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Rated 4.6 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Don't judge a book by it's cover No pretty on the outside, but upgraded rooms and friendly staff made for a great stay in St. John October 24, 2014
Rated 5.0 out of 5.0 by Best Hotel In North America We are very picky and and the Holiday Inn Express is the only hotel we stay at for the simple reason that every thing is always perfect I don't believe I have ever been disappointed. Thank you for running a first class hotel. October 24, 2014
Rated 4.0 out of 5.0 by Good Experience This was a different stay at this hotel - usually bubbly with curling juniors - but this time we were there to visit our daughter who had serious back injury. Staff and rate were excellent and very understanding. The accessible room was not vacant but staff found a room right at the elevator door. As usual breakfasts were fantastic! We will be back and hopefully under better conditions the next time. October 21, 2014
Rated 5.0 out of 5.0 by Holiday Inn - Saint John Great location and although the hotel is a little dated (rooms), it is very comfortable and excellent value. When booking, ask for a room facing the port of Saint John and don't miss out on the restaurant located just outside the rear exit (ground floor# called the Down Under. Don't le the décor fool you. Two beer and a cheeseburger platter #$14) and well worth it. The breakfast menu would benefit from more fruit options and a microwave would also be handy. October 21, 2014
Rated 4.0 out of 5.0 by Overall, a good experience Upon our arrival, when we stepped out of our vehicle, the smell almost took our breath away, but that had nothing to do with the hotel, it is just St. John at it's finest! The desk clerk was very friendly and immediately asked me if i was a CAA member, and gave me a better rate than I had originally booked. When we arrived at our room, as soon as we opened the door, the smell of cigarette smoke was very strong and disgusting. Being non-smokers that was totally unacceptable. We went back to the front desk and explained the situation, the clerk immediately apologized profusely and upgraded us to a king suite at no extra charge. That room was clean and fresh smelling, thank goodness! The bed was comfortable and they even had a set of proper wine glasses instead of the paper cups that the last few hotels offered. What a luxury! Breakfast the next morning was mediocre, which I find to be the norm at most of the Express buffets, and the lady in charge of the breakfast room was a bit cranky, to say the least!. But we managed to find a couple of things to satisfy us and get us on our way. And when we stepped outside to go to our car, we were relieved that the horrible smell from the evening before was gone, and we were able to get on our way into the sunshine. All in all, a good experience and would most likely stay here again. October 19, 2014
Rated 5.0 out of 5.0 by Friendly staff,great hotel!! From the moment I arrived at The Holiday In St John,NB.I was greeted with friendliness and respect. As a traveller I try to sty at Holiday Inns whenever possible because I am assured of a friendly staff, great service and a clean comfortable room. St John Holiday Inn carried on that tradition and I now look forward to my next visit to their city. Thanks for the great stay and keep up the good work!! October 19, 2014
Rated 5.0 out of 5.0 by friendly helpful staff The staff was friendly and provided tourist info we needed. Also we appreciated the complimentary water. October 18, 2014
Rated 4.0 out of 5.0 by Convenient for the harbour side We walked along the harbour side walkway into the restaurant area and it was a pleasant walk but not for anyone with walking difficulties. Otherwise no restaurant nearby so eat before you get there or you have to drive to find somewhere and parking could be an issue. Room was very comfortable - not much of a view but beds great and all clean and fresh. Breakfast was okay nothing special - average hotel buffet breakfast in a nice dining area. No bar or restaurant at the hotel. Easy to get back onto the highway and on our way but the airport is a long way from the city October 17, 2014
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