room was spacious with king size bed. I was traveling for business and stayed for 2 nights and was pleased with the hotel and the staff. Room was a little less expensive than the last time I stayed at this hotel. Very close to several eating establishments in the area.
November 14, 2012
Rated 5.0 out of 5.0 by Maggie3295 GREAT CUSTOMER CARE!
i have stayed at the Holiday Inn Express in Griffin several times and it is always a pleasure, from the front desk manager to the waitress in the dining area. Thank you!
October 24, 2012
Rated 5.0 out of 5.0 by Jean62 STAY
Great stay. Folks are always supportive and helpful.
October 21, 2012
Rated 1.0 out of 5.0 by Unwise Booked 11 rooms
will never use again - anyone reading this post should not use this hotel.
October 6, 2012