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Rated 4.6 out of 5 by 321 reviewers.
Rated 5.0 out of 5.0 by Good Service Great staff and excellent service! The fitness center was neat and clean with new equipment. The pool was well maintained and at the right temp. September 2, 2015
Rated 2.0 out of 5.0 by Smelly room, difficult to use toilet The room smelled, the toilet seat moved so much it was hard to use, the internet did not work the second day, the beds are uncomfortable, very expensive room rate, no fridge? September 1, 2015
Rated 5.0 out of 5.0 by Comfortable bed, Quiet, friendly staff Was a pleasurable experience all the way around, from check in to check out. Very glad we chose them, enjoyed the stay and will use them in the future, and have already recommended them to our friends and family. August 31, 2015
Rated 5.0 out of 5.0 by Best stay ever The shuttle was there when we got in and they greeted us and took us to the hotel. The hotel was beautiful, people were very friendly, even telling us what time the hot cookies would be available. The entire facility was clean and updated. Our room was beautiful, a king room with a spa. Everybody working at the hotel greeted us with a smile and treated us like royalty. We really enjoyed the stay and would surely go back there if we get the opportunity! August 31, 2015
Rated 4.0 out of 5.0 by Nice location, nice property. We enjoyed our stay during our wonderful vacation to Ludington and Lake Michigan. This is a very nice property. It was pricey- but to be expected this time of year. The young man (I apologize for not remembering his name) working the front desk at check in was exceptional. He could not have been more enthusiastic, kind, accommodating or helpful. Just exceptional! I see great things for him. If I can make one suggestion it would be to the breakfast staff- they seemed almost obsessed with how quickly they could remove the food from the food line once 9:30 arrived. Most of us on vacation aren't watching the clock. How sad it was to want a cinnamon roll and turn around to find they were gone. I saw a few other disappointed faces, too. Maybe a "last call" to alert the guests? August 28, 2015
Rated 3.0 out of 5.0 by Ludington Road Trip My husband and I took a little road trip to Ludington with our lab pup. We picked the Holiday Inn Express because it was pet friendly. It was nicely located to downtown Ludington and restaurants. I didn't care for the vanity outside of the bathroom to get ready in the morning and the room had a musty smell to it. Otherwise, it served its purpose for us on our road trip. August 24, 2015
Rated 4.0 out of 5.0 by Please clean the filter / vents in the room heating & AC units Love the hotel and staff. Only complaint / suggestion is the heating & AC units. If you look through the vents you see some nasty stuff. Can't be healthy. Please clean all the HVAC filters and vents. August 23, 2015
Rated 5.0 out of 5.0 by overnight just needed a hotel for the night and used my points at this location, very happy with the stay August 18, 2015
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