Rated 5.0 out of 5.0 by mid1280 Planning a Repeat Performance
When you arrive at a hotel to check-in, the first person you encounter is the desk clerk. When you are made to feel "special" during those few brief moments, you just know you will be staying at a first class facility. That's how we were treated from the moment we arrived until our departure. We were impressed by the comforts in our room, the cleanliness of the hotel, the warmth & helpfulness of your staff, and the phenomenal breakfast provided. This left us with such a lasting impression, that we decided to book a return visit in a couple of weeks. There is no drive too long when you need "another dose" of the Holiday Inn Express in St. Joseph experience!
May 14, 2013
Rated 5.0 out of 5.0 Great experience
Rarely do I provide a review, however your breakfast offering was outstanding thanks to Linda! Everything was delicious and she went out of her way to assist and make sure I had everything that I needed!
Please pass on my thanks to Linda!
April 29, 2013
Rated 5.0 out of 5.0 by ReliableMike Great family stay
We enjoyed the Kids suite with our three children. The rooms were well appointed. Staff was friendly and helpful, especially Linda in the breakfast room. The location was a couple of miles from the center of town. The Mexican restaurant next door was very good.
We will certainly use this property again for family travel!
April 21, 2013
Rated 5.0 out of 5.0 by JMike67 Assigned room type as requested in advance.
Everything was perfect with this experience except for the weather. We had a room with a view of Lake Michigan...unfortunately the fog, wind, rain and cold temperatures spoiled our later plans.
April 15, 2013
Rated 5.0 out of 5.0 by Ryan220 Kid Friendly & Nice Breakfast!
We stopped at this Holiday Inn on our way home from visiting family and booked a kid-friendly suite (figuring that it would be a nice treat for the kids on the last day of vacation). It was great! Not only will I always look for the kid-friendly suite option anywhere we go, but we will also make sure to stop at this hotel. The suite was huge so we were all able to spread out and relax doing different things without bumping into each other. The breakfast was hot and the attendant made sure that everything was stocked all the way until the end. (Our family went to breakfast in a couple of shifts. Our last trip for food was about 15 minutes before it was scheduled to end and they were still refilling everything!)
The hotel wasn't perfect. There were a couple of minor issues. The pool was cold. The tv in the fitness center was on the fritz. Our wi-fi barely worked in our room. These were mostly minor issues and we saw the maintenance person there on a Sunday morning working (we believe on most of those issues#.
As far as being a Priority Club Member, they didn't do anything to suggest that I was 'extra' valued or that I received anything in particular. I don't expect a lot #I do it mostly for the points and free stays# but it would have been nice to be acknowledged and received something small to note it.
Overall, we were very pleased and would/will do it all over again if we have the opportunity!
April 5, 2013
Rated 5.0 out of 5.0 by Beachnut Feels like home
Whenever we go to Saint Joseph, we stay at the Holiday Inn Express. On our last stay, as we walked through the doors, my wife commented that "It feels like home". It's relaxing and the staff is great. We will be back.
April 3, 2013
Rated 5.0 out of 5.0 by Misspawpaw Would Not Use Any Other Hotel in St. Joe
I don't think that i have enough thanks for all this Hotel has done for the Miss Paw Paw Scholarship Program during Blossomtime week! Thank you again for all you do and see you next year
March 18, 2013
Rated 4.0 out of 5.0 by passingtrhough Nice location
The location was nice. A little far off the highway but close to downtown and the water. The sheets, however, felt like sandpaper. They need a gallon of downey to soften them up.
March 15, 2013