Rated 4.1 out of 5 by 297
Rated 4.0 out of 5.0 by pajetracer1 Jacksonville HIX
Excellent hotel and location. Internet poor in outer ends of the hall
May 14, 2016
Rated 5.0 out of 5.0 by whoknew74 Superior on every level
I can't say enough about how great I think this hotel is. It surpassed my expectations of every level, from the quality of the accommodations, to the wonderful hotel staff, to the breakfast, to the convenient location.
My only regret is that I wish I could have spent more time there. I will definitely plan to stay there again when I return to Jacksonville, N.C. I will even ask for the same room.
May 12, 2016
Rated 2.0 out of 5.0 by TheDavid Worst IHG Property I've Staying in To Date
Don't worry about wasting your time online since the Internet at this property is worse than the intermittent satellite Internet I've used in rural areas of the Philippines. It is completely useless.
Consider the time saved when you don't have to work out because the gym (provided at the nearby Candlewood Suites) is 90% non-functional.
Get creative in the bathroom to manage with a broken tub stopper, without towel hooks, with extra holes in the wall, with some truly awful toilet paper that shreds lengthwise, and with a deceptive "water saving flush" function sticker for a feature that's not actually installed in the toilet.
If you're taller than 5'8", you get a free leg workout every day courtesy of a comically low shower head.
You get a free wakeup scream every morning thanks to a continuous high-pitched whine whenever the shower is running.
Like most hotels, you'll want to bring an outlet splitter for your bedside since there are none available.
May 10, 2016
Rated 2.0 out of 5.0 by gbbusmc Room maintenance
The staff was very helpful and friendly. However, had to body block the door to gain access on each occasion to get into the room. The latch must have been getting caught on the door frame. The paint was peeling off the wall in the shower. The tub drained very slowly causing me to stand in about 3 inches of water during my shower.
May 9, 2016
Rated 5.0 out of 5.0 by p-dub 66-68 very frilendly
all the staff was helpful it was comfortable and quite
May 4, 2016
Rated 5.0 out of 5.0 by Animalhouseinca Great Hotel!
This hotel was perfect for our trip to Jacksonville. The staff there really go out of their way to make your stay great.
April 30, 2016
Rated 5.0 out of 5.0 by Ruthiegirl64 Nice get-a-away with great service!
Stay was great! Close to shopping and restaurants. Close to everything in Jacksonville. Enjoyed the rooms and their employees were nice.
April 30, 2016
Rated 5.0 out of 5.0 by sgusler Great stay
Great stay and place
staff was awesome and friendly
April 28, 2016