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Rated 4.6 out of 5 by 100 reviewers.
Rated 4.0 out of 5.0 by Great location We stayed here for 1 night, for my birthday, we arrived early and were awarded a free upgrade! The room was very spacious, clean, and inviting! A great view of lake michigan's sunset too! Although I felt the breakfast was disappointing, there are plenty of nearby restaurants to choose from. I used to work for Hilton, so I can be a tough critic of hotels, this was a very nice stay and the staff were very friendly! February 27, 2014
Rated 5.0 out of 5.0 by Great Place to Stay I am a native of SJ. Wife lived here for some years. We throughly enjoyed our stay. We recommended your hotel to others we met during our stay. The breakfasts were really great eating. TR Montei, LTC USA RET rlth=rangers lead the way February 26, 2014
Rated 5.0 out of 5.0 by Bed was a little hard for me but I was able to sleep Ok Over all it was a good experience . Have been here several times and always enjoyed it. Had a lake view room and it was great. It is in a good location for seeing St Joe. February 20, 2014
Rated 2.0 out of 5.0 by Not good service at afternoon/night Poor service from the people that work at afternoon/nights, hopefully is not too late for you guys since competition will arrive soon to town. February 13, 2014
Rated 5.0 out of 5.0 by Staff makes all the difference!! I was in the area on business (off season) and this hotel is fantastic. If I could rate the staff 10 stars I would. From check in to check out, every staff person I came in contact with was happy and friendly and went out of their way to make me feel at home. On Wednesday night of my stay, I was leaving to go to dinner when one of the staff members stopped me and told me it was "Customer appreciation night" and that there was a free buffet for guests. It was very cold and nasty out, and going out in it was the last thing I wanted to do, so this was so far above and beyond what I expected that I couldn't believe it. I sat there and had dinner and chatted with staff and a few guests, It was a wonderful evening and very much appreciated. I truly felt at home. As for the room- it was very clean and very comfortable. Everything I could want in a hotel. I had a balcony overlooking the lake, and even though it was frozen over and cold, the view was great. Thanks for making my stay a warm and inviting one. I will be back when the weather turns nicer! February 10, 2014
Rated 4.0 out of 5.0 by Can we get another health club This property has never disappointed in 9 years ive been staying there. The front desk people are fantastic-Amanda, Mitch.... I only wish-although its a nice perk idea- that there was an option besides southshore racquet club for a work out. The second they see the yellow HI comp pass, theres usually a look, a grunt and then treatment like i am wasting the front desk 'woman's time. Now i remember why i stay less than i used to at this nice property. It does save drive time during the winter...thats about it. February 1, 2014
Rated 5.0 out of 5.0 by Nice&Clean!!! Great Place! We will be back next we are in the area! January 15, 2014
Rated 5.0 out of 5.0 by Great Service!!! I stay here several times through the year due to business. I have to say Mark, Linda, and Amanda are the best at what they do. I stay in several hotels throughout the year, but this is the only hotel I can count on in the area to see a familiar face. I always look forward to my travels to Saint Joseph due to this. Clean and up to date with great people! January 15, 2014
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