Rated 3.7 out of 5 by 52
Rated 3.0 out of 5.0 by Chip7657 Odd location and weird towel situation
This hotel was the cheapest around and I just needed a place to sleep and shower. The parking lot seemed empty when I arrived except for a car up on a jack with a tire off and an old beat up car. When I got there, the person checking me in said she had to leave. The seemed short staffed the entire time I was there. In the room itself, there were only two guest towels and three wash cloths. I asked for a bath mat since the shower curtain would not stay closed and the floor kept getting wet. They gave me an extra towel instead. I also asked for some hand towels. They were able to find one.
In search of restaurants nearby, I was disappointed. It would've been nice to have something better than McDonalds and Wendy's within 5 miles. Still, the room was clean and hotel relatively new.
August 19, 2014
Rated 4.0 out of 5.0 by star18821 Great room, poor wifi
If you are looking for just a nice night's sleep and a great breakfast in the morning, this is the place for you. On the other hand, the wifi reception throughout the hotel was poor and made even some basic internet tasks painful. Also, upon check-in, I was not recognized as as a gold member and at the end of my stay, the express checkout bill was never slipped under my door.
August 18, 2014
Rated 5.0 out of 5.0 by jan36 clean and comfortable
Breakfast was better than usual hotels but i wish it was open longer than 0930.
August 6, 2014
Rated 3.0 out of 5.0 by Arcmaker225 Front Desk staff
The front desk staff seemed to be inexperienced and did not have their focus on the customer. I normally stay at this hotel when I come to this area but will look for other IHG properties in the future. It would be a good idea if the corporate office made a unannouced vist to this facility and perform an audit while undercover. This would validate the need for improvements.
July 30, 2014
Rated 4.0 out of 5.0 by slashman close to rocksino
could use a shuttle service to the rocksino for concerts. and breakfast should be served later than 9 thirty. thanks
July 26, 2014
Rated 5.0 out of 5.0 by Tripp555 Great service Great staff
The staff was great,very clean place easy highwat access
July 24, 2014
Rated 2.0 out of 5.0 by Tommy from Pittsburgh Check-in is what time?
I was told on my previous day phone call that check-in time was 4:00 PM.
It was not for either of the two rooms that I booked.
July 24, 2014
Rated 3.0 out of 5.0 by IAtravelers Good bang for the buck.
Our family got a good nights rest on the very comfortable beds. Room was very spacious with a fold out couch as well. Hotel accommodated an early check-in request as well. Front desk staff didn't necessarily give undivided attention or go above and beyond a normal level of service. Continental breakfast could have been tended to a little better. Very reasonable price for the stay.
July 23, 2014