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Rated 4.4 out of 5 by 125 reviewers.
Rated 5.0 out of 5.0 by Great stay Great for business travel. Complimentary internet service in lobby. Friendly staff helped ship a package. August 22, 2014
Rated 5.0 out of 5.0 by Great hotel. Very comfortable and clean Very nice hotel. The staff was very friendly and the facility was very clean. Loved the fact that there was plenty of things to do/restaurants within walking distance. Will most certainly be staying here again when we are visiting friends in Ohio. August 21, 2014
Rated 4.0 out of 5.0 by Kitchenette room was great, pool great, bad breakfast The major takeaways from our stay were that the front desk staff was great and very accommodating, the pool was great, the kids loved it - but also that the breakfast experience was below par with what I've experienced at other Holiday Inn Express locations and elsewhere. The selection is poor - the final day we were there, there was nothing hot to eat other than biscuits and gravy - and the staff is literally waiting at the door to lock it to keep people out right at the cutoff, after refusing to put out any more food a solid hour before "closing." That said, we'll probably be back because the rest of our stay went well, but maybe plan to have breakfast somewhere else. August 21, 2014
Rated 5.0 out of 5.0 by Good experince This was a great hotel to stay at. I was pleased with the room that had a hot tub in it. The pool area was great to swim in with my children and the breakfast was very good. Next time I stay in Mentor, it will be at this hotel. August 21, 2014
Rated 5.0 out of 5.0 by My Experience at HIE in Mentor, OH My family and I stayed at the HIE in Mentor, OH on August 14, 2014. We had a very pleasant experience with this HIE. Our was very spacious and included a sitting area with a couch and lamps. The room also included a refrigerator and microwave oven for the price. The indoor pool area and pool were very clean. The free breakfast included several hot items. The only con for me was the bed was too hard. I'm used to sleeping on a softer mattress. I was very pleased with my stay at the HIE in Mentor, OH and would recommend it to others as a nice place to stay. August 20, 2014
Rated 5.0 out of 5.0 by Great overnight stay I had a family Wedding held at the Holiday Inn Lamalfa and stayed in the hotel over night. My husband and I brought our daughter as well and took the room with a sitting area that had a couch and small kitchen area. The room was large and clean and the couch opened for a bed for my daughter. The other part of the room had 2 queen beds. My mattress was excellent and I slept very well. I heard no noise from the hallway or any other room even though the hotel was sold out. The event rooms where well kept and beautiful. We where very impressed. I would strongly recommend this hotel if you are in the area. August 18, 2014
Rated 3.0 out of 5.0 by My Reservation was not honored I checked in late with a confirmed reservation with King (booked with ihg.com). I would be fine if the staff at least told me that they made a mistake and/or running out of room. She just checked me in for two queen beds without explaining or apology. As a good member, this is the very first time for me. August 17, 2014
Rated 5.0 out of 5.0 by convenient. clean, comfortable good night's sleep; good varitey breakfast; we had our breakfast outside on the paio; pool was nearby, indoors and sizeable. August 17, 2014
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