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Rated 4.0 out of 5 by 127 reviewers.
Rated 5.0 out of 5.0 by comfortable Good location, friendly staff, good parking, comfortable room, No noise and clean. will go again. January 16, 2015
Rated 3.0 out of 5.0 by unimpressed I felt like this hotel offered the minimum that it could for the cost. Breakfast was very limited with just sausage egg and beans on the hot breakfast, with toast and cereals. There was no coffee machine, but a supply of hot water and coffee etc in little packages.We had to wait for cutlery as the tray had not been refilled.A very loud wide screen T.V.hung over the breakfast area with football blaring out over our heads. By late morning there was still evidence of the night before, beer glasses in the corridor and in the parking areas and ashtrays un-emptied at the entrance. the room was freezing on arrival so we were not comfortable while undressing and showering, we put the heating on for our return from our evening out. January 6, 2015
Rated 4.0 out of 5.0 by Very welcoming The staff are very welcoming at knowlsely , the hotel is very comfortable and clean , the breakfast is not the best but ok . Excellent value foe money December 29, 2014
Rated 5.0 out of 5.0 by 性价比很高的一家HIX 临时要去利物浦办事,需要逗留一个晚上,通过APP挑选了这家酒店,无论从硬件还是服务都是一个非常好的选择,感觉很好。 December 28, 2014
Rated 5.0 out of 5.0 by Knowsley M57 Holiday Inn Express Easy to find from the motorway, this hotel has a good quality breakfast and comfortable rooms. December 19, 2014
Rated 3.0 out of 5.0 by Cold / Lack of atmosphere Check in went reasonably okay, friendly staff, but the young lady couldn't add/marry up IHG card to the booking, she had to ask her relief. Breakfast was good, however the evening meal choices, for a HIE, were poor, choice being a burger or a microwave meal. There was an option for a takeaway be it Chinese or Indian, not very good choices if staying a few days. The bar area was very cold (the Penguins had their coats on!!#, I asked for the AC to be turned off, as it was blowing out of the ceiling vents, I was told it was off, so I asked for the heating to be turned up, 'it already was'. Fortunately, over the road was another hotel, which had my evening time custom as the bar had an atmosphere #and warm#, also a good restaurant. Certainly this HIE was the worst bar/evening restaurant I have experienced. December 15, 2014
Rated 5.0 out of 5.0 by Excellent Service We have always and still are very impressed with the service of the staff at the Holiday Inn Express, Knowsley. Over the years the Hotel rooms have started to look well worn. The rooms are in need of refurbishment. December 7, 2014
Rated 3.0 out of 5.0 by Typical HiEx Experience HI Express Knowsley offers and gives exactly what you expect, an efficient, clean and modern hotel that provides functional hospitality and comfort. Smokers outside the front entrance are somewhat off putting and the odour gets into reception. December 2, 2014
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