Rated 5.0 out of 5.0 by gwtwbuts Care & Comfort
I always stay at this location when in SSI, they always make sure I have what I need & take away the things I can't come in contact with. In the past several years I have developed so very bad allergies, that if I come in contact with some things it means out with the Epi-pen or to ER. Neither of which I like. So each time I travel I call the HIE wherever we are going, tell them my short story version now & they have ALWAYS been MORE than accommodating. The gentleman at the front desk when we arrived very late was so nice; he acted as if he had gotten worried about us getting in so late & was so genuinely happy with our arrival. He checked with me shorty after we got settled to be sure I had everything I need to have a wonderful stay. We did have the very BEST home away from home ever. I look forward to our next Dr's visit on SSI.
Many thanks & blessings
January 31, 2013
Rated 5.0 out of 5.0 by Franklin Nice room and breakfast
My room was clean and comfortable. I enjoyed the breakfast very much and found it very adequate.
January 23, 2013
Rated 2.0 out of 5.0 by jvab Disappointed in accommdations
We have been staying at this particular facility for many years, as we have faily in this area we visit regularly. We have experienced renovations over the years (good). However, this stay was not as expected (it may be time for a rennovation - additional outlets or charging stations are needed, we had to unplug lamps inorder to have enough outlets for chargers). As our room was nice (a sink inside the bathroom and a vanity & sink outside of the bathroomside of bathroom (definitely a plus), we had issues with the bathroom (toilet).
We brought it to be management's attention, which he commented that he had received previous complaints about the bathroom/toilet in that room - he did move us to another room - which happened to be a handicapped accessible room. Unfortunately -we did not have the same amenities as our previous room. (Single sink only in bathroom, had to remove handicapped accessories from the tub before using the shower.) It just wasn't as nice or enjoyable. Since we go to this location fairly often, I guess we may be looking for a new inn to stay at .
January 4, 2013
Rated 5.0 out of 5.0 by Willobeemom Quiet and Relaxing
The staff was friendly and accomodating. ,
They had good knowledge of the area and attractions along with accurate directions. We enjoyed a quiet and tranquil stay.
January 4, 2013
Rated 4.0 out of 5.0 by xxxxaaaa115 Where is it?
Only problem I had was finding the hotel in the
first place. No signage in one direction and the
smallest sign in the other.
January 2, 2013
Rated 2.0 out of 5.0 by joenewc Cant close curtains
For a place to sleep this hotel is OK. There was no shuttle from the air port and you can’t close the windows. Customer service is so-so, I lost my rewards card and the front desk agent was locked out of his computer and said he couldn’t find it for me. If given a choice I would not stay there again.
December 15, 2012
Rated 3.0 out of 5.0 by billyb51 Lousy climate control
A/c could not be set lower than 74 degrees. I had made a special request online at the time I booked that the a/c be working properly upon arrival. This request was obviously ignored.
November 18, 2012
Rated 5.0 out of 5.0 by Cory27 Great place to relax
Staff was extremely helpful. They were very knowledgeable about their town and gave us great direction on where to go eat and enjoy the island.
November 8, 2012
Rated 3.0 out of 5.0 by FFFF shower
We have stopped at this motel for more than a decade and it is beginning to feel a little tired.
The shower had apparently been rebuilt and was almost unusable - first time we ever had that problem at a HI
As a general peice of feedback for all your units we have stayed at in the last few months
The Columbian Coffee used is Terrible!!!
October 22, 2012