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Rated 3.2 out of 5 by 47 reviewers.
Rated 3.0 out of 5.0 by Comfortable bed and Horrible service Breakfast was horrible. Granted it is free, but their Cold breakfast was HOT and their hot breakfast was COLD. Front desk came in and said they had issues in the kitchen so we were only going to get what was out. Tables were dirty and they were out of utensils. Ironing board and iron were broken in room. Called front desk for replacement and an hour and a half later, still no replacement. Called back to front desk to let them know that I no longer need them and I was heading to store to purchase my own, their response was "OK". That is all, won't be going back! July 23, 2014
Rated 1.0 out of 5.0 by Not a very good hotel I have been staying at this hotel for the past four months and the breakfast is always the same I know for a fact they can get better food because I worked for Sysco and Sysco is the food service who delivers to holiday inns all over . I have always stayed at holiday inns and this by far the worst. The staff is great except for the manager she is either never here or always locked up in her office and also a front desk personnel stinks very bad you would think the manager would say something about her hygiene. Also nothing never gets fixed around here and the pool is very very nasty. July 21, 2014
Rated 5.0 out of 5.0 by Not the best, but good enough... This place is a little rough around the edges. The breakfast selection is getting old... July 14, 2014
Rated 1.0 out of 5.0 by cansado If this had been my first stay at HIE it would have been my last. The problems appeared to stem from the fact that there was not enough staff. Those that were there did the best they could, but one person cannot cover all positions effectively. July 14, 2014
Rated 3.0 out of 5.0 by PRICE PRICE GOUGING is the only complaint!!!!!! The oil companies are the only reason the prices are so high. July 11, 2014
Rated 5.0 out of 5.0 by Comfortable beds and great breakfast I really appreciated that the breakfast was ready extra early. The hotel was all I have learned to expect from a Holiday Inn Express. July 7, 2014
Rated 5.0 out of 5.0 by Great Place I stay here every week I am working in Pecos area. The room is always clean and comfortable. July 3, 2014
Rated 5.0 out of 5.0 by Relaxing stay, super comfortable bed Our stay at the Holiday Inn Express was easy and relaxing. the rooms were super clean and the mattress and pillows were so comfortable. I lamented not bringing my own pillow at first but loved the pillows provided and slept like an angel. This facility is kept so nice. July 1, 2014
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