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Rated 3.1 out of 5 by 86 reviewers.
Rated 3.0 out of 5.0 by Average room and average breakfast. I cannot write at least 59 characters for this review. I have filled out all the forms and I don't really have much else to say. October 9, 2014
Rated 5.0 out of 5.0 by Friendly Staff Made our reservation in advance due to late arrival. Greeted by a friendly staff member who attended our needs quickly and efficiently. Property was clean and tidy. Breakfast was up to HIE expectations. Would stay here again. October 7, 2014
Rated 4.0 out of 5.0 by Property Maintenance Artificial scent masking something, perhaps smoking or other issue ... Gives hotel a cheaper quality and not as clean a 'feel' as I would expect from this hotel chain. Deferred maintence such as calcium crusted shower head and slow draining tub (several holiday inn express locations had these issues) was a bit annoying. Moderately worn (needs to be stretched) and stained carpeting in room and halls in addition to odor/artificial scent smell in hall and room gave me the feeling I may have checked into lower end hotel chain and not a Holiday Inn Express ... But Salida, Colorado has few hotel choices for me so I am glad this Holiday Inn Express hotel was available. This hotel, in spite of my comments, would still be considered a 'higher end hotel' in the area and I plan to stay there again. Complements to the staff ... All the Staff was consistently friendly and helpful. October 7, 2014
Rated 3.0 out of 5.0 by Friendly Staff The staff was friendly and very accommodating. Their was an old towel from the last person to stay in my room in the bathroom behind the door. The carpets didnt look that clean but the staff let me use the pool after hours. That was fun. Bed was fairly comfy. October 3, 2014
Rated 1.0 out of 5.0 by Should have read reviews! Surprised this property is HiExpress brand. Certainly does not live up to their standards. Slow/no customer service at front desk, room tacky, questionable cleanliness, light bulbs out, first floor room with both latches on window broken, tired breakfast items w/milk that was 4 days past expiration, teenage girls cleaning room with boyfriends and/or brothers in tow. Yikes. Checked out early. Won't be back. October 2, 2014
Rated 3.0 out of 5.0 by Service at property Staff was not very responsive to, and did not seem to genuinely care about, my needs. Breakfast service needs some work. October 2, 2014
Rated 4.0 out of 5.0 by Great deal and an oasis from the drive. The stay was very quick and easy, somethong we needed after a long drive. September 29, 2014
Rated 3.0 out of 5.0 by COLD Shower If you like a COLD shower, this is the hotel for you!!! Otherwise, it's not too bad. September 29, 2014
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