Rated 4.5 out of 5 by 193
Rated 5.0 out of 5.0 by JSS122112 Clean hotel and rooms
Hotel was clean, and comfortable. the rooms were brightly lit and cheery. The internet worked fine and the TV had a lot of variety of channels for viewing. The bed was a bit spongy though.
January 23, 2015
Rated 5.0 out of 5.0 by Brando 33 Best hotel
All I have to say is the Hotel Staff is very helpful and a very clean room , pool and have a "great" breakfast it is a number 1 hotel that I like
January 22, 2015
Rated 5.0 out of 5.0 by Travel in Ohio Great Room
Stayed for business reason. Room was large. Great internet speed. Very good breakfast. Close to restaurants.
January 20, 2015
Rated 5.0 out of 5.0 by JC26 Nice staff and clean rooms
I am always greeted the second I walk in the door. Everyone knows me and comes to talk to me.
The entire place is always clean and tidy.
January 10, 2015
Rated 5.0 out of 5.0 by rkwalsh Comfortable suite, great for kids
Our stay was very pleasant, we always enjoy booking a suite to give our kids a little more room. The breakfast attendant went above and beyond to be friendly, pleasant, and helpful. The desk attendant promptly replaced the card reader to our room when it stopped working. I would love to see Disney Jr. added to the television channels and the suites could probably use new refrigerators.
January 9, 2015
Rated 5.0 out of 5.0 by Carol1121 Wonderful stay
This was a wonder place, clean, neat , beautiful room. Staff wonderful from desk to breakfast area.
January 8, 2015
Rated 5.0 out of 5.0 by pc71 Clean and quiet with great service
This is the second time I stayed at the Mentor OH location. Both times the facility was well kept and the service was great. My room was quiet with little to no noise heard from other guests during my stay. I will definitely stay here again on any return visits.
January 5, 2015
Rated 5.0 out of 5.0 by sewmom Christmas eve
Front Desk and breakfast staff very friendly...
Love the pool but it could be a little warmer.( not warm enough for those with arthritis)
Granddaughter always has to get a snack from the vending machine and it was so nice to see reasonable prices on the items.
Need new sofa beds
need more towels. At least 2 per person
January 4, 2015