Rated 3.6 out of 5 by 45
Rated 2.0 out of 5.0 by purrcy Greeting & Room Condition
I was not greeted as a rewards member. The fact that I was a rewards member was not acknowledged. The bathroom was in need of a remodel. The bed was very uncomfortable.
December 3, 2013
Rated 5.0 out of 5.0 by Shew Excellent choice
I stayed here on a work related trip. Found the room to be very nice and useful. The only "problem or complaint" I could make is that they didn't have enough parking. If you weren't there and parked by around 7:00 you weren't able to park in their lot. One night I drove around for about 5 minutes looking and trying to fit in and then someone came out and left, the next night I had to park in the next door parking lot, as there wasn't any openings, and I wasn't going to park on the street like others did. When I walked in, the person behind the desk said that was ok as both hotels were owned by the same person.
November 18, 2013
Rated 4.0 out of 5.0 by Redhat617 A decent night in Penn Square
Nice hotel, good location, will definitely stay at this property again.
November 1, 2013
Rated 5.0 out of 5.0 by JimND22 great service
Great service as always. My only request is to have a hot tub. Also Justin is a great manager
October 30, 2013
Rated 1.0 out of 5.0 by ptdvm Billing Issue
My wife and I stayed at the Holiday Inn on Northwest Expressway in OKC on 10-11-13. I put the room on our debit card at check-in but told the clerk that I would be paying cash at checkout. I paid cash for the room but our bank account was charged also. We have tried numerous times to have this issue resolved only to given the run-around. The money is not the issue, but the principal of it is the issue. The room was not worth twice the amount! We contacted the guest relations dept' only to be told WE would have to take care of it. They contacted the manager and he told them our credit card was not charged.....which is true, but our debit card was charged. We cannot understand how or why WE have to take care of it.
October 30, 2013
Rated 5.0 out of 5.0 by Nonee6 Great room and staff!
We enjoyed our stay. Very nice lobby, room was clean and very comfortable!
October 19, 2013
Rated 5.0 out of 5.0 by Brett71 Great room, excellent service
My family of four thoroughly enjoyed our stay.
Very helpful staff. Excellent facilities.
Highly recommended. Would definately stay there again.
October 14, 2013
Rated 5.0 out of 5.0 by CalChen Great Service and accommodations
Staff was great! I stayed two nights and all associates I encountered were friendly, greeted me and never once given a cold stare I so often receive from other places. The general mgr was also very accommodating as I had spoken to him (Justin) before even coming since I needed to use the conference room. He was extremely helpful as he even told I could use the flat screen and did not need to bring my projector for laptop.
Everything worked out and I will certainly recommend to others and I will use this facility again if I am in this area again.!
September 22, 2013