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Rated 4.6 out of 5 by 437 reviewers.
Rated 5.0 out of 5.0 by Great Accommodations We stay at this particular hotel if we are in the general area. The hotel is very clean and the staff is very friendly and accommodating. It is in a great location for business or leisure travel. We would highly recommend this hotel to friends and family. June 26, 2016
Rated 5.0 out of 5.0 by Wonderful staff: beautiful property! The Hadley MA Holiday Inn Express is excellent! All the staff and crew, from the front desk personnel, to the breakfast room folks, the housekeeping team, the maintenance people -- all are wonderful, kind, professional and capable. We are fortunate to have found this HIE as soon as it opened and we've stayed at this property many times, and will continue to visit it often. This HIE is truly beautiful -- well designed, attractive, and extremely well maintained. Our guest room is always comfortable, quiet and restful. Our bathroom is always clean and very well provisioned. We think of this HIE as our second home; we feel welcomed and very comfortable here. June 26, 2016
Rated 5.0 out of 5.0 by great service great room /pool/ internet/grounds/ breakfast/service thank toy June 23, 2016
Rated 5.0 out of 5.0 by Boston Pete very nice hotel, good location and helpful and capable staff. We had a good stay. Originally needed 3 rooms for 6 of us on a motorcycle trip. Unfortunately had to cancel a room as only 4 or us made the trip, but the staff was helpful and pleasant and went out of their way to accommodate my request to cancel 1 of the rooms. Will certainly stay here again on next trip to the area. June 22, 2016
Rated 5.0 out of 5.0 by Convenient location This hotel was near another used on several previous visits to the area, but as most of its facilities were never used by us, I decided to try this Holiday Inn Express instead, having joined the IHG Rewards scheme this year. A fair bit cheaper, its room and breakfasting facility more than matched our needs. In particular, the hotel staff were friendly and courteous. The room standard was first class, and we will not hesitate to use this hotel next time we visit Western Mass! June 22, 2016
Rated 5.0 out of 5.0 by Clean I was pleased with the cleanliness and comfort of the room. My only complaint would be that the a/c wasn't working properly. I had the setting at 63 and it was still a bit warm in the room. However, I would definitely stay here again when visiting the area. June 20, 2016
Rated 5.0 out of 5.0 by I Really Enjoyed our stay here We stayed at this hotel as our son and friend had new student orientation at UMASS Amherst. The hotel is about 6 minutes from the college. There were 4 of us on the first night staying in a King room with a pullout couch and rollaway bed and there was ample room, then just my wife and I the second night. We had asked for the rollaway bed during our reservation and it was waiting in the room when we got there. The hotel was clean and bright, my room very comfortable, clean bathroom, plenty of towels, quiet hallways and in general just a great pleasant stay. The breakfast was plentiful in choices and the desk staff was great in directing my wife and I to good places for dinner on both nights. I have absolutely no complaints about my stay here and will stay again probably several times over the next 4 years while my son's in college June 17, 2016
Rated 5.0 out of 5.0 by Wonderful and relaxing stay Everything about this hotel met or exceeded my expectations. A warm and pleasant staff. Pristine grounds. Most of all a comfortable and well appointed room. June 16, 2016
  • 2016-06-30 T00:04:04.681-05:00
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