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Rated 4.6 out of 5 by 130 reviewers.
Rated 5.0 out of 5.0 by Outstanding!!!! Loved everything about this experience! Well done!! Super friendly staff. Loved the bath and body works products. Clean, quiet, comfortable, convenient. We will be back next time we pass through!! August 17, 2014
Rated 4.0 out of 5.0 by Difficult to see the wonderful view of the harbor.. Everything was nice as it has been on previous stays. Gentleman at the desk was super courteous and gave us upgrade to top floor suite. Only problem is that the windows are faulty , so because of condensation between the glass layers it makes it hard to see out to the harbor and beyond. Passed on breakfast as there was a kid's swim meet in town the breakfast area was packed so we went out for breakfast. August 16, 2014
Rated 3.0 out of 5.0 by Nice hotel but not sure about the area I am a bit conflicted with reviewing this hotel but here it goes. There is really nothing bad I can say about the hotel. The rooms were clean and comfortable. Rooms have a refrigerator and microwave. The wifi worked well and the pool was nice to have for my kids at the end of the day. Breakfast was standard HI Express. The breakfast room lady could have been a little friendlier, but overall, no complaints. The front desk staff was friendly. The problem is Saint John itself. I expected more from this waterfront town but sadly, it looks as though the economy has hit this place hard. The hotel sits within walking distance of the Market and other attractions but also near a sketchy area. We used the car to go anywhere as we did did not see many people walking on the street during the weekend. The pub under the hotel seems a little scary when you first walk in from the parking area but they serve really good wings and poutine. The waitress there was really nice and friendly. That said, they close the kitchen early, by 7 and most of the places in upper Saint John are closed. We ended up eating dinner at Mc Donalds across the way on our second night (Saturday). We expected the town to be bustling on a summer Saturday. Request a room on a high floor to get a view of the river. August 16, 2014
Rated 5.0 out of 5.0 by Convenient Location and Comfortable Nice location close to downtown and Rockwood Park. Clean well appointed rooms and common areas. Front desk staff were able to extend my check out time. August 15, 2014
Rated 5.0 out of 5.0 by Great room comfortable bed and great service Excellent service, great front desk, good variety for breakfast, room was clean, bathroom very clean,bed and pillows comfy, plenty of towels, excellent room overall. My stay was very comfortable. Easy to find, on and off exits on highway. Hotel parking was very good, had no problem getting a parking spot for the night. August 14, 2014
Rated 5.0 out of 5.0 by Ms. Friendly and considerate staff, rooms were clean and comfortable. Hotel was within walking distance of retaurants and pubs. August 14, 2014
Rated 5.0 out of 5.0 by great place to stay great place to stay in st.john.handy to the downtown area and the reversing falls.hotel met all our expectations.we would stay here again. August 13, 2014
Rated 3.0 out of 5.0 by StJohn stayed there twice within an 8 day span, travelling through to and from Nova scotia. The front desk customer service person was very accommodating and friendly, She gave us a very good recommendation to visit the Market Square where we had a fantastic meal. On the second trip back through we unfortunately had .a rather bad experience with dirty water while bathing. Fortunately it was handled promptly and to our satisfaction. August 8, 2014
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