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Rated 4.6 out of 5 by 175 reviewers.
Rated 5.0 out of 5.0 by Comfortable room and excellent staff Enjoyed our stay with connecting rooms for our group. The rooms were very comfortable and clean. The staff were excellent and made our stay even more enjoyable. Thank you for a great time and visit to the area. November 6, 2014
Rated 5.0 out of 5.0 by Excellent Place to Stay in Hadley This is an excellent hotel in the Amherst-Hadley area. October 30, 2014
Rated 5.0 out of 5.0 by Great Room Our stay was great. The beds were comfortable and the room clean. Breakfast was good too. October 28, 2014
Rated 5.0 out of 5.0 by Bathroom Care The shower head needs attention in cleaning due to a more humid environment. October 26, 2014
Rated 4.0 out of 5.0 by very good service Overall very good. Only remark: the fitness room does not meet the expectations. October 24, 2014
Rated 2.0 out of 5.0 by Not terribly clean or commodious. The staff were pleasant, attentive, and respectful. The common areas were clean enough but the room, itself was not very clean. There was hair in the sheets and the bathroom sink was not cleaned after the first night. The room smelled stale and was in very strong need of a good airing - as was the bed linen. October 23, 2014
Rated 5.0 out of 5.0 by Great First Experience This was my first time renting a hotel room solo, but the experience was great. Clean and modern guest rooms, clean bathrooms, comfy bed (amazing pillows!). I did not get to use the pool or fitness facilities, but those areas were clean when I peeked in to look. Loved how there was a laundry facility on the floor. The location was slightly annoying to access - the hotel is on a busy strip with only a small "enter" sign at the beginning of the entrance. However, I couldn't hear any traffic from my second floor room. Overall, a great first time experience renting a hotel room by myself. If I'm ever in the area again, I'll consider this my first choice for accommodation. October 21, 2014
Rated 4.0 out of 5.0 by comfortable and well-maintained Everything seemed as if brand new. The room was spacious and quiet, the bed comfortable. Everything worked quickly on check-in and check-out. A little bit hard to find the entrance to the hotel from the highway the first time, but not a serious problem. October 21, 2014
Rated 5.0 out of 5.0 by Reliable and clean This Holiday Inn Express was exactly what I have come to expect --and why I consider HIE my "go-to" when on a road trip. Clean, well-kept rooms and common areas. Very convenient location to local colleges, restaurants and shopping. October 19, 2014
Rated 5.0 out of 5.0 by Nice, clean and comfortable visit The hotel is beautiful. Staff is very friendly and helpful. Nice pool area. The room was clean and comfortable. The mattress didn't hurt my back. The tv was a good size, lots of channels to choose from. Breakfast was very good, lots of choices! October 19, 2014
Rated 5.0 out of 5.0 by A Bit Pricey, but a good stay! Overall, our 1 night visit went well. The only issues we had were the sheets had an over powering smell of cholorine bleach. We both detected it throughout our sleep that night, but we slept on. In the morning upon leaving, we alerted the front staff about this, and they said they would get word to the manager as the bleach dispenser might have a malfunction. That did make us feel much better as we have staying at HIEx alot and have never encountered this. On a great note , the breakfast was outstanding with hot items hot~the bisquits, gravey, scrambled egg omelet, sausage and bacon~ and the cold items super cold! A good stay overall even though it was a bit Pricey for a 1 nights stay. October 15, 2014
Rated 5.0 out of 5.0 by Exceeded Expectations - Great Staff 5 out of 5 I studied the reviews before I made my final decision and I'm glad I did. Room was exceptionally clean, the pillows were real billows and not blocks of foam rubber, and the breakfast, which was billed as a continental was much, much more and were pleasantly surprised. It was great! Overall, I would highly recomend this Holiday Inn Express. Holiday Inn Express will be our first choice in the future October 15, 2014
Rated 5.0 out of 5.0 by Clean, Modern hotel in Amherst Near all the colleges in Amherst with easy access to main roads, this hotel was perfect for an overnight stay. The hotel is brand new and very clean. Room was nicely furnished and very comfortable. I was really impressed with the cleanliness and organization of the breakfast bar. October 14, 2014
Rated 5.0 out of 5.0 by Excellent choice when visiting UMass Wonderful and attentive staff, clean guest rooms, plenty of towels, convenient and generous complimentary breakfast. Definitely recommend staying here. October 14, 2014
Rated 5.0 out of 5.0 by Great stay for business Called pretty late on the same night I needed to stay. Service was fast and I had a room for two nights in no time. The room was comfortable and there was plenty of parking. Breakfast in the morning was great and checkout couldn't have been easier. October 13, 2014
Rated 5.0 out of 5.0 by well maintained hotel I love this hotel, the rooms are nice they seem to update all the time, breakfast is good and convenient the staff is pleasant October 10, 2014
Rated 5.0 out of 5.0 by Very good experience Very clean well located hotel with good choices for breakfast. I would definitely come back when in the area. October 9, 2014
Rated 5.0 out of 5.0 by amherst college visit Close to the college comfortable beds easy to find friendly staff October 9, 2014
Rated 4.0 out of 5.0 by comfortable, attractive hotel Good facilities-attractive garden-pleasant ambience October 8, 2014
Rated 5.0 out of 5.0 by Surprisingly nice Nicely set back from road, quiet, pleasant room, easy access from parking, convenient to road. October 8, 2014
Rated 5.0 out of 5.0 by great value Relatively new, very well kept. Nothing fancy but great value. Breakfast is simple but again great value. October 3, 2014
Rated 5.0 out of 5.0 by great location and helpful friendly staff The hotel is convenient to shopping and to UMASS. The staff is helpful and friendly. The room was clean, large and included a nice frig and microwave. October 1, 2014
Rated 5.0 out of 5.0 Excellent Holiday Inn Express; much better than others The Amherst-Hadley Holiday Inn Express is excellent -- its front desk staff; reservation folks at the hotel, the excellent front lounge and breakfast room -- and the friendliness and professionalism of all the staff. The guest room was large, comfortable, and quiet. Housekeeping was very good when they remembered to leave soap in the bathroom. By and large, this Holiday Inn Express is head and shoulders nicer and better than other Holiday Inn Express properties we have previously stayed at. October 1, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great pool Our stay Amherst-Hadley Holiday Inn Express was pleasant and comfortable. The location was excellent for visits to museums and universities for perfect for our visit to the area. I would definitely visit again and recommend to others. September 29, 2014
Rated 4.0 out of 5.0 by Very nice, new Holiday Inn Great hotel in the Amherst/Hadley/Northampton area. Very updated and new, nicer than I was expecting for a Holiday Inn. Fitness room was the only disappointment. September 29, 2014
Rated 4.0 out of 5.0 by Met/exceeded expectations Great room, breakfast, nothing that stood out as lacking. Access in and out off of busy road is a bit funky, but once I got the hang of it, it was OK. September 29, 2014
Rated 5.0 out of 5.0 by Great Place to Stay We had been on the road for a week. We are from Texas and had come from JFK to Northern Vermont to stay at a Wyndham resort. We were delighted how up to date and on top of it the Holiday Inn was. The grounds looked lovely. Fresh furniture and fresh plants. The staff was quick to greet us. When we requested a recommendation for dinner. It was perfect. The room was spacious and even had a chair September 27, 2014
Rated 4.0 out of 5.0 by recent stay Very nice hotel. Enjoyed our stay. Only criticism is the signage to get to the hotel is poor. September 24, 2014
Rated 5.0 out of 5.0 by Great Hotel! This hotel is one that we would definitely recommend to others. The staff was friendly and helpful. The rooms were clean (especially the bathroom) and comfortable. The breakfast items were very good. The access to the hotel was easy off of Route 9. September 24, 2014
Rated 3.0 out of 5.0 by Business and fun To start with the hotel is a little different to get to but after the first time its ok and the hotel has a really nice feel going in, kinda classy. I found Giovanni to be really nice at the front desk and he tried to help with the best rates. I was put out by the raise of rates for the weekend, very pricy and was only at about 30% occupancy. Everything else was good to great except the breakfast was terrible and the food quality- well it went in the can! just go out to a restaurant. So hope this helps you I just don't like it when a college town seems to take advantage of limited options and then cut corners to save minor costs September 23, 2014
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