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Rated 4.4 out of 5 by 120 reviewers.
Rated 5.0 out of 5.0 by Great overnight stay I had a family Wedding held at the Holiday Inn Lamalfa and stayed in the hotel over night. My husband and I brought our daughter as well and took the room with a sitting area that had a couch and small kitchen area. The room was large and clean and the couch opened for a bed for my daughter. The other part of the room had 2 queen beds. My mattress was excellent and I slept very well. I heard no noise from the hallway or any other room even though the hotel was sold out. The event rooms where well kept and beautiful. We where very impressed. I would strongly recommend this hotel if you are in the area. August 18, 2014
Rated 3.0 out of 5.0 by My Reservation was not honored I checked in late with a confirmed reservation with King (booked with ihg.com). I would be fine if the staff at least told me that they made a mistake and/or running out of room. She just checked me in for two queen beds without explaining or apology. As a good member, this is the very first time for me. August 17, 2014
Rated 5.0 out of 5.0 by convenient. clean, comfortable good night's sleep; good varitey breakfast; we had our breakfast outside on the paio; pool was nearby, indoors and sizeable. August 17, 2014
Rated 5.0 out of 5.0 by Recognition for IHG Rewards and Great Staff Was immediately satisfied with this stay based off front desk staff. It only got better from there... 1. Hotel was clean and had a great smell. 2. Upgrade to penthouse room 3. Breakfast was on par with standard HIE, but staff was attentive during meal. 4. Great value for greater Cleveland area Overall, this was a great stay and I will be returning. August 14, 2014
Rated 1.0 out of 5.0 by Bad Room A fork lift was parked outside the window. The bathroom was dark and smelled bad. I had to keep the bathroom door closed to try to control the smell. The pillows smelled bad. After sleeping in the bed the itching was so bad a shower and lotion did not alleviate it. The only good experience during this stay was the fresh coffee and cookie. August 12, 2014
Rated 5.0 out of 5.0 by Very nice stay Room was clean and well kept. Spacious room. Public spaces were clean and welcoming. Staff were very nice and friendly. August 7, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express Mentor A great hotel. Reasonable value for the price charged-a little higher than most, but excellent quality. Very friendly staff and nice rooms with good internet access, comfortable beds. Excellent complimentary breakfast. Close to attractions. August 6, 2014
Rated 5.0 out of 5.0 by Over-exceeded our expectations What a wonderful hotel. Staff were courteous and very accommodating. Rooms were large and very comfortable. Indoor pool was clean and enjoyed by our group. I would definitely stay at this location again ! August 2, 2014
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