Rated 3.9 out of 5 by 95
Rated 5.0 out of 5.0 by businesstravel11 Friendly staff, comfortable bed, great location
It was a pleasure staying here. I will stay again upon future visits.
July 27, 2014
Rated 5.0 out of 5.0 by jfowl Great front desk staff
Called the hotel while en-route, customer service was beyond reproach.
Was met with a smile at check-in.
July 23, 2014
Rated 5.0 out of 5.0 by LK92 Great Hotel!
The beds are a bit small (doubles, not queens), but other than that, our stay was excellent. The staff is wonderful and the hotel is very comfortable and clean.
July 21, 2014
Rated 5.0 out of 5.0 by kermit83 Very nice hotel and excellent location for me
I stay in this same hotel almost every year when I attend my family reunion in Richlands. It's staff has never let me down.
I fly to Jacksonville from Atlanta now, but was accustomed to driving the 8 hrs. there when I was younger. That entailed stopping halfway there and staying in another Holiday Inn Express near Columbia, SC. I always got excellent service there, also.
July 19, 2014
Rated 1.0 out of 5.0 by Worktraveler14 Disgusting
Hairs and dirt in BOTH beds, brown sports on toilet seat cover, food particles on desk area, carpet so damp an dirty left marks on bathroom floor. Asked to be put in a different room only mildly better, but definitely not CLEAN. Then when I picked up bill from under the door a bug crawled out from it. Please do not write that the dampness was from the "southern summer weather" as I have seen in other recent responses... I stay in holiday inns throughout the south each week with worse humidity and never experienced this. I had stayed at this particular hotel before and it was not like this.
Horrible, disgusting, will never stay here again
July 19, 2014
Rated 5.0 out of 5.0 by base ball jimmy
very good stay staff nery polite and helpful. we had a very good stay
July 18, 2014
Rated 2.0 out of 5.0 by Retired20122 Overpriced Room
A very basic room but way overpriced compared to other hotels
July 17, 2014
Rated 1.0 out of 5.0 by jasksonville complaints uncomfortable bed, shower not clean, had a very unpleasant checking in being told my room was occupied
Uncomfortable bed, dirty shower, when we check in was told that my room was occupied, then front desk tossed 2 keys at us and told us the room number. I then needed to to get the WiFi and was not told correctly on how, without the correct WiFi password, and front said you were given it when we check in! NOT!!!!!!!
July 16, 2014