Rated 4.1 out of 5 by 253
Rated 5.0 out of 5.0 by bkindred Excelent Staff
Having traveled quite a bit over the years, Holiday Inn Express has always been my first choice. So I expect the hotel experience to be close to the same at each property. I am not let down. It has been home away from home many times and like home everything is in its place. 9 out of 10 times my stay has been trouble free. If there is a problem, it's minor and corrected immediately with no fuss.
April 27, 2016
Rated 4.0 out of 5.0 by fishing expo Middletown Ohio HIE
Very good time away with the wife.We needed some away time as we have had a lot going on and a lot coming up.We enjoy staying here especially since I can stay free with my Holiday Inn points
April 27, 2016
Rated 1.0 out of 5.0 by Rella4 Dirty sock in bed
Found dirty sock in bed and front desk would not change sheets. Gross hotel with very unclean breakfast area.
April 26, 2016
Rated 3.0 out of 5.0 by Mad in Middletown Middletown
After staying here last year for work I was happy to do so again. That reasoning proved to be a mistake, the place still looked outdated and now the bathroom smelled of urine even though it was cleaned. it was hard to shower and feel clean when you can smell urine so strong. I donnot recommend this place not only for that reason but they seem to have no updates regarding your IHG member status..
April 25, 2016
Rated 1.0 out of 5.0 by spraguejo Disappointed
I mostly choose Holiday In Express motels because of the usual good quality of the motels. I was very disappointed that this hotel is associated with the good Holiday Inn name. It was dirty, outdated and abused.
Holiday Inn needs to invest in remodeling and furniture or get their name off the building.
The staff was friendly............ that's the best thing I can say about our stay.
April 21, 2016
Rated 5.0 out of 5.0 by Dee Baby Nice staff
The staff were very friendly and helpful. They went above and beyond their job
April 13, 2016
Rated 4.0 out of 5.0 by reallybichy Color guard mom
Hi we where visiting for color guard championships and stayed with many kids never heard any of them. Enjoyed the hot tub after a long drive. The Night time receptionist was very knowledgeable and told us about discounts at local restaurants.
April 12, 2016
Rated 5.0 out of 5.0 by GinaZ Great Night's Sleep
Driving back from Florida, this hotel was a bit hard to find from the exit, had to turn around as I passed it the first time, need to have better signs. I was not real impressed on check in, very young boys were coming in with cases of beer. I told the clerk I did not think that was very appropriate, she had no comment. I told her I did not want to be placed on the same floor as them so she made sure we were not and I thanked her for that. Overall, the hotel was very nice and clean, staff were very helpful and friendly. The price was a bit high but I was so tired I just wanted some sleep. I did sleep very well and have no complaints of the hotel itself. The juice machine was out of OJ in the morning and I asked the staff member if there was any other OJ and she ignored me and never answered. The dining area was packed when we went down no place to sit, so we just left. Also, I noticed I have not received my points for my stay, guess I will have to contact support to have it corrected, never had this happen before, I gave the clerk my card upon checking into the hotel I should of been asked if I wanted points or what.
April 8, 2016