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Rated 2.9 out of 5 by 30 reviewers.
Rated 2.0 out of 5.0 by Way too pricey and unknowledgeable staff Way too pricey for the area and the staff member that was checking us in wouldn't honor the price on the Holiday Inn website. I had to reserve my room on my phone right in front of her. The pool was also out of service. January 3, 2014
Rated 4.0 out of 5.0 by Our Second Stay In Eight Days Eight days earlier we stayed for one night and were given a room on the first floor with no smoke stemming from any room which was excellent. When we returned eight days later we were sent to the third floor; and while our room was a non smoking room, the trip to the room on the third floor was full of smoke and not appealing. I feel that all non smoking rooms ought to be placed on floors that are non smoking adding to the comfort of those who ask for a non smoking unit. January 2, 2014
Rated 5.0 out of 5.0 by excellent place Perfect! Great attitude, willingness to help. Our room got upgraded when we got there. Highly recommended. January 1, 2014
Rated 5.0 out of 5.0 by Overall Experience We stopped overnight on Dec. 22, on the way to family in Plano, Texas. We returned to the same facility on Dec. 29, on our way back home in Tucson, Arizona. Upon our return a week later we were greeted by both the folks behind the desk and the breakfast area. I and my wife would stay there again should we find ourselves driving the 1009 miles. December 31, 2013
Rated 3.0 out of 5.0 by Bathroom was nasty Overall experience was not terrible but arrived and waited for more than 10 minutes for a clerk to show up at desk to check in. Had to call the hotel number to get her to come to the desk. She was not very pleasant. Beds were clean but bathroom was nasty. Mirror was a mess and long brown hair in the tub and sink and all over the floor. As a Platinum Priority Club Member I would not stay here again December 31, 2013
Rated 2.0 out of 5.0 by Noisy neighbors and lousy bed Other than the bed being uncomfortable, the night would have been tolerable if the neighbors were not so loud. The doors banged shut over and over, even after we alerted the front desk. December 30, 2013
Rated 5.0 out of 5.0 by good good hotel in pecos tx im going to stay aging bad is good November 19, 2013
Rated 1.0 out of 5.0 by Poorest run HiE in WT. Staff, didn't have any experience on assisting customers. From check in to departure there was no personnel qualified at the front desk. No receipt was under door and could not get one at the desk in the morning. Finally got a receipt for expenses by calling from home a week later. Breakfast was slow and cold. Main floor room had water leaking under the wall by the A/C unit. Hotel looked new but felt old and uncared for. Will not stay here again, there are many other options in Pecos and surrounding area. If compared to other IHG HI's this hotel is considered a failure! October 14, 2013
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