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Rated 4.1 out of 5 by 314 reviewers.
Rated 5.0 out of 5.0 热情的服务 check-in 时前台非常热情介绍酒店环境,机场交通. 给IHG会员提供水和巧克力礼品, 早上check-out 很早,早餐时间还没有开始,他们已经准备了早餐袋. 机场bus也是准时发车,这个酒店是赶早班飞机的好选择. August 28, 2014
Rated 4.0 out of 5.0 by Helpful front desk overall it is a good hotel...... prices little bed high comparing to other hotels in the area. front desk staff was wonderful and very cooperative and helpful. August 27, 2014
Rated 3.0 out of 5.0 by Front desk service Ladies at the front desk very friendly and helpful. All were knowledgeable and professionally. The maid service I found congested the hallway, still came to clean room even after the do not disturb sign was hung on the door. The shuttle service was comfortable, and the drivers helpful. August 26, 2014
Rated 4.0 out of 5.0 by friendly staff nice help full staff good location near JFK courtesy bus easy to use for JFK August 24, 2014
Rated 1.0 out of 5.0 by avoid unless on a budget regardless of status points: noisy a/c inside room had to be unplugged to sleep... no breakfast for early connections... no bar for late arrivals... no in-house dining... suggested delivery takes *hours* August 22, 2014
Rated 4.0 out of 5.0 by Clean hotel, friendly staff, but a little loud I recently stayed at the Holiday Inn Express in Jamaica, NY. I've stayed at this hotel before but this time there was a lot of nose from the hallway. People were holding conversations at a quarter to 6 am and were very loud. There was more nose coming from inside the hotel than outside. Other than that, the hotel was clean, the staff was very friendly and helpful. I would recommend this hotel because of it's close proximity to the airport and it's right off of the South Conduit Expressway. I would stay here again, but would request to be at the end of the hallway to eliminate some of the nose coming from the hallway. August 20, 2014
Rated 4.0 out of 5.0 by good room, great staff The room and location were ok, but the staff was very kind, attentive and called to see how everything was which was a first. August 18, 2014
Rated 5.0 out of 5.0 by Exceptional Staff The staff at the New York JFK area was excellent. They were so courteous and helpful. We are not very experienced travelers and my daughter was leaving the states to live abroad for school. Naturally, we were excited but nervous! The staff helped us to weigh our luggage and looked up the specific guidelines for the airline. They walked us through everything--shuttle service, what to expect at the airport, etc. They even made sure we had something to eat at four thirty AM! The rooms and premises were clean. The staff's friendliness eased our nerves and made my daughter's tearful goodbyes a little easier. August 15, 2014
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