Rated 4.2 out of 5 by 155
Rated 5.0 out of 5.0 by LucilleS Most comfortable and relaxing
We have stayed at this Holiday Inn Express many times and because of our great experience we have sought out other Holiday Inn Expresses in other areas we have traveled. It truly is a wise choice.
September 29, 2014
Rated 5.0 out of 5.0 by Lori357 Clean, quiet hotel with friendly staff
Very nice pool, comfortable bed, good breakfast selection.
An elevator would have been nice.
September 25, 2014
Rated 5.0 out of 5.0 by LQCFO Very comfortable bed and friendly staff
Nice place to stay. Need to upgrade the insulation between the floors.
September 23, 2014
Rated 5.0 out of 5.0 Great facility and pet friendly
We always plan on staying at Santa Nella on our trip from So Cal to the northwest coming and going. It is comfortable and has totally fit our needs. Have recommended to several friends who are very positive about their stays at the Inn,
September 19, 2014
Rated 4.0 out of 5.0 by gene700 Television
Could not get some channels listed on directory........................................................
September 19, 2014
Rated 5.0 out of 5.0 by vm3433 great
It was a great staying the room was clean and refresh
September 18, 2014
Rated 4.0 out of 5.0 by RLTt Olde but Goode
Older property, well maintained, clean, quiet and friendly staff, best stay in Santa Nella.
September 14, 2014
Rated 4.0 out of 5.0 by TGBA Best available in Santa Nella
Great Staff, HIE quality rooms, clean but dated property with exterior corridors.
September 10, 2014
Rated 5.0 out of 5.0 by gairan Handy stop over
Was easy access to I 5 for a quick stop over on our way back to Arizona
September 8, 2014
Rated 4.0 out of 5.0 by Shirl63 nice stop
This hotel needs updating but is a nice place to stay.
September 7, 2014
Rated 5.0 out of 5.0 by Natster03 Nice way to break up a long trip
My parents travel from Oregon to Southern California a couple times a year. They recommended this Holiday Inn Express to me on a recent trip up to Northern California and back. A pleasant way to break up a 9 1/2 hour drive!
August 28, 2014
Rated 5.0 out of 5.0 by Car'ma Pleasantly Suprised
The hotel was very good. The room was clean and comfortable, everything worked, there were plenty of towels. The staff was very pleasant and accommodating and the grounds were very clean, didn't have a chance to use the pool but it looked very inviting. Noticed they have a BBQ pit too, that would be great to use when using pool as it's within close proximity to pool. I would stay here again, no question.
August 26, 2014
Rated 4.0 out of 5.0 by Git R Done Very comfortable bed, great wifi and great service by the staff.
Every thing was great except the breakfast service. At previous Holiday Inn Express experiences the breakfast was served at 6am instead of 6:30am. I noticed several other guests waiting for the breakfast area to open up. Due to traffic concerns we needed to be on the road no later than 6:30am. The coffee in the lobby had probably been made the night before. We had to go to a truck stop to get fresh coffee. Something to work on.
August 24, 2014
Rated 5.0 out of 5.0 by traveler679 Friendly, Helpful Staff
The room I stayed in was very clean and comfortable.
August 21, 2014
Rated 1.0 out of 5.0 by lmurphy Only stay here if you have no other choice
The corridor outside the rooms has concrete floors, whenever someone walks past with a suitcase, you can hear it - it sounds as loud as a training going past. Internet is intermittent and the front desk can not be bothered to take a phone call if it is late in the evening.
August 20, 2014
Rated 4.0 out of 5.0 by tccpc Good Stopping Point for Us
We liked the hotel and stayed in it twice within the same trip up and back to Northern California. Our first stay we were downstairs and the person upstairs woke us up very early in the morning stomping back and forth in their room. The second time we requested an upstairs room and never heard a thing. Much better. The pool was absolutely wonderful and we spent a lot of time in it. The breakfast was pretty good except for the eggs which were watery. I also like flavored creamer for my coffee, but they didn't have any, just the plain creamer. But there were a lot of good choices for breakfast. The only downside to our stay (which had nothing to do with the hotel) was that we found it challenging to find a decent restaurant for dinner other than fast food. DO NOT EAT AT THE RESTAURANT IN THE TRUCK STOP. TERRIBLE FOOD!!! ALL OF IT. We will stay at this hotel again on our next trip up the state.
August 18, 2014
Rated 1.0 out of 5.0 by bwjpoo shower tub drain plugged
there were 3 of us seniors. one 87, one 80 and one 77.
I asked for a room on the first floor. they said they were all full.
They said we have elevator you can use. so they put us in a room at the end of the upstairs about 250 ft. from the elevator. so you have to walk with a walker 250 ft. to use the elevator and then about 350 ft. to get breakfast. it looks like they want to make it hard on senior's.
shower drain was plugged up with hair. called front desk, they can't have any one to get to it. so I pulled the drain plug out and pulled some of the hair out so the water could drain.
I live in senior community with over 7200 people over 55 yrs.
I posted on our web sight, warning do not use this hotel.
August 16, 2014
Rated 5.0 out of 5.0 by Lula lou mrs
I enjoyed my stay at this hotel the location was good, the room was very nice and clean. I would not hesitate to spend the night there again in the future.
August 16, 2014
Rated 5.0 out of 5.0 by Molokai Slide A quick Visit
My grand daughter,who travels with us, made a gaming acquaintance on line with a young man that lives in Santa Nella. We were returning from an insect hunting expedition in the Southwest and thought it would be fun to stop by and meet him. Granted, Santa Nella is not exactly a go- to destination, but it was on the route home so we stopped and met him and his mother, and took him out to dinner at Anderson's. It was slightly strange, but our granddaughter assured us that he was a polite young man and he turned out to be that exactly that and we had a delightful time meeting him. We enjoyed our stay at Holiday Inn Express and sat around the pool after dinner and played cribbage while they sat and talked.
August 15, 2014
Rated 5.0 out of 5.0 by linan516 Even better than expected
Have stayed before and always been very satisfied when traveling with kids and for business, but it had been awhile. This time, surprisingly, was even better than the past. Staff was helpful, professional, anticipated my needs (directions, breakfast). Everything worked well on very hot day. Even returned my phone before I realized it was lost! Would definitely recommend.
A lot of things nearby for the traveler - good place to stop on the road and relax for a night. Rooms aren't modern but larger than most newer places.
If noise bothers you, the nearby truck stop might be a problem.
August 14, 2014
Rated 4.0 out of 5.0 by NorCal Mom Good value for the accomodations
After cooling down the very hot room things were much better; thankful for a very efficient A/C unit. The room was large, bed was comfortable, and the outside noise was almost non existent. There aren't too many places to stay in the area and this one is proabably the best.
August 11, 2014
Rated 4.0 out of 5.0 by Lynnfam Great staff
A good one night hotel while traveling. Staff was very polite and helpful
Internet/wifi very poor during our stay
August 11, 2014
Rated 4.0 out of 5.0 by John65 Santa Nella
Great locale for my business travel; good room; great breakfast; hospitable staff
August 11, 2014
Rated 4.0 out of 5.0 by Road traveller Sufficient hotel for 1 night
We stayed here 1 night when travelling on a road trip. The hotel and room was clean, but outdated. The rooms are all accessed from outdoor hallways, vice indoor, which made me feel slightly less safe. On a positive note, breakfast was included and you can't go wrong with toast, peanut butter, and a banana. Also, even though the hotel was full, we found parking. It's a nicer property than most of the no-tell motels along I-5 for not much of an additional cost....plus you get breakfast.
August 11, 2014
Rated 5.0 out of 5.0 by bellabean nice spot with a good pool!
No complaints. Above average property with a decent pool, nice dining area and pretty court yard.
August 8, 2014
Rated 5.0 out of 5.0 by Count47 Clean, safe, comfort, relaxing,
I will now seek out Holiday Inn Express when I travel. I hope they all follow suite with your Santa Nella property
August 7, 2014
Rated 5.0 out of 5.0 by jab45 Nice clean, comfortable
We loved staying at Santa Nella Holiday Inn Express
August 7, 2014
Rated 3.0 out of 5.0 by RSHM One bad night doesn't spoil a long history of satisfaction!
We stay and this Holiday Inn Express location several times a year and have done so for more than a dozen years. Quite frankly, this stay is THE ONLY stay that was not up to what we have grown to expect while staying here.
The biggest issue was that it was SO HOT! Triple digits hot! we arrived mid evening and did not realize until later that there were several things wrong with the room. We had our three 7, 8, and 11 year old grand children with us and the first thing we did after a 4 hour drive was to get to the pool - which was wonderful!
By the time we settled in, we realized that the A/C in the room was not working properly - it had been on for several hours and the room temp was still in the 80's! The coolest it ever got was 70 degrees! The fan would only work on low.
I cannot blame the staff because i know they would have given us a different room - but the thought of changing rooms at 10 pm with three tired and sleepy grandchildren - was just not an option for us.
Also, the Wi-Fi (free - Thank You) kept dropping it's signal - very frustrating.
The 'complimentary' breakfast just keeps getting worse... why even bother?
My grandchildren even noticed the scrambled eggs are powdered and wet. On the plus side - GREAT Coffee and your automatic pancake machine is brilliant! We stayed the week before as well and the Egg omelets - or what ever you call them were terrible - Powdered egg rounds, folded over a filling of RICE & SALSA! YUCK!
Hint: If you tell the Local Denny's you are staying at the motel - they will give you a discount - and the food at Denny's is a lot better. As far as "Complimentary" goes... NOTHING is free! I would gladly PAY extra for a Great Breakfast Buffet - but as for what you are serving for FREE - I'd rather have a room discount.
August 5, 2014
Rated 5.0 out of 5.0 by jmccarty4 Wonderful hotel
Have stayed here several times and all of our
experiences have been very positive. The rooms
are very comfortable, the pool and jacuzzi are
wonderful after a long day of driving. The breakfast
is one of the best complimentary breakfasts we
have experienced. Will definitely be staying here
August 3, 2014
Rated 5.0 out of 5.0 by metadf very minor complaints
a magnifying mirror in the dressing area would be appreciated
the clock was set a few minutes off--and I couldn't figure out how to change it
The light on the phone was blinking, indicating that I had a message--but I was unable to retrieve it (and I'm pretty sure there was no message)
July 30, 2014