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Rated 4.2 out of 5 by 199 reviewers.
Rated 4.0 out of 5.0 by Great Location and very comfortable I always like staying at this hotel. It is at a great location, is very clean, and the staff is very nice. The only complaints I have is that you have to pay for parking each night and the rooms that are detached from the main hotel are not as nice to get too. You have to go through the parking lot which looks worn down. A more presentable entrance would be a nice improvement. January 22, 2015
Rated 4.0 out of 5.0 by RAC Nice older Hotel, updated and clean with character located close to shopping, restaurants and a short walk to the beach. Only downside was that this location near the West end of State Street is full of vagrants after dark. January 5, 2015
Rated 5.0 out of 5.0 by Good location and pet friendly We were happy to find a pet-friendly hotel in a good Santa Barbara location. The hotel was nice, we had a good stay, and the staff--especially on the front desk, Jonathan--were terrific. January 3, 2015
Rated 3.0 out of 5.0 by old hotel......not ihg'best. ihg can do better than that in a location like santa Barbra........... December 27, 2014
Rated 5.0 out of 5.0 by NIce property in a great downtown location. Value! Charming property and friendly staff within walking distance to all downtown dining and shopping. I'd use this hotel over the others I've stayed at in Santa Barbara. The rooms are small as with most "historic" buildings but they are well appointed. December 27, 2014
Rated 4.0 out of 5.0 by Great Location Great location for shopping and restaurants right off of State Street. Hotel is older and the rooms are small. Parking is limited and there is a daily fee. Overall good experience. December 19, 2014
Rated 5.0 out of 5.0 by Perfect location, excellent staff, memorable stay My girlfriend (now fiancée) and I got engaged in Santa Barbara and stayed here after a wonderful dinner at Bouchon. We had a spacious corner room on the 3rd floor that was clean, well-lit and very comfortable. The location of the Holiday Inn Express is second-to-none. After a restful night, we were able to walk to the beach in the morning, as well as check out the mall later on. It was so convenient! Finally, the staff is friendly and courteous, and they were very attentive to our needs. They housekeeping staff must've heard about our engagement and we came back to a pair of beautiful towel swans with apples! Such a nice touch! We'll definitely be staying here on our next trip back. December 17, 2014
Rated 2.0 out of 5.0 by No breakfast Good location. However don't count on breakfast. When I mentioned it to front desk, " will let manager know" was all I got. Several days there was not any out, and other days it was late.. Breakfast at 6:30 does not mean start putting it out at 6:50... December 16, 2014
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