Rated 3.7 out of 5 by 62
Rated 1.0 out of 5.0 by Skubapro Not good
Waited on our room for 1 hour after arriving at 3:20PM. They said the room needed "products" before we could check in. The fan in the bathroom did not work. The hot water in the sink in the bathroom didn't work. There was no plug in the bathtub to take a bath. None of your famous cinnamon rolls for breakfast as they were out. The floor in the breakfast room was so sticky you had to be careful when you walked on it.
September 2, 2014
Rated 5.0 out of 5.0 by LTE Team Coordinator59 This hotel is a comfortable, welcoming place.
I came to the Holiday Inn Express at Oakwood Village because I had stayed here previously and have experienced the great service. I was in town for the funeral of a friend's dad, and it was perfect for us. The breakfasts were more than ample with a variety of selections, including hot and cold cereals, omelettes, hard-boiled eggs, yogurt, French toast, delicious Danish, pancakes, coffee, tea, and juice. My one suggestion would be to offer some fresh fruit, such as bananas, melon, etc. The amenities were good, including the free Wifi and indoor pool. The Fitness Center, however, was off-site, making it something that I would not have made use of because I was on my own. Had the facility been in the hotel itself, it would have been more convenient and inviting to do so. Overall, however, the cleanliness, friendliness, and ample breakfast made this a place I would return to in the future.
September 1, 2014
Rated 4.0 out of 5.0 by TLDude86 Good Stay
Comfortable hotel. Nice on-site pool and off-site gym.
September 1, 2014
Rated 4.0 out of 5.0 by Poppie78 Oakwood Village
The hotel staff were very courteous. Room and hotel is what you would expect from a Holiday Inn Express. The bed and pillows were stand which I find not very comfortable for me.
August 29, 2014
Rated 5.0 out of 5.0 by jb1960 Nice place
Nice place quiet away from the road very friendly staff
August 28, 2014
Rated 4.0 out of 5.0 by T123T123 Fine experience, none of the issues others reported
This property was the perfect location and price for my visit. I was hesitant due to some of the other reviews but went ahead due to location/price. I was pleasantly surprised. I was warmly greeted as an elite awards member. They also helped with amenities as my lost luggage meant I arrived with not much at all. Room was very comfortable, if a bit smaller than I think are available at other locations. Desk and breakfast staff both very helpful and friendly. I wish there were healthier breakfast choices but that's a system-wide issue with Holiday Inn Express. I wouldn't hesitate to stay again.
August 26, 2014
Rated 5.0 out of 5.0 by mashapotato Excellent Stay
Staff was warm and welcoming. There was complimentary wine and beer in the lobby. Room was great. Everything was excellent.
August 26, 2014
Rated 1.0 out of 5.0 by roger8918 Dirtiest Holiday Inn Express I have ever been in.....
I have traveled across the country and I always like to stay at the Express...but I have to say that this was the dirtiest one I have ever stayed in. The bed covers and the floors had stains, the bathroom floor was filthily, and the floors in the breakfast room was sticky and nasty. The front-desk staff was the shining spot as they were very pleasant and attentive.
August 25, 2014