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Rated 4.1 out of 5 by 109 reviewers.
Rated 4.0 out of 5.0 by Great Value The room was very clean, neat and well appointed. The same can be said for the lobby and waiting areas. I found the staff friendly and courteous. My only problem was the smoke alarm that started to chirp at 3 a.m.. I disconnected the unit and advised the front desk. While I was told this was taken care of' upon my return it was not. The staff did promptly get me another up-graded room. Overall a good experience as I have stayed at this property before and will again if the need arises. September 29, 2014
Rated 5.0 out of 5.0 by Nice breakfast and great service Nice place to stay. Clean rooms, friendly staff, breakfast had a nice variety and clean area to enjoy. September 29, 2014
Rated 5.0 out of 5.0 by Great staff and service Recently stayed at this hotel during a volleyball tournament,they were awesome. Very nice hotel. September 24, 2014
Rated 5.0 out of 5.0 by Night for Buisness Clean rooms and friendly staff, not much more you can ask for in a hotel. September 19, 2014
Rated 5.0 out of 5.0 by Noisy Mattress crackling sound Mattress noisy when turning over in bed and getting in and out of bed.Other than that my overall stay was great.Shopping areas was great around the hotel.Eating areas was close and great. September 12, 2014
Rated 5.0 out of 5.0 by Relaxing stay Never had a Jacuzzi tub before this stay. Was wonderful to relax in, especially after being outside on a jobsite fixing a pump. September 11, 2014
Rated 5.0 out of 5.0 by Great Stay Hotel personel were very pleasant and helpful. Have stayed at this hotel numerous times and have always had a great experience. September 11, 2014
Rated 5.0 out of 5.0 by Great Experience Clean...Comfortable Rooms...Friendly Staff...Great Service! Great value for the common businessman with all needed amenities. Close to various resaurants and shops! September 10, 2014
Rated 4.0 out of 5.0 by Simpsonville visit The hotel was nice, staff was friendly and the room was clean. The cinnamon buns were great, other breakfast "cooked" items were not very good. Overall we enjoyed our stay and will more than likely select this hotel in the future. September 3, 2014
Rated 5.0 out of 5.0 by You will be treated like family! My wife and I had a wonderful stay at the "Holiday Inn Express" in Simpsonville, SC. The staff was very friendly and helpful. They made us feel welcome from the moment we stepped in. The room was spacious and well maintained. We never had to go out for breakfast, as the complementary breakfast was very good with many choices. I would definately recommend this hotel to anyone staying in the Simpsonville area. August 28, 2014
Rated 5.0 out of 5.0 by Great service Staff was friendly and smiling, the food was excellent with many choices at breakfast. would like to see a Rewards member, who is using points, get free Premium movies choices for the nights they stay with points. . August 27, 2014
Rated 5.0 out of 5.0 by My stay at Holiday Inn Express SImpsonville I stayed at the Holiday Inn Simpsonville during August 2014. Hotel was nice, room comfortable, staff was very friendly and helpful. Will stay again! August 25, 2014
Rated 5.0 out of 5.0 by Excellent Stay Very convenient location and excellent staff. Great breakfast room, nice and Large area August 24, 2014
Rated 5.0 out of 5.0 by Great room and great service from staff. It has been awhile since I have stayed at a Holiday Inn Express. I was extremely impressed at the quality of the property. August 20, 2014
Rated 5.0 out of 5.0 by Jamie is the BEST! The staff in Simpsonville is the best I've experienced but Jamie is always the highlight of our stay. Genuine and kind are the first words that come to mind. She truly does an exceptional job and always makes us feel so very welcome and constantly checks to be sure we have everything we need. We could all take a lesson or two on Customer Service from Jamie. She is the example we should all follow when dealing with the general public. Jamie goes out of her way to make our stay comfortable even when I can't get the King room that I prefer. She and the staff are the biggest reason we stay at this hotel almost every time we are in the Simpsonville area. August 6, 2014
Rated 1.0 out of 5.0 by Poor rooms First all we had to switch rooms after bathroom sink backed up all over our stuff and we were not even in the room at that time. The maid service took all towels and washcloths and didn't leave us anymore . Then we were there for a ball tournament and the girls were hot and tired and they closed the pool at 9:00pm.my husband is a platinum member and we have never stayed anywhere that closes pool at 9:00. I will not stay at this location again July 30, 2014
Rated 5.0 out of 5.0 by Staff was great! Our stay was for leisure and it really was great. The staff was very nice and willing to help with anything. The only downfall was our shower... there was no pressure in shower head at all so it took a while for a shower... But it really was a great stay. July 20, 2014
Rated 2.0 out of 5.0 by House Keeping not in Order I recently stayed at this location for business. The hotel was ok but needs to be renovated to meet the new hotel standards for for chairs and couches. My toilet seat was nasty without providing addition details and there were a pair of glasses on the floor by my bed. I reported all of these details to mgmt the next day , but they were not concerned. I will not be going back. July 13, 2014
Rated 5.0 out of 5.0 by Happy campers Hotel clean, excellent friendly staff, breakfast was delicious. If ever in the area again, this is where I will stay. July 1, 2014
Rated 5.0 out of 5.0 by Work Overnight Came in late for a one night stay. While the Hotel was booked up, my room was ready and waiting. Clean and cool. Breakfast was area was bigger than others and was clean and good breakfast. Will come back when work requires. June 29, 2014
Rated 3.0 out of 5.0 by Uncomfortable beds and lumpy pillows This was the 3rd Holiday Inn we stayed in during our recent vacation. We also stayed in a Holiday Inn in Virginia and in Charleston. The rooms here were more " tired" and the beds were not comfortable. All 3 of us had difficulty sleeping and the pillows seem to have been put in a washer and were quite lumpy, not pleasant to sleep on. When we arrived, which was about an hour and a half before check in time we were told no rooms were ready so we waited on the lobby until it was time to check in. I should mention that I was traveling with 2 seniors, one who was 74, the other 85 and using a wheelchair. I did not request a handicap room as all members of our party were ambulatory enough to move about the room/bathroom and shower. I was disappointed that we were given a room at the end of hall on 3rd floor. June 25, 2014
Rated 2.0 out of 5.0 by Fine for a night. The positive part of my stay was the staff. They were extremely friendly and helpful..Now the negative was the bathrooms and beds . The bathroom had mildew in the tub. Sleeping on the bed was scratchy and uncomfortable. .The whole hotel is extremely outdated. Which surprised me seeing all the other IHG hotels that have been remodeled. June 23, 2014
Rated 2.0 out of 5.0 by Service was great. Carpets and furniture needs to be either cleaned, replaced or repaired. More attention needs to be used when staff cleans rooms to ensure that guests are not smoking in "non smoking" rooms. June 23, 2014
Rated 5.0 out of 5.0 by Stay on June 17tyh 2014 Everything was great. I was impressed that the hotel staff leaves a note in your room letting you know who is taking care of your room. I hadn't seen that done before but think it is a great idea. June 21, 2014
Rated 5.0 out of 5.0 by Relaxing accomodations Room, bed and bedding provided relaxation-number and softness of pillows was just right. The staff were attentive and friendly. My only suggestion is for a larger bathtub-soaking in a warm tub is very relaxing. June 17, 2014
Rated 4.0 out of 5.0 by Maintenance and Receptacles The receptacle in the bath room was broke, could not use it at all. There was a multi plug in the room that had three different things plugged into it. It was hard to find a receptacle to use for charging phones, etc. They were behind tables, bed , etc. The room was clean, but for a handicap room it was not very well maintained. We were not handicapped, but I'm sure the broken plug in bathroom and not being able to get to other receptacles, would be an inconvenience for others. We did report it to the service desk when we left the next morning. June 15, 2014
Rated 5.0 out of 5.0 by Great Staff!! I have been traveling for over 20 years. Without question HI Express, Simpsonville, SC. Has the best staff of any hotel that I have ever stayed in.... June 12, 2014
Rated 5.0 out of 5.0 by friendly service and great breakfast Very friendly at the desk, wonderfully helpful in the dinning room. Nice, quiet room. June 9, 2014
Rated 5.0 out of 5.0 by Wonderful Stay For the price, thought this motel was a good selection. Had a convenient location for our visit to this area of South Carolina. Would recommend this motel to others who need a nice place to stay in the Simpsonville S. C. area. Breakfast was good and fresh. June 4, 2014
Rated 5.0 out of 5.0 by What a delight to stay here...again excellent service & breakfast We visited during the Aloft Festival, an annual Hot Air Balloon event during Memorial Weekend. We enjoyed our stay, the clean rooms, the comfortable beds, plenty of towels, the friendly staff, and even one morning, when we decided to not go first thing in the morning to watch the hot air balloons, the view from the window of our room of some of the hot air balloons going over our hotel. The other mornings, when the balloon launches actually took place, we went early and then returned to eat breakfast before it ended. In fact, we must compliment Sharon for her extra friendliness & Alta also for keeping the breakfast fresh and filled up during such a busy weekend. This particular HIE has a few healthier options than most other HIE and even seasoned their scrambled eggs. We enjoyed the festival and loved how close this hotel was to the event. There were also plenty of restaurants nearby. We will definitely stay here again. May 29, 2014
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