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Rated 4.0 out of 5 by 554 reviewers.
Rated 3.0 out of 5.0 by Don't make promises you don't intend to keep. It was very conveniently located, and the facility was very nice. Parking was easy and convenient, and the staff was friendly. Breakfast was A+. That being said...we stayed for one night. We got up the next morning and I went to hop in the shower, and it didn't work. Just a sad little trickle. There was not time to fix it, as we had to hit the road. While checking out, I let the front desk know so that they could fix it before the next guest. The clerk told me that I would be credited 3000 points for my trouble (I didn't ask; she offered). It's been almost three months and the points never showed up in my account. That's a bit of a disappointment. February 21, 2015
Rated 5.0 out of 5.0 by Nice, comfortable hotel Nice, friendly, comfortable and clean, everything you could want. February 19, 2015
Rated 5.0 out of 5.0 by Great way to enjoy a concert! Great staff, clean, comfortable rooms! Fantastic location! February 19, 2015
Rated 5.0 out of 5.0 by Life Saver We were stuck in Chicago flying in from Kansas City on our way to Indiana in a snow Storm and calling to get a room at the last minute. Very nice room and the shuttle was a life saver...thanks again February 18, 2015
Rated 5.0 out of 5.0 by Wedding Stayed over for a wedding, the friendliness and service of staff was outstanding and very patient February 18, 2015
Rated 5.0 out of 5.0 by Great stay I had to find a hotel near O'Hare because a flight home to Boston was cancelled due to snow. My wife found the Holiday Inn Express at O"Hare and easily booked the room for me. The room was clean, the furniture was very nice and the bed was very comfortable. No complaints at all. February 18, 2015
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