Rated 3.8 out of 5 by 110
Rated 2.0 out of 5.0 by Shotgun61 Dirty bed
The desk clerk at check in was friendly and efficient.
The sheet in my bed was dirty and there was a wad of what I can only describe as "fake fur" on the pillow. Luckily, I had another bed to chose from. The morning desk clerk did not act terribly sorry or embarrassed by it. Nor did she reduce my rate for the problem. This does not affect my decision to stay at other Holiday Inn Express properties in the future, but I will not stay at this one again!
April 23, 2015
Rated 4.0 out of 5.0 by Kath m overnight stay
Stayed here because close to a casino (2 miles). Disappointed that no shuttle was provided. Otherwise stay was fine. Front desk clerk excellent
April 21, 2015
Rated 2.0 out of 5.0 by TYOD Rooms not ready
I stay at this location annually following a party. I'm told this hotel is under new mgmt and it shows...badly. Rooms were not ready at check in time. Dozens of frustrated people were waiting in the lobby for a long time before finally getting a room (or, in some cases, not getting a room before it was time to leave for the party). My platinum status got me my room faster (only (ONLY!) a 30 minute wait), so we took in some room refugees who waited another hour before their room was ready. The front desk staff did their best but it was clear they were not equipped to deal with this situation. Rumor was that 6 people from housekeeping called off. There has to be a backup plan for that, management. Also, those people who did show up to work took a very visible meal break when everyone was waiting for rooms. If you're going to do that, go somewhere private. Based on this experience, I would NOT recommend this property.
April 20, 2015
Rated 5.0 out of 5.0 by 76DK Oakwood Village Holiday Inn
Property is clean, staff is friendly. would recommend this property to any guest.
April 6, 2015
Rated 5.0 out of 5.0 by JimmyB123 Nice hotel
I'm finding that all hotels are out of my price range but if you have to pay more, Holiday Inn is nice. This hotel is very clean and new too. Front desk staff was very nice.
April 1, 2015
Rated 5.0 out of 5.0 by wolfwolf Clean and friendly
Very clean, very modern, very comfortable. I would love it if they had biodegradable plates and utensils at breakfast, and maybe some more nondairy milk options, but other than that it was great.
April 1, 2015
Rated 4.0 out of 5.0 by Sheri77 Good service but need better curtains.
The rooms need better and darker curtains. Headlights from vehicles were shining through the windows with very thin curtains that could be seen through. It made you feel like people could be watching you.
March 25, 2015
Rated 5.0 out of 5.0 by cwages22 Great hotel
Staff was great from check in to check out. Room was very comfortable and clean. Only down fall was that there was no Ethernet internet and that the wifi was running slow. Besides that no issues.
March 11, 2015