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Rated 3.9 out of 5 by 130 reviewers.
Rated 2.0 out of 5.0 by friendly staff the staff is very friendly and breakfast has quite a variety. The room is old and beds are horribly hard and too small to sleep two people comfortably. Two outlets didn't work, light in the hall was flickering, and the internet was terrible. Slow and difficult to connect. We are just used to Holiday Inn being a better quality. Price is high for what the room is in comparison to others in the same area. October 20, 2014
Rated 5.0 out of 5.0 by Comfortable and CLEAN I've stayed in a lot of hotels, this hotel is by far the best. Very clean and quite, the staff are top notch. Very PLEASED.... Great hotel!! October 20, 2014
Rated 4.0 out of 5.0 by Very good Usual accommodations. Rated good rather than excellent just because of feel. Nothing specific. October 16, 2014
Rated 2.0 out of 5.0 by Sorry, but I think they have given up!! This is the third time I stayed in this hotel since June 2014. Each time my experience has changed for the worse. This time the bathroom was horrendous. The sheet rock was crumbling, the paint was peeling from the walls, the drains were slow and backed up, the light bulbs needed replacing and ignored by the maid staff and the shower curtain dirty. The bed linens seemed to be stained whether permanently or just unwashed. Didn't want to complain because we changed rooms after checking in because of a strong odor which was explained as new carpet smell. If it wasn't for "Momma" serving breakfast I think we would have checked out early. Its a shame and we were disappointed. October 15, 2014
Rated 5.0 out of 5.0 by Great service Great hotel and fabulous staff. Loved my stay!!!!! October 13, 2014
Rated 1.0 out of 5.0 by Bugs Roach's running around in the morning when lights turned on. Not going back. October 13, 2014
Rated 4.0 out of 5.0 by Jacksonville, NC Typical Holiday Inn Express, decent room, A/C worked well, room and bath were clean. I was on ground floor and outside noise during the night was loud late into the night. October 12, 2014
Rated 4.0 out of 5.0 by DON'T USE THE IRON! Great experience until I tried to iron my shirt for the next day. On the second highest setting on the clothes iron, the moment it touched my shirt it burned the collar. I was only in town for the night and this was the only shirt to wear for the next day. This shirt has been ironed many times before, even on the highest of settings. I thought that their was a peculiar smell when I was ironing my all cotton Life Khakis, but figured it was because it had not been used in a while, so glad those weren't ruined, I would have had nothing to wear to my son's MCT graduation the next day. So a close-to-closing-time run to Kohl's to replace my $45 shirt. When I mentioned the problem to the front desk the response was, "I guess I will tell housekeeping about that". Really, the stay got real expensive when I had to shell out for a new shirt, with no concern from the staff. October 12, 2014
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