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Rated 4.5 out of 5 by 321 reviewers.
Rated 5.0 out of 5.0 by Really understand business traveler I can't over-state how friendly and helpful the staff was at this hotel - and it showed in a lot of little extra touches. Having some real breakfast options available at 0430 (Cereal , Yogurt, Fruit, coffee, Juice etc...) was so much better than the meager pickings offered at other places at that time of the morning- clearly they understand the demands of a business traveler. I would highly recommend this hotel if staying in the Eugene/ Springfield Or area. October 2, 2015
Rated 4.0 out of 5.0 great service, convenient location I stayed recently for one night, having had to leave Eugene due to the area being booked up surrounding a football game on move in weekend. I was very impressed with the person who helped me at the front desk, who I think may have been a manager, her name may have been Jennifer. She was very warm, friendly and helpful regarding the area and accomodations. The room was more expensive than typical, probably due to the football game again. It was a bit noisy on the street side and she offered to change it but I stayed and found the traffic noise wasn't too disruptive with the air conditioning on and later. There are quieter rooms I am sure. The room was larger than typical and very comfortable. There is a great brew pub next door. October 2, 2015
Rated 4.0 out of 5.0 by Fine place to stay Although the walls are a little thin (and the exercise room needs more equipment), this is a good HIE with nice staff and no TV blaring in the breakfast room (thank-you). October 1, 2015
Rated 4.0 out of 5.0 by Welcoming property! I was in Oregon for UO Week of Welcome! The staff was very friendly and helpful with suggestions of dining options and things to do. I do believe that the hotel price was much higher than it should have been for hotel of this caliber, but it was comparable to all hotels in the area for the time frame. I would suggest the hotel invest in room darkening blinds and soundproofing windows! The hotel is close to a hospital and the sirens and flashing emergency lights throughout the night were a bit disturbing. Overall, it's a nice property and in a great location, very quick and easy access to the university. September 29, 2015
Rated 5.0 out of 5.0 by easy to find We were very happy with the overall experience offered by this Holiday Inn Express location and we will defiantly plan of staying again when in the area. September 29, 2015
Rated 5.0 out of 5.0 by Excellent Hotel I found this hotel to be exceptional. I have not stayed at a Holiday Inn Express prior to this visit but would definitely stay in the future. I had a unique situation in needed an area to test a student and the staff was exemplary in their accommodating this need plus making the student feel at home and comfortable. Later in the day I had my Granddaughters come visit (3 yr olds) and they loved the indoor pool and spa tub in our suite. September 29, 2015
Rated 5.0 out of 5.0 by Eugene/Springfield Stay The facility was quite nice, and as usual the staff was friendly and helpful. Our beds were comfortable and the heating/air-conditioner worked well. We were not disturbed during the night - whether because the rooms are nicely insulated or the other guests were polite - it was a very pleasant night. If we are in the area again we will be sure to stay here again. September 27, 2015
Rated 2.0 out of 5.0 by Bring your own ice chest and microwave as this place needs some work Staff was very nice, but room was old, tired, no refrigerator or microwave for $136., 2 adults, one night, a Thursday night. Caulking around tub was mildewed and cracked. Breakfast room was basic. Not going to stay there again. Pool looked nice and clean but anyone walking down the hall can look at you, which is intimidating for a woman in a bathing suit at my age. No wonder no one was using the pool. Towels were nice, as was the shampoos and lotions they furnish. Maybe the other rooms are nicer but we were put in a handicap accessible room with a very high toilet which was not good! Bed was not as comfortable as I expected it to be, after staying in other Holiday Inn Express in Arcata, CA, but it wasn't uncomfortable either. I was expecting a plush pillowtop like we have at home, but I must have mistaken this hotel chain for another one that is known for great mattresses. Other than the mildew around the tub wall, the room and bathroom were very clean. September 24, 2015
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