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Rated 4.6 out of 5 by 244 reviewers.
Rated 3.0 out of 5.0 by Noisy room Hi, I stayed in a suite Rm #145. It was disturbing to hear the rear hallway exit door slam shut instead of opening and closing in a controlled manner. The door was in use until at least 12 midnight. I expect people to use the door but it could be set to close quietly. The refrigerator was noisy when the compressor turned on. The heat unit was also overly loud. There has to be a better way to heat the room. I recently stayed at the Holiday Inn in Wash. DC and the heat was not loud also the refrig was not noticeable at all. April 29, 2015
Rated 5.0 out of 5.0 by No problems at all Arrived early while staff was still spiffing up the reception area and I was genuinely impressed how they all seemed so proud of the hotel and indeed it was spotless and very nice. April 29, 2015
Rated 4.0 out of 5.0 by Nice stay Very clean and nice size rooms with kitchenette. I would recommend to anyone. April 29, 2015
Rated 4.0 out of 5.0 by Nice hotel We visited this hotel on our way to New York state. It is in a great location, near 5 colleges but we visited Northampton for the day. The hotel was very busy but quiet and we had a great sleeping experience. Clean rooms and polite staff. The breakfast was very nicely done. I would return to this hotel. Only downside of the trip was the inability to connect to Wifi, so I was unable to use to laptop. April 29, 2015
Rated 5.0 out of 5.0 by The staff was super kind and responsive to requests. I was happy to be staying at this inn. I felt safe, It was clean and had a brightness to it. The staff was super kind, always smiling. Offered maps for the different colleges, and had excellent restaurant recommendations. Morning breakfast- I did not care for the cheese in the eggs option. The food is brought in from somewhere else so I could not get eggs without cheese. There were no gluten free options either, many of us now have gluten allergies it would be nice it that was offered. April 27, 2015
Rated 5.0 out of 5.0 by Unexpected mini-vacation We had to stay overnight to take our daughter to a college tour. Unexpectedly, we were able to spend a morning relaxing, swimming, April 26, 2015
Rated 5.0 out of 5.0 by Great Service nice place to stay It was a very nice stay with a very attentive Staff.My daughter attends UMASS so I have stayed there before and will stay again April 20, 2015
Rated 5.0 out of 5.0 by Very pleasant stay! My family and I have been coming to the area for many years to visit family and we have tried a number of the hotels in the area and this one was by far the nicest and most comfortable of the ones we've tried. We will definitely stay here again. The room was a really nice size, clean and fresh smelling. The bathroom and room furnishings were nicely updated. The bed (and bedding) was quite comfortable. The windows open, so you can have fresh air instead of air-conditioning if you prefer. (I REALLY like that option.) There are sheer curtains as well as blackout curtains on the window, so you can let light in and still have privacy. The blackout curtains work very well, and the room was well darkened for sleeping. The hotel also seemed very quiet. I did not utilize the breakfast, so I cannot comment on that, however, I did like that it was in a separate room, which I think helped keep the hotel quiet in the morning. April 20, 2015
  • 2015-05-03T10:59:03.488-05:00
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