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Rated 4.6 out of 5 by 179 reviewers.
Rated 5.0 out of 5.0 by friendly helpful staff The staff was friendly and provided tourist info we needed. Also we appreciated the complimentary water. October 18, 2014
Rated 4.0 out of 5.0 by Convenient for the harbour side We walked along the harbour side walkway into the restaurant area and it was a pleasant walk but not for anyone with walking difficulties. Otherwise no restaurant nearby so eat before you get there or you have to drive to find somewhere and parking could be an issue. Room was very comfortable - not much of a view but beds great and all clean and fresh. Breakfast was okay nothing special - average hotel buffet breakfast in a nice dining area. No bar or restaurant at the hotel. Easy to get back onto the highway and on our way but the airport is a long way from the city October 17, 2014
Rated 5.0 out of 5.0 by Great Hotel This is a great hotel It is in a good location with very friendly staff October 17, 2014
Rated 3.0 out of 5.0 by Breakfast Sometimes I really wonder what you think running a business is about. Its about making money in the end which in the hotel business means that you have to think how the customers see things and what makes them happy, what annoys them etc. So, I'm sitting the breakfast table, which is close to the entrance and lobby to the hotel. As we know, the breakfast doesn't last the whole day but only a couple of hours. What I like to happen around the area when I'm eating my breakfast? Nothing, mostly peace and quiet. What happened in your hotel? The cleaning lady decided to vacuum the entrance area for 15 minutes and the vacuuming sure wasn't making the area very peaceful as it happened 2 meters from the breakfast area which is in the same open space as the entrance and lobby area. I understand that the cleaning lady is there to clean, so she does what she is suppose to do. But I think it might have been the hotel manager who was around there and she didn't get the idea in here head that the vacuuming could be done outside breakfast hours, instead she was busy telling the cleaning lady in quite a showlike manner how there was a bug or a bee in her office. Don't know if she was the manager, but there were also couple of persons in the reception, one more person in the backroom and not one of you thought that vacuuming could be done at any other time than during the breakfast hours. I can tell you that the noise was quite intolerable when you have just woken up and I bet most people want to eat their breakfast in peace and quiet? October 16, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service This hotel was a surprise. Staff were wonderful and courtious. Bed and pillows comfortable. Soup was even served for a snack at supper. October 15, 2014
Rated 4.0 out of 5.0 by one night stay great night ,good value for price ,excellent inclusive breakfast and friendly staff October 13, 2014
Rated 5.0 out of 5.0 by clean and comfortable Excellent hotel, friendly staff, clean rooms, comfortable beds, excellent free continental breakfast. The western omelette , and cheese omelette very good. October 13, 2014
Rated 5.0 out of 5.0 by Home away from home This hotel is a real gem. It is very conveniently located right next to the Harbour Bridge in Saint John allowing extremely simple access to and from the property. The lobby was lovely and charming as were the always- friendly and accommodating staff . There was a lovely big pot of yummy tomato tortellini soup waiting for us at supper time and the hot breakfast in the morning filled the gap. Both were complimentary! The pool room was inviting and clean and the pool was cool and refreshing. The hot tub was neck deep while standing! So wonderful. Big fluffy towels waited for us when we got out and showered off after our swim. The beds were comfy and the room was relaxing and beautifully appointed. This is by far my favourite hotel in New Brunswick's beautiful port city of Saint John! October 11, 2014
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