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Rated 4.3 out of 5 by 120 reviewers.
Rated 5.0 out of 5.0 by Great Hotel Great Location We stayed here for 4 days and found it wonderful. The staff was friendly and even helped us jump our car when we left the lights on. The location is great and the area beautiful. Our room was hugh and very clean. There are a lot of thing to do in the area . . .Can't wait to go back. February 10, 2013
Rated 4.0 out of 5.0 by Very friendly staff A nice hotel, with very helpful and friendly staff. Spent a couple of nights with my wife and 2 daughters for a quick visit to the keys. Only drawback, the floor construction seemed a bit thin, and my kids jump around a lot, and they disturbed the guests under us. February 9, 2013
Rated 4.0 out of 5.0 by Great place if you are not going to Key West Terrific restaurant across the street, Great breakfast at the hotel and rooms were terrific. Great night sleep. February 8, 2013
Rated 3.0 out of 5.0 by towels our stay was pleasant...the price and place of your property was excellent. However, we weren't happy that when our towels were replaced we got only two towels and NO Bath mat. It seemed a poor level of attention to detail. February 5, 2013
Rated 4.0 out of 5.0 by Great staff Second time we've stayed here. Good choice for the cost. February 5, 2013
Rated 4.0 out of 5.0 by Nice and comfortable stay The Hotel is new and offers beautiful rooms. It is well located and a good basis for trips to the John Pennekamp State Park at Key Largo or for trips to Key West. February 1, 2013
Rated 4.0 out of 5.0 by Spacey Everything was very good, except for the fact the building's axis is very long and and has limited outside access, thus making it a long walk from the parking lot to the elevator and your room. Also, the restaurant was closed for renovation until - ? January 29, 2013
Rated 5.0 out of 5.0 by This is nice hotel, very comfortable and great service We arrived from Key West on our way back to Fort Lauderdale. Lovely hotel, great room - prioity check in. We left for a great dinner at the Sunset Grill to watch the spectacular sunset from the outdoor restaurant, where diners are free to use the pool facilities. After a great nights sleep at the Holiday Inn Express, we checked out and headed off for our flights. The Keys are beautiful - go there today! January 27, 2013
Rated 5.0 out of 5.0 by Attractive hotel in a great location Clean room, comfortable beds, and good breakfast. Really appreciated having those vanilla creamers for our coffee at breakfast! January 27, 2013
Rated 5.0 out of 5.0 by comfortable accommodations. employees wonderful all employees and room were wonderful. this is the best holiday inn, i've stayed at. January 27, 2013
Rated 5.0 out of 5.0 by Stayed twice on the same trip Clean, comfortable, nice, with welcoming staff. We stayed twice on the same trip (once heading toward Key West, and once on the return trip. The pool was nice, the property very clean - seemed new (maybe it is). I would stay again. January 20, 2013
Rated 5.0 out of 5.0 by Very nice This is in a great location, easy access to everywhere. Will definitely stay there again and recommend as well. January 19, 2013
Rated 5.0 out of 5.0 by very nice hotel and sevice thanks so much for your excellent treatment and service of us during this stay, what a nice hotel, seems new. January 15, 2013
Rated 5.0 out of 5.0 by Excellent Stay We just want to thank everyone of the staff at this Holiday Inn. Everyone helped make our stay wonderful, everyone had smiles and tried to engage you and make sure your stay was comfortable. We will be back to enjoy this hotel again. January 14, 2013
Rated 5.0 out of 5.0 by Stay here We stayed for Ragnar but would stay again since place was nice and staff (Amber) did such an excellent job accommodating guests! January 14, 2013
Rated 4.0 out of 5.0 by Great Service We had a nice time while staying at the Holiday Inn Express in Marathon. However the chaos at the breakfast bar in the morning was extremely stressful. I would have liked to see the use of a controlled line. Maybe using the ropes which are often used to control long lines and or crowds at various places such as sporting events, and can easily be taken up or taken down. Also I could not believe there wasn't a mini fridge and Microwave within the room as many persons traveling in this area are from out of state and or country and would need such items during their stay. I had to refill our cooler with ice constantly for our (2) day stay. Outside of those issues our stay was pleasant and the hotel was clean. Also had a very nice pool and waterfront area. But the restaurant/bar behind the hotel was "temporarily closed". January 11, 2013
Rated 5.0 out of 5.0 by Great Staff in Marathon FL We were part of the Ragnar Relay race going on last weekend 1/6/13 and getting to the Holiday Inn express exhausted at 2:00 a.m. to a wonderful front desk staff made it all so much better!! Thank you Holiday Inn front desk staff!! More properties should have people like you to welcome guests. January 10, 2013
Rated 1.0 out of 5.0 by Don't stay at here!! There was a foul smell to the room. The first night we had very busy children above us, we asked to be moved, they said there were no rooms available, The second night we not only had very active children above us but, beside us also. Didn't sleep for 2 days. We asked for extra coffee, the person that answered the phone said they would get some right up, we never got it. When the room was cleaned, we were more the happy to help conserve energy and water but, the towels we did want replaced never were. Very poor temperature control. Very loud air conditioner. Very sad, Holiday Inn Express has a great reputation.. Sadly, this isn't one of them. January 6, 2013
Rated 5.0 out of 5.0 by A welcoming experience This hotel is in a great location close to excellent restaurants and an additional surprise of a canal walk alongside the pool. The staff was so friendly and accommodating and the coffee pot was always on. January 5, 2013
Rated 5.0 out of 5.0 by Great stay in the Keys After I identified myself as a Priority Club member, I received excellent customer service at the front desk. Our room was very clean and the room service was friendly. The hotel had good breakfast variety. Service in the breakfast bar could be improved. We made a simple special request but the employee refused even though she was not busy and there were only a few guests at the time. Overall, I strongly recommend this property. January 5, 2013
Rated 3.0 out of 5.0 by too noisy staff was good. very clean. BUT a fairly new building should not have paper thin walls. Not good when either side of you walls allows normal conversation to intrude into your room. ADD another layer of drywall or insulating material January 4, 2013
Rated 5.0 out of 5.0 by Very nice We visited your area and went over to key West for fun beautiful day. I would recommend this Hotel to anyone. Clean, friendly & such a nice breakfast. Room was awesome and beds were fit for a King/Queen. If ever back that way we WILL stay again. January 3, 2013
Rated 2.0 out of 5.0 by Nothing to offer Visited during late December 2012. Here is a small list of issues (I stay in hotels 100 nights a year): - Very expensive (over $300/night) - Pool area gets miminal sun - Ice cold breakfast omelets - Worn out room and pool towels - Property restaurant and bar were not open Not very happy or impressed. Bill W. January 3, 2013
Rated 1.0 out of 5.0 by Location, people and restful!! Location is just into Marathon - wonderful. Dinner restaurant right across the street is wonderful also. People are very helpful and friendly. We were able to rest and relax before we headed south to enjoy the rest of our holiday. January 2, 2013
Rated 1.0 out of 5.0 by Worst hotel experience ever This was the worst experience in any hotel ever. The room was noisy ( running kids above and in halls and banging doors from 5am to 12pm! Complained but nothing was done.Food on buffet was horrible.The room was way overpriced and we will never stay there again. January 2, 2013
Rated 5.0 out of 5.0 by A great Experience The hotel was clean and our room was very comfortable, the bed was excellent. The staff was very friendly. We also had a nice view of the bay to look at when we were in the room. January 2, 2013
Rated 2.0 out of 5.0 by poor customer service the front desk staff at this hotel are terrible, they have absolutely no understanding of customer service. i have stayed at this hotel twice in the last 3 months but cannot promise i would come back. I had problems with the AC in the room as soon as i opened the door requireing me to hang around for almost an hour while they replaced the unit. the next day there was a very foul smell in the hallway, i mean realy foul the cleaning staff were dumping gallons of fabreeze to knock the smell back. there are other hotels in the area and i will be checking them out as i really did not like the way i was treated on this visit. December 26, 2012
Rated 5.0 out of 5.0 by Thanksgiving weekend We stayed at the Holiday Inn Express over Thanksgiving weekend and had a very enjoyable time. The rooms were always clean and the beds were very comfortable. Breakfast was pretty amazing considering all the choices they had. I would stay at this hotel again next year. December 25, 2012
Rated 5.0 out of 5.0 by AFFORDABLE LUXURY From the moment we made a phone call to check for rooms until the moment we checked out we were catered to like we belonged to the Donald Trump family. The front desk was helpful, friendly, courteous and could not do enough to make us feel welcome, to the point of offering a cold beverage (gratis)! The room was large, clean, and the beds were super confortable. I want to LIVE here, it is better than my home! The next morning, the breakfast buffet had cheese omelets, pastries, sausage and the best coffee I have ever had (including Starbucks). Honestly I was not expecting much for the price we paid, but I felt that we could not have had a better experience at twice the price! Thanks for changing my mind about Holiday Inn! December 18, 2012
Rated 3.0 out of 5.0 by paper thin walls so bring your music to drown out neighbor I had a snorer that i rated as a 20 car freight train. If i didnt have my iPad with music to play continuously, i would not have slept. The walls were so thin! Everything else was great. December 17, 2012
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