Rated 3.6 out of 5 by 65
Rated 2.0 out of 5.0 by Spartyfan Poor Holiday Inn Express
One of the worst IHG properties I've stayed at. Wait for over 5 minutes at front desk for check in at 6:00 at night. Receptionists were in the back room chatting with no attention to the desk. First room I was given reeked like smoke and had to get a new room. Rooms are very noisy and when getting ready in AM, no iron was to be found.
Will not stay here again and don't recommend to others who are used to much better with Holiday Inn Express.
September 12, 2014
Rated 5.0 out of 5.0 by Steve218 First Impression of Company
I have stayed at other hotels on my frequent trips across the country. I was impressed with your services and product that I will probably choose to stay at Holiday Inn Express when I go. I have already stayed at two other locations since this first night. Thanks.
September 9, 2014
Rated 1.0 out of 5.0 by Bama1733 Breakfast staff the worst
Did not recognize us as platinum members. Did not offer the 500 points or the priority welcome bag. The first room the a/c was broke, had to switch rooms. The rooms were not very clean, not to IHG standards. But the worst part of this whole stay, was the following morning. Went down to get a cup of coffee, it was 3 minutes before the breakfast area was to open. The breakfast staff was sitting in the lobby watching TV, the food was all prepared and set out in the breakfast room. We were told by the breakfast staff that we would have to wait 3 minutes in order to get my coffee. And she was the most rudest and hateful person that I have EVER experienced at a Holiday Inn Express!!
September 8, 2014
Rated 1.0 out of 5.0 by Skubapro Not good
Waited on our room for 1 hour after arriving at 3:20PM. They said the room needed "products" before we could check in. The fan in the bathroom did not work. The hot water in the sink in the bathroom didn't work. There was no plug in the bathtub to take a bath. None of your famous cinnamon rolls for breakfast as they were out. The floor in the breakfast room was so sticky you had to be careful when you walked on it.
September 2, 2014
Rated 5.0 out of 5.0 by LTE Team Coordinator59 This hotel is a comfortable, welcoming place.
I came to the Holiday Inn Express at Oakwood Village because I had stayed here previously and have experienced the great service. I was in town for the funeral of a friend's dad, and it was perfect for us. The breakfasts were more than ample with a variety of selections, including hot and cold cereals, omelettes, hard-boiled eggs, yogurt, French toast, delicious Danish, pancakes, coffee, tea, and juice. My one suggestion would be to offer some fresh fruit, such as bananas, melon, etc. The amenities were good, including the free Wifi and indoor pool. The Fitness Center, however, was off-site, making it something that I would not have made use of because I was on my own. Had the facility been in the hotel itself, it would have been more convenient and inviting to do so. Overall, however, the cleanliness, friendliness, and ample breakfast made this a place I would return to in the future.
September 1, 2014
Rated 4.0 out of 5.0 by TLDude86 Good Stay
Comfortable hotel. Nice on-site pool and off-site gym.
September 1, 2014
Rated 4.0 out of 5.0 by Poppie78 Oakwood Village
The hotel staff were very courteous. Room and hotel is what you would expect from a Holiday Inn Express. The bed and pillows were stand which I find not very comfortable for me.
August 29, 2014
Rated 5.0 out of 5.0 by jb1960 Nice place
Nice place quiet away from the road very friendly staff
August 28, 2014