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Rated 3.9 out of 5 by 114 reviewers.
Rated 2.0 out of 5.0 by Okay but some problems We had a one night stay at this HI Express. We encountered several problems. 1) A lot of noise in the hall way in the middle of the night; 2) Parking is limited, the next morning we saw cars parked in the street; 3) went down to breakfast around 8:45 am, when we went back to our room about 9:20 am both card keys had been deactivated. Had to go to the front desk to get the keys reactivated. We typically have no problems when staying at HI Express. December 16, 2014
Rated 4.0 out of 5.0 by Poor customer service. The room was spacious and clean except the bathroom which had mildew on the entrance way into the bathroom. Sofa bed did not have bedding provided when we checked in and also the bedding that was provided once the clerk located the items was not satisfactory. The thin cover should have been a comforter and the bedding should be in the room at all times. The lack of concern by the check-out clerk was not acceptable. I will not stay there again but I will stay other Holiday-Inns. December 3, 2014
Rated 5.0 out of 5.0 by Great Stay Our choice of hotels when coming to Oklahoma City! Central to most things and easy to get to. December 2, 2014
Rated 2.0 out of 5.0 by Not a typical Holiday Inn Express If you are a frequent Holiday Inn Express customer, do not expect this to be like your other visits to other Holliday Inn Express hotels. towels, sheets, shower curtain, comforters all were stained badly, so it was hard to tell if it all was dirty or just stained. We checked in late (8pm). And when we arrived there were no sheets on our bed! I called the desk and the guy said he was the only person there and that I would have to come down myself to get sheets for my bed. I have two small kids so I had to round them up and go down there. No apologies, just an attitude when I went down there. Both mornings, no coffee in the room. The hotel in general smelled like curry, we just washed everything when we got home. The only pro's were that it was quiet, and my kids enjoyed the heated pool. Like I said, I always have great experiences at Holliday Inn Express. This was another planet. I would not even write a review if the staff (especially the front desk girl during the day) would not have been so rude and unhelpful. November 29, 2014
Rated 4.0 out of 5.0 by Excellent Choice Everything about this hotel is top shelf with the exception of the amount of light in the room if staying on the front side. There are some really bright spotlights which illuminate the front of the hotel. This is actually a good thing because it provides excellent security for the parking lot. However the drapes do not quite have enough coverage to darken the room for my preferences. It is not a significant enough issue to ever keep me from either staying or recommending it as I simply pile up all the extra pillows in the room around the drapes and that takes care of it. November 25, 2014
Rated 5.0 out of 5.0 by Staff Love the staff. Very nice people. This is one of the best places to stay. Lol the mall is less then two mails away. Very nice November 17, 2014
Rated 4.0 out of 5.0 by adequate nothing more staff- not so friendly carpet in room dirty as evidenced by our dirty white socks. the breakfast was ok they seemed to be running out of items. November 13, 2014
Rated 5.0 out of 5.0 by Clean and comfortable room, great service. Excellent hotel for the money. Beds and pillows were comfortable, and the room and bathroom were very clean. Staff was attentive and polite. Breakfast area cleaned consistently and a good variety of food. Parking is a bit scarce on a busy weekend, but overall a great stay. November 12, 2014
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