Rated 4.0 out of 5 by 302
Rated 5.0 out of 5.0 by kaitlyn1997 clean comfortable room
I picked this hotel as it was close to Safeco Field. It also had a shuttle service to the park. The room was clean
June 17, 2014
Rated 5.0 out of 5.0 by georgia boy 14 Comfortable bed and good service
the room was very clean, breakfast was great, and the price was good compared to the other hotels in the area. I did alot of research and not many hotels had both a full breakfast bar and a pool. I felt like the staff became annoyed when i asked questions, like I was bothering them. Overall we had a good experience.
June 16, 2014
Rated 5.0 out of 5.0 by Judy 55 Comfortable beds, clean and quiet rooms great service
We had a very nice stay at this hotel. Rooms were clean and comfortable. Sheets were soft and pillows comfortable. Pool was warm. Staff friendly and helpful.
June 12, 2014
Rated 5.0 out of 5.0 by Vetteblu Great start to a cruise vacation.
All was 10 of 10 scale, except the employees, all were a 20 on a 10 scale!!!! I don't remember all the names, but Timothy started things straightening out a computer reservation issue.
From there they all couldn't do enough for us. Our rooms were spotless, and breakfast was kept well stocked.
The manager's style is reflected in her employees treatment of the customers.
Perfect location too!
June 11, 2014
Rated 5.0 out of 5.0 by JackThis item is nonsence V ERY GOOD EXPERIENCE
Everything was as I expected it would be.
No problems. Will use Holiday Inn Express again
June 11, 2014
Rated 3.0 out of 5.0 by IVELESSE AVERAGE STAY BUT GOOD LOCATION
IN GENERAL THERE WAS AN AVERAGE EXPERIENCE. GOOD LOCATION AND GOOD PRICE. NEED TO IMPROVE IN THE FOLLOWING AREAS: ROOM CARPETS CLEANING AND CHECK THERE WAS NOBODY SMOOKING IN THE ROOM AND THE ROOM IS EMPTY BEFORE ASIGNING SUCH ROOM TO OTHERS, MORE CONFORTABLE MATTRESS AND PILLOWS, MORE VARIETY OF FOOD ON BREAKFAST, FEW FRONT DESK EMPLOYEES NEED TO BE MORE FRIENDLY. THE TAXI DRIVERS TRANSPORTATION (NOT LIMOUSINE) WERE NOT FRIENDLY AT ALL.
June 9, 2014
Rated 4.0 out of 5.0 by Pokerfish Seattle 2 night stay
Hotel is tired and run down and very noisy. That said, the staff was as good as it gets and when you're treated right, lots can go wrong and at least I am still happy. We had issues and while some could not be resolved, they more than made up for it with their caring attitude and lowering my bill appropriately.
June 9, 2014
Rated 5.0 out of 5.0 by Keith49 Great view of the Needle
Enjoyed two day stay at the HI Express with a great view of the Space Needle. Very pleasant staff, clean and quiet room, nice pool, delicious breakfast. Definitely recommend.
June 5, 2014
Rated 5.0 out of 5.0 by soccer22 not sleepless in Seattle !
the helpfulness and caring attitude of the entire front desk staff made our trip to Seattle a terrific getaway - they went above and beyond to make sure all of our needs were taken care of -- they made getting around the city so easy by arranging car service whenever we needed it -- the drivers were extremely friendly - great breakfast staff -
June 4, 2014
Rated 5.0 out of 5.0 by ALKUSM Great Front Desk
This hotel has the best front desk of any Holiday Inn I have ever visited. Fully supports you in any request. Ready to make sure whatever you need is provided. The manager named Yosi runs this hotel like it should be operated. Congratulations to Holiday Inn Express for getting such an outstanding manager. Of course everything else was perfect as well, but I had to especially point out the capability of the front desk.
June 1, 2014
Rated 5.0 out of 5.0 by Flieger Front Desk Kim is Great.
Very helpful staff! Close to Seattle center. Front Desk is very helpful for suggestions and directions.
June 1, 2014
Rated 5.0 out of 5.0 by Tom32250 Great for a short visit
Excellent choice, well within our budget. Walking distance to a day's activities including the Space Needle and surrounding activities. Excellent restaurant within and outstanding restaurants in walking distance. We didn't need a cab at all except to get to the cruise ship and to get from the end of the metro train to the hotel. Breakfast had many choices, but some of the items (gravy and sausage in particular) didn't meet food safety minimums - too lukewarm when it was brought out.
May 31, 2014
Rated 3.0 out of 5.0 by Walter Wombat BASIC ACCOMMODATION
You get what you pay for in a downtown area.
Stained carpet and dowdy furniture did not present a good initial image. The day counter staff were friendly and helpful.
Breakfast area was way too small for the long weekend crowd.
May 30, 2014
Rated 5.0 out of 5.0 by Carolina Lady Good experience
We stayed at this hotel 2 nights over the Memorial Day weekend. It's close to the Space Needle, and nearby museums. From the Space Needle there is a monorail to Pikes Market so it's not necessary to drive. The staff was always helpful and courteous, even when we asked for a sewing kit and scissors! Good breakfast and clean, comfortable rooms. Thank you for a excellent overall experience!
May 29, 2014
Rated 5.0 out of 5.0 by moego1 Nice place to stay!
We enjoyed our stay, they should consider offering breakfast little earlier everyone was waiting at the door starting at 6 am so it was difficult as most of guests wanted an early start, but overall this is a nice place to stay and would go back, consider offering free shuttle service to and from the airport would also be nice...
May 28, 2014
Rated 5.0 out of 5.0 by Rob2014 Great location
Very relaxing stay! The hotel staff were top quality, very helpfull with resturant recomindations. The location was good for shopping, Pike Place Market and the space needle. Can't wait to go back! Only wish the hotel used real glasses and coffee muggs.
May 27, 2014
Rated 5.0 out of 5.0 by dwa2005 Excellent Experience
We arrived at the hotel a few days before our Alaskan Cruise on 5/11/2014. Jason greeted us promptly as a gold member and did everything he could to ensure we had a comfortable stay. He provided us with a room on the 6th floor with a perfect view of the Space Needle. He also recommended a few places to eat within walking distance.
Our two night stay was absolutely fabulous. All of the staff was friendly and provided excellent information when asked (even how to use the public transportation system).
May 25, 2014
Rated 2.0 out of 5.0 by LB52 disappointed
we must not have been in any of the areas of the hotel where "renovations" had taken place. Our room had stains all over the
carpet and the television did not work properly. You tried to fix the television but it still did not work. The breakfast was good and our room had a view of the Space Needle but those are the only positive things I can say
May 21, 2014
Rated 5.0 out of 5.0 by Color run lover Great room and outstanding view of space needle
Very clean and nice rooms. Staff very friendly and professional.
May 19, 2014
Rated 5.0 out of 5.0 by "DDD's" Al & Pam Front Desk staff...
WOW, what a great front desk staff you have! With our 5 night stay, we always had questions about things in Seattle and everyone was sooooo helpful. Upon check in, My wife & I had a rough morning due to some personal issues but Taysha checked us in and after dealing with her, we were just so relaxed and ready to start our stay with you in Seattle!!!! Location was very good for what we wanted to do and we did have a rental car. Room & bed was very good, had a great view of the Space Needle-THANK YOU Taysha very much for helping us get past a rough morning!! Kim was another desk person that was helpful as so were at least 3 others!!! Sorry, wish I could remember every ones names but can't.
May 7, 2014
Rated 2.0 out of 5.0 by souzap Disappointing Stay in Seattle
The property needs revitalizing and seems dark and tired. The week I was there the (1) tread mill was out of service (2) one of two laundry was out of service (3) the soap dispenser in the working laundry was out of service and (4) the AC fan kept shutting off during the night and the room was uncomfortably warm.
The staff was friendly as always and helpful. I stayed at 3 other Holiday Inn properties the past two weeks and this was by far the poorest and the highest priced. I would not stay again unless improvements were made, despite the excellent location.
May 6, 2014
Rated 5.0 out of 5.0 by GRowe Best Service Ever!!!
I checked in on the 16th of April with a young lady named Renee. She greeted me with a big SMILE and got me upgraded me to a King suite. Thank you for providing some of the best service. I really enjoyed my stay.
April 29, 2014
Rated 5.0 out of 5.0 by VanTourist Great value and convenient location
Excellent customer service at front desk. Duane upgraded us to the top floor with a view of the Space Needle. The bedding and pillows were comfortable. Hotel is located within walking distance to Seattle Center and monorail station. The only downfall is the phone call to front desk never worked and the ice machine on our floor is out of service (with no signage showing the next available location). Overall, we had a great time staying at this hotel.
April 25, 2014
Rated 5.0 out of 5.0 by @wjkno1 Best Place I've Stayed in Seattle
Clean. Quiet. Friendly. Helpful. Yummy breakfast FREE! Workout room for after all you can eat breakfast.
Take the light rail from the air port into Seattle. Then take the Monorail to the Space Needle. Take a taxi, or walk, 3 blocks to the H Inn Exp (Limo $50 from airport; taxi $40; Light rail a couple of bucks!)
April 23, 2014
Rated 4.0 out of 5.0 by tomasg buena estancia de una noche
solo estuve una noche y fue una estadia agradable ya que toda la habitacion esta en excelentes condiciones, tienes cafe para tomar en la mañana y el diario lo tienes a primera hora. En conclusion la relacion precio calidad esta bastante bien y eso dice de la calidad de Holiday Inn.
April 14, 2014
Rated 1.0 out of 5.0 by Rondi uncomfortable bed and poor service
I would not recommend this hotel to anyone. Service was very poor and beds and sheets not good at all.
April 12, 2014
Rated 5.0 out of 5.0 by Amber Marie Great location
This hotel was in a great location! We had restaurant/bar pretty much connected to our hotel. It was is walking distance of Pike Place, the Aquarium and many other great things! We didn't drive anywhere we walked to everything. Had a great time!
April 9, 2014
Rated 4.0 out of 5.0 by Panda64 Generally good experience
Safety deposit in room doesn't work.
Internet is slow and not dependable
Doesn't give any recognition of Gold Membership.
April 1, 2014
Rated 4.0 out of 5.0 by Vikki21 Same sheets
I stained my bed sheets by accident by dropping pizza. They did not change the sheets and made bed with the same ones on the next day. We moved bed to pick up things we dropped in between a bed and wall, when I moved the bed, I saw lots of dust, trash under the bed. However, strong Wifi connection, good breakfast were nice.
March 30, 2014
Rated 5.0 out of 5.0 by Panic1013 great staff
Front desk staff was very helpful with directions and recommendations. Hotel is close to Space Needle and can walk to downtown. Enjoyed our stay there.
March 30, 2014