Rated 3.8 out of 5 by 41
Rated 2.0 out of 5.0 by StopitImbusy If this is your best choice OK
If you are traveling and you need to get some sleep, this is easy off-on to highway and there is Fast Food very close. This would be an OK stop, if your staying for week or 2 find a Holiday inn closer to your point of need.
July 7, 2014
Rated 5.0 out of 5.0 The people make this hotel fantastic
We recently stayed one night at this hotel to see a comedy show at the nearby Rocksino. This was a standard Holiday Inn Express...no complaints at all...very nice room, AWESOME air conditioning, loved the Bath and Bodyworks bathroom products. Comfy bed. What made the difference here was the staff at this hotel. VERY kind, friendly, and eager to help people. We forgot a corkscrew for our wine and they quickly got one for us to borrow. We felt very welcome and were touched by how friendly and kind the staff were. I would recommend staying at this hotel if you are visiting the Rocksino or any other nearby attractions.
July 3, 2014
Rated 5.0 out of 5.0 by Shirley B. Comfortable room with lots of space
Enjoyed our stay prior to attending concert at Blossom Music Center. Room was very clean with great of amenities - sofa, microwave, refrig, coffee maker, etc.
June 29, 2014
Rated 2.0 out of 5.0 by phits Below the Norm
A/C took 3 hours to cool off the room and the room smelled like the locker room at a boxing gym. Front desk could not have cared less.
I 'live' in Holiday Inn locations due to the nature of my work, this one was at the bottom of the pile.
June 28, 2014
Rated 4.0 out of 5.0 by Mepva Oakwood, Oh
Good service; very friendly and accommodating staff; great location just off the interstate in and out of Cleveland.
Hotel ran out of its famous cinnamon rolls and bacon the entire stay and was not able to restock. Juices were thinned.
June 25, 2014
Rated 4.0 out of 5.0 by Platinum Mil Not what you would expect
I stayed here earlier this year and I was satisfied. But last week and this week it was a different stay. The staff is very friendly and easy to talk to. But the rest is a mess. Rooms were well cleaned but nothing was replaced. One day they took my shampoo I left on the tub but never replaced it. I walked in with three towels each when I checked out I had one. I was never seen as a Platinum level member during check in. Breakfast the food went low and they acted like no one cared. Other guests were telling me their items in the rooms were also not replaced. I had to ask for a bath towel to stand on. I am sorry to say but I was disappointed with my stay. Two weeks in a roll and bad in both weeks. Looks like I will be looking for a new place to stay on my next visit. The price was high for the service I received. Rooms out dated. A free beer does not cover the high cost of this place.
June 20, 2014
Rated 4.0 out of 5.0 by Hansum overnight stay
My wife and I stay at this Express when we visit Cleveland. As far as the value goes it is a nice and clean place to stay. The pool is comfortable and the rooms pleasant. The comp breakfast is OK but could be better. No chef to cook eggs to order. It has the normal quick items. Will stay here again when visiting Cleveland area.
June 17, 2014
Rated 5.0 out of 5.0 by FC01 Nice facility
I had eaten at a restaurant in another city the prior night and had unfortunately possibly experienced food poisoning. I was up ill the entire night before. When we got to this facility around 5, I got into bed and slept until the next morning at 8:30. Apparently, the bed was very comfortable.
I was surprised that my platinum membership was not acknowledged. It typically is.
April 6, 2014