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Rated 4.1 out of 5 by 702 reviewers.
Rated 4.0 out of 5.0 by convenient to airport, shopping and eating This was a nice property and the only real issue I had was the electrical sockets couldn't keep my chargers in place. The staff was friendly and helpful, the shuttle was a blessing and breakfast was varied and tasty. I used this as a base for traveling around the area by car. Bear In mind, it is next to an airport and planes do land often. Overall, it was a good experience. August 27, 2015
Rated 5.0 out of 5.0 by Great Hotel Easy booking, easy check-in, fine room, OK breakfast, easy shuttle August 26, 2015
Rated 5.0 out of 5.0 by 空港へのアクセスが良い 外観と内装は少々古いが清掃は行き届いており特に不満はありません。 O'hare空港へのアクセスが良いです。 なんといってもレンタカー返却をするなら目の前がレンタカー返却場��なのでそこからシャトル空港まですぐです。 August 26, 2015
Rated 2.0 out of 5.0 by Check and check out service very poor Rooms are not ready. They do not look at your request prior to assigning you a room. You need to double check the final bill for errors. August 25, 2015
Rated 3.0 out of 5.0 by Great hotel and staff, room not so clean. This was my first visit to Chicago, and loving Holiday Inn Express visits in the past, this location was a no brainer. Check in and the front desk staff were excellent. The hotel looked nice and my room looked up to date and clean, upon first glance. The bathroom wasn't so clean, and the bed skirt on my bed was visibly stained. This wasn't a deal breaker, but was disappointing, given my prior Holiday Inn Express visits. August 24, 2015
Rated 5.0 out of 5.0 by Great Airport Hotel This hotel is close to the terminals and offers a reliable shuttle service. There are a decent number of restaurants within walking distance, as well as a shopping centre. The breakfast buffet is better than average for a Holiday Inn Express. August 24, 2015
Rated 4.0 out of 5.0 by Result of Internet lodging purchase Apparently when you get a room via the Internet at a discount, you are charged immediately. When making on line reservations you should call to ensure that you have a room that contains a fridge and microwave if you are needing them. I was told that only the rooms on the 4th to 6th floor had them but I was put on the 3rd floor due to an event going on in the penthouse. They did provide a microwave but did not have a fridge. However, as I was using the computer in the business center I overheard the front desk person calling someone to provide a fridge to a guest on the 4th floor even though I was told by the cleaning staff they had none to provide. Do not assume anything about your room and call to confirm what you require. Also ask about construction in the area that might impede movement in/out of the hotel property. August 23, 2015
Rated 4.0 out of 5.0 by Abe- laid back on business Great stay at the airport Holiday Inn for business in Chicago August 21, 2015
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