Rated 4.2 out of 5 by 148
Rated 4.0 out of 5.0 by K.Crain Holiday Inn Newark
Overall, I had a great experience. I was very comfortable during my stay and was pleased with the accommodations and staff. Stacia in housekeeping was great! She was extremely helpful and friendly each morning throughout my stay. Also, Matt and Ryan at the front desk were helpful and able to answer questions I had about the hotel and the area. However, the second day of my stay the wifi passcode switched, when I called the desk I was told by the woman who answered she didn't know what it was and would call me back. Several hours later I hadn't received a call back and called down to ask again. I was shocked when the associate that answered said it was the general manager I originally spoke with and she got busy. I understand as a hotel employee myself how busy hospitality can be but when telling a guest you will call them back it should be followed through. Other than that, it was a comfortable stay and I would definitely return in the future. It's a beautiful property with great amenities in a convenient location.
July 28, 2015
Rated 5.0 out of 5.0 by Captain Mike 727 Nice Rooms
overall the facility and rooms were all clean and well kept
July 21, 2015
Rated 5.0 out of 5.0 by Holiday Inn Express Liker Great experience
The Heath Holiday Inn Express had a wonderful, proactive and helpful staff, the room was clean and bright (in a good way), the breakfast was ideal, so overall my experience was excellent.
July 21, 2015
Rated 4.0 out of 5.0 by snake eater Almost a Five
I travel extensively for business and so my pet peeves are related to my situation. Generally the chairs provided at the desks in the rooms are very uncomfortable, if not broken and not functioning. Additionally the internet service is not constant or reliable. These two issues seem to be consistent across the state of Ohio regarding Holiday Inn Express.
July 19, 2015
Rated 5.0 out of 5.0 by Jolynn11 Relaxing
After 4 weeks of camping in the rain waiting to move in to our new home we decided that the final day of rain was enough! The Holiday Inn had a suite available for our family and it was the last one! It was huge and so relaxing for all of us and we took advantage of the pool that evening! Thank you for a great stay!!
July 15, 2015
Rated 5.0 out of 5.0 by John0331 Clean and friendly
Was exactly what you should expect from a Holiday Inn Express, I've stayed in other hotels in Heath and won't stay anywhere else except here.
July 6, 2015
Rated 5.0 out of 5.0 by HummingBird43 One of the best stays during our trip.
Staff was excellent. The work out room had the find of the year for us--the weighted exercise hoop! We purchased one when we got home.
July 5, 2015
Rated 2.0 out of 5.0 by Character Old, smelly hotel
Except for Candace, the front desk personnel were great, especially Ryan. As for the room, it was poorly lit and dismal looking. Our 2 rooms smelled so bad, I had to ask for room spray, which, I might add, I had to keep spraying in our room and our daughters.
July 1, 2015