Rated 2.9 out of 5 by 17
Rated 3.0 out of 5.0 by hwhite Not as good as usual for a repeat customer
Upon check in, when noting that I had requested late checkout, was informed that it was $50 per room.
This was a problem because:
I am a priority club member and late checkout is a part of that benefit.. even after clarifying that, we were still locked out of our rooms on checkout day at regular checkout time and were told that the desk had no control over the automatic resetting of locks at noon regular check out time.
AND, most of the hotels in Oklahoma City were offering special rates and late checkout for all who were participating in the Oklahoma City Memorial Marathon. I was disappointed that this location chose not to participate in supporting the marathon which is a major civic event in the town.
There are some signs that this location is cutting corners such as reducing the number of pillows, etc.
Still a good hotel, but has done better in the past.
May 3, 2013
Rated 4.0 out of 5.0 by Dmed7775 Nice hotel with central location
Great location in center of city.
Very clean with an excellent shower
April 13, 2013
Rated 2.0 out of 5.0 by airilyr Room and experience
We were not recognized as priority club members and were not thanked for choosing that location. The carpet was outdated and needed replaced in the room, the tiles in the bathroom were cracked and very old. The location was easily accessible and a good stop for in and out. However we were there on spring break and not a relaxing, hang out feel. There was no hot tub in the pool area and we always had to request towels for the pool. For breakfast the fridge was always low on milk and yogurt and the hot breakfast was nearly always empty.
March 26, 2013
Rated 2.0 out of 5.0 by platinmhmmm no thanks for the upgrade
while I was given an upgrade (Thank You) the upgrade was to a room right next to the front desk...loud is an understatement.
there was a sock from a previous guest in the bed....hmmm
there was not priority club recognition
stayed two nights - should have asked to be moved
the second night louder than the first with some sort of water or pump or something that I thought was in my room
needless to stay I will go back to staying next door
March 20, 2013
Rated 1.0 out of 5.0 by JCRA Not a pleasant stay
There were several things that happened at the hotel during my stay, some of which were beyond the hotel's control, that made this an overall bad experience.
March 13, 2013
Rated 1.0 out of 5.0 by Charletta Disappointed
During my stay there was some bad weather. I got up earlier to go to the office so I could take my time.I went downstairs at 6:15. All breakfast food were out and ready except for plates and utensils. I asked the attendant for a plate and she said breakfast is not served until 6:30. The manager was not at the front desk. The door to the prep room was open and the plates were stacked in plain sight. I was so disappointed.
March 10, 2013
Rated 5.0 out of 5.0 by LeeAnn67 Great service and clean rooms
This was a nice and clean motel for our one night stay. The staff was courteous and accommodating.
March 2, 2013
Rated 2.0 out of 5.0
by ECLopez0602 Bad Placement
Overall I enjoyed this hotel. However, the worst part is of all the room in this hotel your staff placed me on the ground level right in front of a construction scaffold. The view is not the issue the issue is first thing in the morning men are right outside my window and as a single business traveling this is a bit unnerving to imagine men looking back at you in your hotel room. I'm sure this was not their intent but I would have appreciated not being placed in this situation. Your staff may want to take women traveling alone (whether on business or personal) into consideration when selecting rooms. Especially when safety is involved or at the very least make your customers aware of any extenuating circumstances when it comes to thier stay.
February 20, 2013