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Rated 3.9 out of 5 by 395 reviewers.
Rated 4.0 out of 5.0 Nice hotel away from the chaos We stayed at the Holiday Inn for 3 nights. Located right next to the main railway station and metro (5mins journey to people's square). Room was spacious, clean and a relaxing change to the busy shanghai city. Really enjoyed our stay. Not much else in the area and the metro station is a labrynth to get lost in. Breakfast included was not good and a tiny room for that many people. We only got wifi once on our room, which should be available at all times. October 5, 2013
Rated 4.0 out of 5.0 by bed and receptionists The bed is not really comfortable because the firmness of the mattress is not even due to wear and tear of long use. The front desk personnel need more training ie my wife and I checked in together and expected to have two keys instead of one. Also when asked why there is no wifi signal in the room, the answer was all the rooms have no wifi signal which was not acceptable to me because I stayed in this hotel before and there was no problem with the wifi. The receptionist should simply say the signal is not good in some rooms and you can borrow mini router from the front desk, very simple and guest pleased. October 3, 2013
Rated 5.0 out of 5.0 by Good price! Good price! As a platium member, enjoyed free room upgrade. September 28, 2013
Rated 4.0 out of 5.0 by A very good hotel for value oriented travelers We have stayed at this hotel for more than two weeks during our recent trip to Shanghai and we are very satisfied with the value we get. Although the surrounding area is not ideal, the hotel itself is a very good place to stay. Transportation from the hotel is quite convenient with taxi, bus and subway stations available closeby. The included breakfast is a good start for a day of activities. The room is bigger than average hotel rooms and clean. We will defenitely go back to this hotel next time in Shanghai. September 26, 2013
Rated 3.0 out of 5.0 by Value for Money but.. This is a value for money hotel. However, the service has plenty of room for improvement. I would not want to say this is the service level expected of Shanghai, but the promises of staff to call back to confirm items that are left behind during our last stay are not met, not once, not twice, not 3 times, but 4. The lightings for the common areas of each floor could be brighter. Other than the above stated issues, itis still recommendable for budget staying. September 24, 2013
Rated 5.0 out of 5.0 by 性价比好 酒店整体很好,因为是会员在入住的时候给作了升级。早餐一般, 可能是人太多了,显得特别乱。早上在酒店打车太难了。。。。 September 24, 2013
Rated 5.0 out of 5.0 by The bed was very comfortable I stayed there for 10 days, I don't believe I could've stayed at a better place in Shanghai then at the Holiday Inn express, they were all very so helpful, and I say I don't believe that I could've stayed at a better place I mean price was great the value was the best, September 22, 2013
Rated 4.0 out of 5.0 by Comfortable bed and CI CO quickly. The room maintenance is not good The attitude is very good, check-in check-out quickly, The general location, away from the subway station distance is not near, the television signal is poor, TV channels are not many. Air conditioning is not good, the bed is comfortable, take a shower is also very comfortable. September 18, 2013
Rated 3.0 out of 5.0 by 感觉不错的一次入住,有一点点小遗憾 该酒店位于上海火车站北广场 临近上海长途汽车站 地理位置理想,客房设施齐全 干净整洁 睡眠舒服,早餐还算不错。 唯一遗憾的是 当天入住期间,有陌生人尝试打开我们的房门,这种情况发生过两次,这使得对该酒店的安全状况深表怀疑! September 16, 2013
Rated 4.0 out of 5.0 北方假日感受 性价比很高的酒店,交通也很便利,整个酒店的设施对比价格来说是很值得的,酒店提供免费早餐,吃起来很不错,推荐入住 September 12, 2013
Rated 5.0 out of 5.0 by 不错的快捷酒店 酒店离火车站很近,方便出行和晚上到达的旅客,房间比较大,设施尚可,管理不错,靠火车站的位置有点吵,早餐相对简单了些。性价比较高,下次还会入住。 September 11, 2013
Rated 4.0 out of 5.0 by 性价比很好的一天 酒店的前台check in,给人很温馨的感觉,服务人员非常和善的对于问题给予解答 酒店的电梯等设施,有些残旧,部分扶手有松脱的迹象,这应该予以及时维修 客房的走廊光线不够温暖,看上去有些冷淡的感觉,这一点有点不如其他HIX酒店。 客房的卫生情况还是相当不错的,几十在卫生间以及客房内的角落,没有发现毛发等,卫浴设施的水渍也没有残留,看得出来,卫生工作做的很不错。 早餐,由于这个HIX酒店旅行团众多,早餐的品种虽然不是很丰富,但是好在补充还是比较及时,基本的餐点还是齐全,例如炒饭、炒面、面包与芝士,饮料品种略少。 总的来说,还是一次非常不错的入住, September 11, 2013
Rated 4.0 out of 5.0 by Better facility than HI in Shanghai, but the air-condition was really poor Room is clean and bathroom is okay. Breakfast needs to be improved. The worst thing is the air conditional, which was really smelly, which disappointed me. September 11, 2013
Rated 5.0 out of 5.0 by good hotel i like this hotel because good price and good location. September 10, 2013
Rated 4.0 out of 5.0 by Valued room quite a valued room in a acceptable price and the bed is very comfortable as usual September 10, 2013
Rated 4.0 out of 5.0 by Convenient location I have stayed at this place a few times, mostly for its convenience, since it sits right next to the Shanghai railway station and Shanghai Coach station, and it's a few minutes' walk to the subway. Free internet is a plus - if your computer doesn't have LAN port, you can borrow a wireless router for free - great convenience for people with only an iPad. Typical HolidayInn setup - no surprise, and quite cost-effective. September 9, 2013
Rated 4.0 out of 5.0 by convenience and good price this hotel is near the train station and the price is inexpensive. September 5, 2013
Rated 4.0 out of 5.0 by Ok Ok------- 价格低•••••••• •••••••• ••••••• 交通不方便•••••••• •••••••• September 2, 2013
Rated 4.0 out of 5.0 性价比极高的一家酒店 地理位置不错,在上海火车站旁边。地铁线路也很丰富。 性价比极高的一家酒店,非常喜欢,有机会还会再去。 September 1, 2013
Rated 5.0 out of 5.0 by very good hotel mang times here very good will come again I prefer to stay here when I am in SH August 20, 2013
Rated 5.0 out of 5.0 by 酒店很不错 酒店的服务早餐环境各方面都很好,房间很宽敞,入住体验很好,后来想想,升级了套房,看了下,还是相当的好的。早餐很丰盛,一贯的高品质。不过房间的网络还得优化吧,经常性网页无法打开 August 20, 2013
Rated 4.0 out of 5.0 by big room, clean room, comfortable It was great staying there. big room, nice room, comfortable room.. bed is big but its too soft...=x if could be harder alittle more for all the beds it would be best... =) as for those who are looking for WIFI in the room.. only near toilet area or lobby the signal would be strong else it must depends the level. apparently the levels i tried only near toilets or in the toilet den could be able to get connected. as for the cable-lan, its not those super fast kind but still can do normal surfing.. =) Location not near to any shopping area except spectacles shops and railway station... its easy for you to travel to other cities... overall its value for money lastly breakfast is fine for me and partner.. food are really very chinese style. very little western.. however dont expect too much on it.. simple breakfast that could fill up your stomach =) August 19, 2013
Rated 4.0 out of 5.0 by Simple hotel with most of the things you need Have stayed in this hotel for quite some time and have no major issues. Would like to take this opportunity to recognise an individual (housekeeping) who takes care of 16th floor (I think identified by the name of Ms Wu) - who has exceeded expectations as compared to most of other customer facing staff of the hotel. This person has great smile at all times and she not only makes guests feel welcome but is also attentive to the needs of hotel guests. Very attentive person to requests for certain toiletries, drinking water, etc. She certainly housekeeps the room and maintains cleanliness of the room to a high standard. I think she deserves recognition from hotel management. In terms of breakfast, some improvement is really needed (from the kitchen side). Boiled eggs are oily in the outside, fried vegetables are extremely oily and sometimes overcooked. Staff seemed to be quite good in terms of cleaning tables to let other guests dine and should also be recognised for their quick response. Overall a good hotel with basic needs met to Holiday Inn Express standard. August 10, 2013
Rated 2.0 out of 5.0 by It's raining inside? They seems to have water problem inside the hotel. On my floor, they had blankets on the flood to collect water from the carpet. I had to change room because the first one smelled moisture, but the girl at the fromt desck wouldn't change it. I had to come back and ask another clerk, he moved me without problem the second time. The new room was just the same. The breakfast was "ok". The proximity of the metro and China Mobile is usefull. People on the street helped me get there. Overall, not the best HIE in Shanghai. Maybe it was just a bad day. August 9, 2013
Rated 4.0 out of 5.0 by Very helpful staff.....good value good location near Shanghai railway Station and Metro 1, 3 and 4.....Wendy and others at the front desk were really helpful...always willing to translate messages to help me get where I was going....good value...the room was not expensive...the exterior windows need washing.... August 2, 2013
Rated 4.0 out of 5.0 by some room have damp smell Some rooms have a damp smell need improve air con adjustment function August 1, 2013
Rated 4.0 out of 5.0 by Breakfast poor, staff and hotel excellent The hotel is amazingly clean and the staff are quick to respond to a need in the room. They clean and vacuum the rooms and always leave it looking nice. Location, it is right near the train station but you don't hear the noise and rooms are quiet, Metro is a ten minute walk but very easy to walk to. My complaint, the breakfast is not clean. Please fully wash eggs before cooking, especially in the wake of the bird flu. Luckily McDonald's is very close, and the Internet is fast. July 25, 2013
Rated 2.0 out of 5.0 by Noice and cool service! Front desk really bad, I never see any one eye --- no one face to me any time........breakfast ? too much people and noice to eat ! July 23, 2013
Rated 5.0 out of 5.0 by Almost perfect The room is spacious, and with free Internet service. My IHG membership enjoyed a free welcome drink (although it is just a can of soda). If anything missing, would be a refrigerator. As the hotel is not near a convenient store, it is difficult if you want to enjoy a cold drink from the fridge on a hot Shanghai summer evening. Location wise it isn't near a subway stop, about 10 minute walk. July 11, 2013
Rated 1.0 out of 5.0 by the worst experience I've been a member of IHG for years and stayed at various brands of hotel. To be honest, it's the worst experience I've ever had. 1. no shower gel or soap in bathroom. 2. the house keeping tried to break into room in the morning when I was sleeping. 3. televison had color cast badly, poor TV set. July 9, 2013
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