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Rated 4.5 out of 5 by 268 reviewers.
Rated 1.0 out of 5.0 by TERRIBLE EXPERIENCE ROOM NEVER MET EXPECTATIONS AFTER FIRST NIGHT. -two light bulbs burned out -Refrigerator not plugged in, son crawled around behind cabinets. I needed for prescription meds -clock not plugged in, had to pullout nightstand, battery kept falling out of clock -Bathroom faucet leaked on cold side so much I had to use washrags to channel water so it did run onto the floor. -After first night plastic glasses, soap, shampoo, Kleenex ,and half the towels were never replaced. -room never vacuumed -I DID INFORM THE MANAGER EXPECTATIONS NEVER MET DISAPPOINTED August 22, 2015
Rated 5.0 out of 5.0 by Great stay with a wonderful view Staying at he Seward Holiday Inn Express was a great experience. The hotel was very clean and updated. The breakfast options were very good especially the great quality of the fresh fruit. The wall of windows in the dining area provided lots of natural light with a wonderful view of the mountains and harbor. The dining room staff were friendly and professional. August 21, 2015
Rated 4.0 out of 5.0 by Charming Seward, Ak hotel This hotel is charming and the location is amazing - directly on the harbor. However, it is still a Holiday Inn Express, yet the nightly rate will set you back like a five-star. So, while the harbor side view rooms come with amazing harbor views, it's still a Holiday Inn Express. We recently stayed 2 nights, one paid and the other I used points. I have platinum status and the first night I was given literally the least desirable room. Literally. Bottom corner facing a noisy parking lot. When I found out others without status had been given upgrades I was upset as I give my loyalty to a hotel with the expectation that will be reciprocated. Anyway, the next night I used points and those points were for a harbor view. Fortunately, they honored my reservation and I was given what I booked. The Harbor side rooms have amazing views and I definitely recommend them if you can afford the rate. The hotel was clean, and had a nice (small) indoor pool with a functioning hot-tub. The kids loved the pool and it was nice to warm up after spending the days outside in the cool rain. Staff was always friendly and the lobby was a nice area to mingle with other guests and compare fishing stories. Overall, it is a nice hotel, that offers a fairly extensive free breakfast every morning. One or two nights is a nice splurge but after that, it gets pricey for what you get. I wouldn't hesitate to book another stay should we visit Seward again. August 21, 2015
Rated 2.0 out of 5.0 by Disappointing stay Overall the experience was ok but the fact that we booked a king room with sofa bed for 3 adults and there was only one bed and no sofa bed (just a simple armchair) was pretty annoying, considering also that the room, I was told when I called the hotel, can guest up to 5 people (I hardly imagine 5 people sharing 1 bed). Was also frustrating the process of getting an additional bed and we were treated like it was our fault for not requesting a roll away bed when we booked the room. We never thought it was necessary because the room was a king bed room with a sofa bed. August 19, 2015
Rated 5.0 out of 5.0 by geocache stay our night stay was great we like to stay add holiday inn express as they are clean and the staff is great August 19, 2015
Rated 5.0 out of 5.0 by What aVacation! Our room practically hung right over the harbor!!! August 15, 2015
Rated 5.0 out of 5.0 by Excellent spot to stay in Seward Chose to stay here the night before an all day excursion to the Northwest Glacier by boat. In addition to the ideal location (walking distance to docks and restaurants), the accommodations were very clean and comfortable. Breakfast was great and there were at least a few items that appealed to each member of our family. Parking was not ideal. Too few spaces on the small main lot, although there is a commercial lot directly across the street that the front desk will reimburse you for the following morning. We would have stayed the night after the cruise as well but the place was all sold out several months in advance for the beginning of the annual Silver Salmon Derby August 15, 2015
Rated 5.0 out of 5.0 by Great service It was very, close to a lot of place;s so very pretty town August 14, 2015
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