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Rated 4.6 out of 5 by 140 reviewers.
Rated 5.0 out of 5.0 by Good location and a restful night The location by the lake and a nice restaurant made a nice ending to our day since we had been traveling for several hours. July 14, 2014
Rated 5.0 out of 5.0 by Nice place to stay The Hilton Express, is a nice place to stay, both for business and vacation travelers. Breakfast isn't a strength, but you can come along with it... July 14, 2014
Rated 5.0 out of 5.0 by Beautiful place and relaxing We have been staying at this location for 7 years. The view from the lakeside rooms is wonderful. The staff is some of the best. Dave the maintenance person goes above and beyond our expectations. Everyone there treats you special and makes your trip enjoyable. We will definitely return again next year. July 11, 2014
Rated 3.0 out of 5.0 by Was expecting more Disappointing breakfast. First morning they ran out of hot foods. Waited for eggs- undercooked- soft and running. Out of coffee. Second morning there was food but sausage and eggs were not hot. We paid extra for a room with a view and was disappointed the balcony was not clean and the railing, chairs and table were full of spiders. For the price we paid... very disappointing. Did not use the pool but the area had lots of room for guest to enjoy. Comfortable bed. Would not recommend the room with a view- not worth the cost.. Regular rooms may be a better value for your money. July 10, 2014
Rated 5.0 out of 5.0 by Great Staff We cannot say enough about the staff, they were so friendly and helpful. Reservations, check in, information about the area and fine dinning, the stay and checkout. All were very helpful to our questions and needs. Simply the best experience we have had away from home. July 10, 2014
Rated 1.0 out of 5.0 by Do not recommend-multiple problems encountered For 1, my husband I looked forward to swimming in the indoor pool, only to find the pool, jacuzzi and seating was swamped with children throwing beach balls and splashing with water wings on, running across the patio from their parents which were sitting in the lawn chairs and jumping into the pool. Kids were swimming in the jacuzzi also. We tried the area multiple times during our Fri-Sun stay & there was never room for 2 adults. Also the free breakfast buffet was lacking. The pancake machine was empty & the lady staff member said it is because they don't want kids getting burned. There were no bananas. The staff member brought 1 to us from back room. There were no carrying trays to take food out of area. Fri July 4th we checked in about 5pm & used the room multiple times. Then went to fireworks & returned about 1am to find our room key would not longer work. The 2 male attendants at front desk reprogrammed the key cards & 1 said it happens when we put our cell phones or other credit cards near the room keys. The other attendant then rode the elevator with us to our floor & checked out the room across the hall from ours. He explained to us the "REAL REASON" our keys did not work was they had cancelled them out on us because they accidentally gave us someone else's room but could not remember who we were. So the other guests had been waiting in the lobby for a room, that we had. So they let us stay in the room and were giving the other people our original room. WHAT! Did they let these other people come into our room when we were not there!!! Only to see our personal items unpacked!!! We do not know!! Then after our rooms were cleaned on Saturday our green blanket was left in a pile on top of the bed nearest the bathroom. Not neatly folded at that end of the bed as was done on the other bed and was done when we checked in. Upon checking in on Fri July 4th a male & female attendant explained that we are a Plantinum member & have many points accumulated & can use the points for free rooms, but not this weekend. Then they said we can get free room upgrades, but not this weekend. So we asked "what can we get this weekend" by being a Platinum member & they said nothing. They then asked if we want a snack pack or points for this stay and we replied points, since the snack packs are just "funny". What good is it being a Platinum member when there are no benefits that can be used? But the staff likes telling you about them. Then they lock you out of your room! WHAT! July 10, 2014
Rated 5.0 out of 5.0 by Good location and rooms Very comfortable hotel. Good rooms (we were able to book one of the suites) and the staff was very attentive to our needs during the day. Pool was nice and there are two seating areas just outside of the pool as well. Breakfast was decent. Fun to watch the "pancake copy machine" work too. July 9, 2014
Rated 3.0 out of 5.0 by Comfortable but no bargain The hotel was a little higher priced than similar hotels in the area. I guess that's why it was available. The wifi in the room was not reliable. July 7, 2014
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