Rated 5.0 out of 5.0 by Norman44 A very pleasant stay!
We arrived at Holiday Inn, Knowesly, prior to a wedding at 'the big hall'. The staff were friendly, and courteous. Rooms, and restaurant, were clean, modern, and ideal for our family- occasion. All this was rounded off, with a hearty breakfast. Thanx!
April 25, 2013
Rated 4.0 out of 5.0 by Shudz Grand National Week End
All staff were very friendly and very accomodating.
in addition a free mini bus the the race course was suppled.
Apart from the locaction which is well out of town it was one of the holidy Inn's i have stayed at.
April 19, 2013
Rated 5.0 out of 5.0 by Sportbilly Good place to stay
Although the location looks a bit industrial, it is a very handy for motorways in and out of Liverpool from London. i was working at Aintree so perfect for me .The hotel Is nice, modern, clean, relaxed and friendly staff, what else do you need.
April 11, 2013
Rated 3.0 out of 5.0 by Gina1234 Stay
We have stayed at the property over 20 times now but sadly this time was not so great.
We had a group of boys banging, kicking doors in and shouting in the early hours of the morning it was ridiculous.
I would suggest that as there are 3 floors in the property you prioritise floors to suit your clients.
Then at 7am the fire alarm went off no one called to tell us what was going in so everything was a panick, we went door stairs and no one seemed to bother that the alarm was going off.
The breakfast was also cold and there was not much of a variety this time around.
Iam a travel agent and I feel that I need to right this review
April 5, 2013
Rated 4.0 out of 5.0 by HLLEEJR Great Staff, Good Service and no Parking Space
Good comfortable rooms, but problem with finding a parking space because of speeding awareness classes, far too many people at one time. Class size need to be smaller.
March 5, 2013
Rated 1.0 out of 5.0 by Verydisappointedcustomer A very poor hotel experience.
As someone who rarely gets to stay in hotels I was looking forward to a stress-free comfortable evening, having left Oxford at 5am to drive up to Aintree for a conference. In December (i.e. more than two months in advance) I had booked a twin, non-smoking bedroom to share with my daughter. When we arrived, after a very long day we were given a double, smoking room which reeked of stale tobacco. In fact the whole corridor reeked. Two sets of friends who were also at the conference had exactly the same experience. Whilst the duty manager did make up the sofa bed for me so that my daughter and I did not have to share the double, (she is seventeen so it would hardly have been comfortable), the sofa bed was so impregnated with the smell of cigarettes that I could taste it in my mouth whenever I woke during the night. When we got home we had to wash everything that we had had with us as the smell was so bad. The management were fairly ineffectual, in that, they recognised that they had given our pre-booked rooms to other people who had arrived before us but just shrugged their shoulders as though there was nothing they could do. Needless to say, none of us will ever stay at a Holiday Inn Express again.
March 3, 2013
Rated 1.0 out of 5.0 by Disgruntled134456 Awful
Pre Booked non smoking room, allocated a smoking room, tough luck as full. Room was smelly and freezing cold.
Breakfast was disgusting, cold over cooked food (powdered egg), no space to move in when getting breakfast.
Hotel are more interested in the naughty drivers classes which are clearly a money spinner.
No where to park during above courses.
Staff were lovely and helpful.
Will never use again.
February 26, 2013
Rated 4.0 out of 5.0 by betty49 Noise
The hotel was very comfortable, however there was a lot of noise in the corridors until the early hours of the night and again in the early morning. People were also heard talking outside at the back of the hotel and it appered to be noisy as sound carries at night.Breakfast had a limited choice. it would be usefull to put on the website of the hotel that takeaway food can be ordered delivered and purchased at the hotel.
February 24, 2013