Rated 3.8 out of 5 by 115
Rated 5.0 out of 5.0 by h2quack More then lived up to the brand reputation
Hotel staff were friendly and efficient. Breakfast provided many choices. Rooms were comfortable. Everything was clean and functional.
May 22, 2015
Rated 4.0 out of 5.0 by chsble overall clean and comfortable
only problems were the sound of the heating system, and the wind howled through the windows at night because they weren't sealed properly, otherwise very clean, and staff was excellent
May 15, 2015
Rated 5.0 out of 5.0 by tall 49 Comfortable bed and great breakfast.
Comfortable bed is the most important when you staying one night only. Plus, you can pick your pillow- firm or soft
Linens and towels are realy clean even more than I can expect. Breakfast was so good, like at home. Good oatmeal and quality yogurt and for coffee -real half and half-what else do we need for breakfast! So, excellent night sleep and good start for your day!
May 11, 2015
Rated 5.0 out of 5.0 by Jimbo2214 Comfortable stay
Staff very friendly. Room very clean. TV selection good. Close by to Hard Rock and many places to eat.
April 29, 2015
Rated 2.0 out of 5.0 by Stella60 Short Business Trip
Not a good experience. Not enough experienced staff. Very late check-in.
April 29, 2015
Rated 2.0 out of 5.0 by Shotgun61 Dirty bed
The desk clerk at check in was friendly and efficient.
The sheet in my bed was dirty and there was a wad of what I can only describe as "fake fur" on the pillow. Luckily, I had another bed to chose from. The morning desk clerk did not act terribly sorry or embarrassed by it. Nor did she reduce my rate for the problem. This does not affect my decision to stay at other Holiday Inn Express properties in the future, but I will not stay at this one again!
April 23, 2015
Rated 4.0 out of 5.0 by Kath m overnight stay
Stayed here because close to a casino (2 miles). Disappointed that no shuttle was provided. Otherwise stay was fine. Front desk clerk excellent
April 21, 2015
Rated 2.0 out of 5.0 by TYOD Rooms not ready
I stay at this location annually following a party. I'm told this hotel is under new mgmt and it shows...badly. Rooms were not ready at check in time. Dozens of frustrated people were waiting in the lobby for a long time before finally getting a room (or, in some cases, not getting a room before it was time to leave for the party). My platinum status got me my room faster (only (ONLY!) a 30 minute wait), so we took in some room refugees who waited another hour before their room was ready. The front desk staff did their best but it was clear they were not equipped to deal with this situation. Rumor was that 6 people from housekeeping called off. There has to be a backup plan for that, management. Also, those people who did show up to work took a very visible meal break when everyone was waiting for rooms. If you're going to do that, go somewhere private. Based on this experience, I would NOT recommend this property.
April 20, 2015