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Rated 4.0 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 by Great Friendly Serive Friendly staff, ease of checkin/checkout. Very clean and prompt maid service. Food was ready and waiting. April 26, 2015
Rated 1.0 out of 5.0 by Not up to Holiday Inn Standards Upon check in I was greeted by a very rude desk person. After finally getting checked in we made our way to our 3rd floor room. The room was filthy, the curtains had crusty stains on them. The bathroom had mold on the ceiling and the plaster was broken in places. The overall quality was not that of a Holiday Inn Express. Upon check out the girl who took care had no clue how to do a cash payment, couldn't count back change and obviously lacked both experience and training. If it hadn't been almost midnight we would have stayed elsewhere. The only good thing I can say was I did get a hot shower. I wouldn't recommend this hotel to anyone. My advice there are better hotels that are cheaper in the area. April 24, 2015
Rated 2.0 out of 5.0 by Avoid this hotel This hotel does not, in my opinion, meet the standards that IHG usually sets. The room I stayed in, 108, needs remodeling or at the very least, a very deep, deep cleaning. The bathtub is grimy and is peeling and needs replacing. The room is dark and has "Las Vegas" carpeting. Not up to scratch I would say! April 20, 2015
Rated 1.0 out of 5.0 by Motel not Hotel experience (truckers lodge) This property is deceiving- surface cosmetics seem to be pleasing but once you get into the rooms there is a lot that isn't pleasant. The hotels environment is moist and muggy. In my one nights stay I had four rooms, the first upon check-in hadn't been cleaned yet by housekeeping. Room two air conditioner was broken (old outdated appliances, office chair air rest broken and leather torn from arms) a phone in the room but the phone didn't work. I had to call from my cell to the front desk to get assistance. Room three, roach infested (same with desk chair-broken). Room for this was the show room was much nicer but I wasn't able to get the facet to turn own it seem that it hadn't been used in years. After a night with no sleep I wasn't able to take a shower the next day. In three of the rooms the bathroom tubes appeared to be dirty but surely they were cleaned years of rings around the tub is clearly visible. Hotel has had updates but tubes hasn't been touched. Customer service staff were AMAZING people, extremely helpful and went far beyond the call of duty to accommodate every issue that was presented during my stay. A large percentage of the guest at this location were truckers- not a slam against truckers. I think this is the reason the up keep is as it is for this reason. The business center is located in the hotel lobby it's not private or separated for the use of handling business It isn't a business /family friendly environment. I travel for work and stay at HIE in the last 10 days and this by far was the worst. April 19, 2015
Rated 3.0 out of 5.0 by Nice, but needs updated Great staff, but Hotel needs updating. Very comfy mattress. April 9, 2015
Rated 5.0 out of 5.0 by A good night's rest in a very busy area Lots of room for parking and quick attentiveness upon your arrival to the front desk. A night's rest is easily achieved here. If the breakfast choices aren't to your satisfaction,Golden Corral is across the parking lot. April 8, 2015
Rated 2.0 out of 5.0 by Jacksonville NC review This locatin showing signs of overuse and lack of proper cleaning. Stains on bedding and walls, mold in bathroom, chipped/rusty tub April 8, 2015
Rated 5.0 out of 5.0 by A great place to stay We were pleased with this hotel and it was the staff that made the difference. So much can be said of the positive impact of positive staff. April 7, 2015
  • 2015-05-02T11:53:23.067-05:00
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