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Rated 4.4 out of 5 by 84 reviewers.
Rated 5.0 out of 5.0 by another excellent visit Both Amir and Benson helped make this visit as good as we have come to expect. Amir will move mountains to make your stay everything you expect. September 10, 2014
Rated 5.0 out of 5.0 by Great room and very convenient for us! We were able to book in early to attend a wedding early in the afternoon. The hotel staff were very courteous and accommodating! September 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed, neat and great service Neat suite, very clean and comfortable. A little bit too small for the amount of furniture. September 5, 2014
Rated 5.0 out of 5.0 by Excellent hotel, great staff An excellent hotel, comfortable beds, very clean. One item to be aware of if you guarantee your stay. I guaranteed two rooms which I mentioned at time of booking that I would pay for one, my business partner would pay for other. My debit account had both rooms plus $50 US put on hold for four days, three days after I checked out - That tied up close to $250 for a one night stay over cost of my room. August 31, 2014
Rated 1.0 out of 5.0 by Worst Hotel in the area. We will never go back again!!!! Worst Hotel in the area. We will never go back again! Better to sleep in your car than there. August 20, 2014
Rated 5.0 out of 5.0 by Comfortable This hotel was easy to get to, personable staff and comfortable beds. Very clean. August 20, 2014
Rated 5.0 out of 5.0 Holiday Inn Express gUELPH A bit more expensive than competitors but very good value for the cost when you consider the included breakfast. I was pleasantly surprised by the quality and variety of food that was offered as part of the deal. It meets my expectations for a quality hotel. August 20, 2014
Rated 5.0 out of 5.0 by Great Front Desk Service I had booked a room with an expired credit card and was about to loose my booking as rooms were filling for the night. The manager on duty at night was great by recognizing my previous stay at the hotel and had confidence I would show up with a valid credit card for a room. Thank you for your trust in this guest and reserving me a room at the risk of not having it filled. August 20, 2014
Rated 5.0 out of 5.0 by Amazingly Comfortable Rooms...Awesome Staff.. There was nothing about this place we didn't love. This was one of our favorite rooms EVER!!! We really loved EVERYTHING about it. Starting with the awesome customer service down to the amazing in room Jacuzzi. The room had a fireplace and Jacuzzi, what's there not to love? The rooms looked brand new and the bedding felt brand new. Nice fresh, crisp bedding. Comfortable and soft bed and pillows, fluffy huge bath towels .Even breakfast amazed us. It was not your typical hotel high carb. breakfast. The variety far surpassed the normal hotel breakfast foods. All the food was hot and tasty. It was very nice. We can't wait to return and do it again. August 14, 2014
Rated 5.0 out of 5.0 by clean and well equipped I have stayed at this property at least 5 times and am always pleased. It appears very clean and well operated. August 13, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. We found our room to be very clean and comfortable. We had a range of pillows labelled as to softness. The bathroom area was clean, well stocked and well lit. Good water pressure. Our stay was quite comfortable. August 10, 2014
Rated 5.0 out of 5.0 by Pleasantly surprised! Top quality and cleanliness, free wifi, excellent clean work-out room and nice pool/hot tub. Breakfast had a great selection for all family members. Healthy good choices!!! We will definitely check out Holiday Inn Express next time and highly recommend it to others. August 2, 2014
Rated 5.0 out of 5.0 by Exceeded Expectations for Company Staff This was a great place and I have booked staff into rooms at this location over the past two week. We will use it often. Big credit goes to the front desk staff, they were very professional and helpful. I would highly recomment. Thanks Ron Barr July 28, 2014
Rated 5.0 out of 5.0 by Friendly staff Reception staff and restaurant staff were very friendly and made us feel welcome. July 23, 2014
Rated 5.0 out of 5.0 by Great Hotel I would recommend this hotel to anyone. It was clean, comfortable and the staff was great! July 15, 2014
Rated 5.0 out of 5.0 by Guelph hotel - excellent choice We were meeting for a family reunion. Booking staff were excellent and gave us a group rate. Pool was a great place to chat while the kids swam. Loved my bed!!! July 9, 2014
Rated 5.0 out of 5.0 by Great Service - Cleanliness - No odor Convenient location, quiet hotel , ver4y friendly front staff ( Admir) July 9, 2014
Rated 5.0 out of 5.0 by Service with a smile and all the comforts of home! After checking in and unpacking my group decided on having a swim. 2 adults and 3 children headed for the pool The water in the pool was very inviting and we really enjoyed the swim--there was plenty of towels and the evening was enjoyed by all. We had the pool to ourselves. For some unknown reason our key cards would demagnities and we couldn't get back into our room. The person at the front desk would just smile and make a new card even though we approached her more than several times during our stay. The air conditioner was very quiet,much to our delight as the last time we stayed here, the noise from it kept us awake most of the night. We made good use of the fridge in the room for the childrens snacks and drinks. I am always very impressed with my stay at the Holiday Inn Express and Suites that I continue to book my travel accommodations with them without looking into others. Thanks for making my stay feel like I'm going home each time I'm with you. Keep up the good work!!!!!! July 2, 2014
Rated 3.0 out of 5.0 by Fergus Bath tub was plugged, we asked at 9am after first shower on the friday and no one came to look at it till 1230am sat and our kids were already in bed. We had to shower in friends rooms and then they gave us a room on the first floor to shower in and it was a pain because we were on the third floor. July 1, 2014
Rated 5.0 out of 5.0 by Fantastic value for business Pleasantly surprised by the experience at the Holiday Inn Express in Guelph (on Silvercreek). Clean rooms, friendly staff, pool and hot tub! Tiny gym to get a work out in - nothing fancy, but treadmill to run on with working TV and air conditioning - then an indoor pool to jump into and a small hot tub. If you're on business, this is a fantastic little place to crash for the night Staff were incredibly attentive, efficient, polite and friendly - I hope their management sees this. The only downside was terrible breakfast. The quality of the food was just pretty miserable, coffee was tasteless and watery, the eggs seemed powdered, the turkey patties were extremely greasy and tasted bland, and the fruit didn't look very appetizing. Even the water from the machine had a strange taste! I don't know where they source the food from - but I would avoid it. Bring your own or go out! However, breakfast aside, very pleased for such a convenient spot. May 31, 2014
Rated 4.0 out of 5.0 by Great service The staff were very friendly, our key would not work after several attempts and the staff were very helpful. Disappointed with the breakfast selection, but overall the hotel was lovely. May 28, 2014
Rated 5.0 out of 5.0 by Spacious suite with great amenities. We were in Guelph for a wedding and chose this Holiday Inn Express on Silvercreek Parkway North for our overnight stay. The staff were wonderful, the room was very spacious and clean, and after a comfortable sleep we had a great hot breakfast. May 21, 2014
Rated 2.0 out of 5.0 by They wanted to charge me for a room upgrade?? As a gold member, room upgrades are supposed to be complimentary (based on room availability) but not here. "For an extra $10 we can give you an upgraded room". Really? What is the point of being a Gold member if you have to pay for upgrades? It's now 10:23 pm and the parking lot has about 6 cars in it, so they can't say that they didn't have a room available. Will do my best to avoid this hotel in the future. May 9, 2014
Rated 5.0 out of 5.0 by Great family stay. This was our second time staying at this hotel as a treat for our kids to stay in hotel for a night. The kids really enjoyed it. They had lots of fun in the swimming pool and enjoyed going down for the continental breakfast. Lots of stuff to do in the area as well. From the gentleman that checked us in on our arrival to the care the breakfast attendent took we were very impressed with our experience. May 7, 2014
Rated 4.0 out of 5.0 by Quick stay - renovations coming Renovations happening at this slightly older HIEX. The room desired was N/A due to renovations. Got to our room, immediatly knew this room had been smoked in previously. Staff moved us to another room at once. Overall good night stay. The hotel is aged, but hopefuly the renovations will help. April 18, 2014
Rated 5.0 out of 5.0 by Quiet, comfortable room. Visiting Guelph to attend meetings near the University. Very quiet on the 3rd floor, especially with the number of cars parked in the lot indicating that most rooms must have been occupied. Comfortable and very clean room. April 14, 2014
Rated 4.0 out of 5.0 by Good place to stay Comfortable accommodation, clean rooms. Staff helpful, breakfast on par with similar hotels. Located in good area. WiFi worked well. Will return if in the area. April 12, 2014
Rated 4.0 out of 5.0 by Great place Newly renovated. Accommodating staff. Quiet room lots of good things here. Nice. Clean. Comfortable April 1, 2014
Rated 5.0 out of 5.0 by Another excellent stay Every three months or so over the past three years we drive down to Guelph to visit family. Each and every time except one we have stayed in this hotel. We have had excellent visits each time. I can not think of one thing I would change at all. We have never tried the pool, hot tub or the exercise room but everything else has been incredible. You might be able to save a few bucks on a cheaper room but you will never get a better room for less money. The icing on the cake is the service. If you have any issue all you have to do is ask Amir and he will make it go away. Highest recommendation! April 1, 2014
Rated 5.0 out of 5.0 by Friendly staff & great hotel I recommend this hotel to anyone. It is clean and comfortable and for visiting my customer in Fergus, it is on the right side of Guelph :-) Amir Khan on your front desk is a real asset to your hotel! March 28, 2014
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