Rated 4.1 out of 5 by 158
Rated 5.0 out of 5.0 by UnPi Good place to stay
This is a good place to stay when visiting McAllen, you can relax after a shoping day.
July 10, 2014
Rated 3.0 out of 5.0 realidad
opte por este hotel por su facilidad y cercania a el area de tiendas de mc allen pero es un hotel viejo su mobiliario y distribucion es viejo por el costo de esta habitacion he hestado en hoteles que sobrepasan las comodidades aun de la misma cadena revisen su precio/comodidad
July 9, 2014
Rated 4.0 out of 5.0 by Math21 Buen servicio, en general
En terminos generales, es un buen hotel cerca de la Plaza Mall. En la habitacion, el colchon un poco duro para mi gusto al igual que las almohadas. Se escuchaba las platicas de los huespedes de las habitaciones cercanas y de los pasillos.
July 7, 2014
Rated 5.0 out of 5.0 by SK17 Excellent location, staff, and hotel
I had a great experience at the Holiday Inn Express in McAllen. The front desk staff was eager to answer my questions and serve my needs. Marianna was especially helpful. Thank you for your service.
June 29, 2014
Rated 3.0 out of 5.0 by BrianMD416 Appearance and location
The hotel is located near great eateries. Although I didnt use it, the indoor/outdoor pool was something unexpected for an Express. The rooms were ok and furniture was somewhat dated. The check-in was nearly disastrous. I believe I was charged for my room prior to knowing my room number.
June 29, 2014
Rated 5.0 out of 5.0 by Alberto Jaquez Muy bien lugar para hospedarse al ir de shoping
Todo excelente, habitación, desayunos, amabilidad del personal, etc.
June 28, 2014
Rated 5.0 out of 5.0 by angelito47 VALIO LA PENA ESCOGER HOLLIDAY INN
FUE MUY SENCILLO CONSEGUIR EL HOSPEDAJE AUNQUE FUE SOLO UNAS HORAS ANTES. COMODAS HABITACIONES E INSTALACIONES. PERSONAL AGRADABLE Y CON ACTITUD DE SERVICIO. VOLVERIA A HOSPEDARME EN EL CON MI FAMILIA.
June 27, 2014
Rated 1.0 out of 5.0 by kmorvant Mediocre property
This the second time this property put me in a smoking room. At first they said they couldn't change it, but gave me another room. However, this one did not have the frige and microwave I paid for, but they are charging me the same rate. Additionally, the room smelled like there was a smoking room next to it. Internet is spotty at best and the english language stations are limited. Stay at the one in Pharr. It's much better.
June 25, 2014
Rated 5.0 out of 5.0 puntos
no acreditaron mis puntos, mi saldo sigue igual por favor acreditar.
June 23, 2014
Rated 5.0 out of 5.0 by Gabriel Gallegos Trato cordial
Llegar y tener la habitación lista un upgrade sin solicitarlo es algo que valoro mucho
June 23, 2014
Rated 1.0 out of 5.0 by Alex T Recent Stay
Very poor service, dirty room upon arrival, and pool area very dirty..
June 21, 2014
Rated 5.0 out of 5.0 by Giovani Estancia comoda y placentera
Fue una estancia corta realmente, pero comoda y placentera en general
June 18, 2014
Rated 5.0 out of 5.0 by Armahern Muy Buena Opcion Para Hospedarse
Un hotel limpio, en buena ubicacion, buen valor por tu dienro.
June 17, 2014
Rated 2.0 out of 5.0 by Doop Poor beds - crowded pool and breakfast area
Hardest HI bed I've seen in years. Towels were thin and cheap. The breakfast area and pool with overrunning with kids and teens with no adult supervision. It's a nice property and clean. Just not comfortable.
June 16, 2014
Rated 4.0 out of 5.0 by ramirezoa Idioma Español / Inglres || RECEPCION
Buen servicio, rapido, lo unico que yo recomendario es que al estar este hotel en una zoan cerca a la frontera con Mexico, es claro que muchos de sus huespedes hablan español y NO ingles, creo que si ustedes en la recepcion al identificar a una persona que NO entiende inglesm deberian de hablar español y no esperar a que se sienta mal el cliente o trate de contestar algo que no entiende.
Espero que mi comentario se entienda, ya que durante mi registro sucuedio esto, y el cliente me pidio apoyo en traeduccion, y fue cuando la persona del registro empezo a Hablar español, dando igual buen servicio.
En mi punto de vista este es un tema de respeto y sercicio al cliente y creo que se puede aprovechar mucho el que su personal sea bilingue.
June 16, 2014
Rated 4.0 out of 5.0 by celiaw92 Business McAllen
Very good accomendations. Since I left the hotel early in the morning, the staff was able to open the kitchen for me. I was able to get a banana before I caught the early morning flight.
June 16, 2014
Rated 5.0 out of 5.0 by zmom2 friendly staff
the staff was friendly and breakfast was great...busy but great...bedding not the best
June 11, 2014
Rated 5.0 out of 5.0 by NACHITO53 excelente hotel
UNO DE LOS MEJORES HOLLIDAY INN EN LOS QUE ME HE HOSPEDADO
June 11, 2014
Rated 5.0 out of 5.0 by Invisible56 Restful Oasis in McAllen
My friend and I were in McAllen to attend the George Strait concert at the State Farm Arena in Hidalgo. The hotel was very convenient to the venue and very quiet. We appreciated breakfast each day. We will definitely return.
June 10, 2014
Rated 5.0 out of 5.0 by GILDA9774 EXCELENTE SERVICIO
ME ENCANTA HOSPEDARME EN EL HOLLIDAY INN CON MI FAMILIA, SOLO ESTA ULTIMA VEZ, SENTI MUCHO FRIO Y ERA UNA HABITACION DONDE NO SE PUEDE REGULAR LA TEMPERATURA...CHECARE ESO EN LA PROXIMA ESTANCIA.
June 2, 2014
Rated 5.0 out of 5.0 by Sgalicia71 Great staff
Very helpful staff, specially Bertha on the front desk, She is awesome ! Five stars
May 31, 2014
Rated 2.0 out of 5.0 by ACARRAL La llave nunca funciono!
Cada vez que salia del cuarto y deseaba volver a entrar la llave no funciono y tenia que volver a regresar al lobby a que la revisaran.
May 28, 2014
Rated 3.0 out of 5.0 by amende Mejoras
1. Hace flata tener una mejora en el desayuno con algo mas natural. Los huevos son de paquete. No son naturales al 100%
2. No me dieron el ascenso requerido porque no estaba la persona autorizada. Esto nunca habia sucedido.
3. Ya no dan agua gratis.
May 15, 2014
Rated 3.0 out of 5.0 by Tino1253 the people the front desk, his. answer is no. the performance antencion bad
the people the front desk, his. answer is no. the performance atencion bad
April 30, 2014
Rated 5.0 out of 5.0 by Cityguy1955 Great Service
Rocky at check in was excellent . Great job on handling fire alarm very well. Thank you
April 29, 2014
Rated 4.0 out of 5.0 by Naz66 Four Star Rating
The McAllen Holiday Inn offers a four star stay.
Average comfortable rooms
Large variety of rooms.
A executive happy hour.
April 20, 2014
Rated 5.0 out of 5.0 by G8521 Clean Hotel Good Sleep
Overall quite and was able to get a good nights sleep.
April 15, 2014
Rated 4.0 out of 5.0 by THTHT Great Service
The only thing missing was a vending machine where I could get a candy bar and/or chips to munch on. Other than that, I enjoyed my stay and will return!
April 14, 2014
Rated 4.0 out of 5.0 by John352014 Good hotel
The hotel is definitely nice and conveniently close to eating and shopping. Breakfast is not that great but its better than nothing. They need to update all beds to pillowtops!!! But the head house keeper Martha was sooooo nice and made sure me and my wife were comfortalble the entire time since we were there for almost 2 weeks. Only other small problem is the hotel has a ballroom in the second building in which we were stayin and almost every night or day it was being used and there would always be people down in the area next to our elevators either drunk or being loud or rude!!! i understand the hotel has to make money and rent that room which seems pretty booked to me but some of the ppl were rude and they werent even staying in the hotel!! overall the hotel is nice and staff even nicer, just get a room on the top floor and you wont hear any noise.
April 12, 2014
Rated 5.0 out of 5.0 by Mr. P 5 Star service
Sometimes I the little things that count. Front desk check in and we had fresh fruit - lots of it for a business meeting the next day. Our rooms did not have a frig.
HIE staff steps in and upgrades us. Problem solved! Thanks!!
March 25, 2014