Rated 4.0 out of 5 by 241
Rated 5.0 out of 5.0 by denn23456 Great Stay
The Rooms were neat and very comfortable. The Staff was courteous and helpful.
September 29, 2015
Rated 3.0 out of 5.0 by DD5125 Great Staff
Great staff, rooms are a bit tired and air conditioning in my room had foul musty/moldy smell.
September 28, 2015
Rated 1.0 out of 5.0 by Likely10 Fire Alarm Disaster
Based on my experience, I would not recommend this hotel. To keep it brief I found out the following morning that a guest had set the alarm off at 1:50AM as a prank.
Unfortunately there are people in this world who are like this and the hotel cannot control their actions. What frightened me was that there appeared to be no procedure for handling guests during an emergency. Know one from the hotel took charge, communicated any information whatsoever to any of us!
We stood outside for over 25 minutes without one single word about the situation, what we should do next? Anything? The fire department did go floor to floor and confirmed there was no actual fire. I am assuming this because I watched them. Knowone ever said it was safe to go back to our rooms. I finally went back to my room once they figured out how to shut off the alarm.
Never got an apology, never was told anything. Had there been an actual fire, I cant say what would have happened. I do not intend to find out.
I did hear that the person who did this was part of a group that stays there frequently and that there are always problems with this group of guests. I cant for the life of me understand why they would allow them to come back.
September 27, 2015
Rated 5.0 out of 5.0 by Sterbie Overall good.
Good talking to the people up front and good cookies and sweet tea.
September 24, 2015
Rated 3.0 out of 5.0 by tamshon Excellent Sleep
Other than the rust and dampness in the room it was good. The bed was super comfortable
September 20, 2015
Rated 5.0 out of 5.0 by serviceforeman great service
Comfortable bed and great service. very helpful staff throughout the booking process and stay, continuing through check out
September 10, 2015
Rated 4.0 out of 5.0 by Baking Auntie Visiting relatives
We arrived at the hotel and were greeted promptly and the staff were friendly. Our room was clean and the beds/room were as reserved.
Bath had standard shampoo, conditioner and lotion. There was a small refrigerator that had a complimentary bottle of cold water waiting for us. The air conditioning was on and the room was comfortable. At night the pool was small but clean and secure for small children. The front desk staff were friendly and always smiled and greeted us.
Location was perfect for our needs and there were plenty restaurants close as well as shopping. We were only in the room to bathe and sleep so it was a nice room and the bedding, linens and light (or lack of for sleeping) was very good, Those in my party fell asleep quickly and commented about the comfort of the mattress and pillows,
There were some spots on the walls and ceiling but I could not identify what they were and there was a spill on the wall in the bathroom above the trash can when we arrived. (I tried to clean it but not sure if it came off...looked like a stain that didn't want to budge,)
Overall a nice room that was adequately clean because my concerns were the beds and bathroom... which had no problems. Grounds okay as well.
September 9, 2015
Rated 5.0 out of 5.0 by gunnyp1 outstanding stay very quiet
the holiday inn express is the most customer pleasing in the area
August 26, 2015