Rated 4.0 out of 5 by 66
Rated 5.0 out of 5.0 by VictoriaTraveler Value and service
Great service and value. Helpful people and nice location.
October 14, 2013
Rated 4.0 out of 5.0 by Nick29655 Comfort and Cleanliness
The room was comfortable and very clean. I missed a restaurant on the premises
October 9, 2013
Rated 4.0 out of 5.0 by davidh69 good place to stay
ok to visit parking not great breakfast selection to small
October 7, 2013
Rated 5.0 out of 5.0 by Milvy Great service
Great value, staff very friendly and helpful. Good location. Wonderful and comply bed fell asleep in seconds. I recommend to a few of my friends that will be traveling in the area.
October 4, 2013
Rated 5.0 out of 5.0 by Midnitebird Overnight in Stamford
Beautifully remodeled king suite was perfect for 2 tired
travelers. We appreciated the upgrade! Bed and pillows offered
a great night's sleep. Complimentary breakfast was fresh and
hot. Great stay, no issues. Entrance to the hotel is a bit tricky so
watch driving directions and approach slowly!
October 2, 2013
Rated 3.0 out of 5.0 by ttwu the sheets do not fit the bed!
Staff was friendly and helpful and room was quiet and clean. My major complaint is that the fitted sheets were too small for the bed and kept coming off! It was pretty annoying as no one wants to sleep on a bare mattress.
October 2, 2013
Rated 2.0 out of 5.0 by Rein Hotel was good but house keeping and staff were uncooperative
Stay at hotel was fine but I accidently left my baby's toy in the room after check out. I called them 10 times the same evening regarding this and nobody called me back. They transferred me to house keeping, even director of house keeping who refused to answer the phone and never called me back even after I left 10 messages. My baby loved that toy and obviously I left it in the room and never got it back simply coz nobody from the staff even bothered to call me to speak to me.
September 30, 2013
Rated 4.0 out of 5.0 by Blondiegirl Breakfast & Parking
We enjoyed our stay except for the meager breakfast choices and
the ridiculous parking situation. The bed was comfortable and the room was quiet.
September 27, 2013
Rated 3.0 out of 5.0 by Roadqueen53 Time to remember their roots
Honestly, this is not a 5 star resort hotel...it's a Holiday Inn Express which is really over priced to begin with. Add to that the $10 per night parking fee & it's just not worth it. Actually, I wouldn't mind the parking fee if it were not for the very long walk from the garage through another hotel lobby & finally to the HIE.
This is just not what a person needs after a long day at work. The room was lovely & comfortable but the breakfast was just the standard fare and, really, the whole parking thing just ruined my 2 day stay. Valet parking is not an option for me as I drive a company car for which I am responsible.
September 23, 2013
Rated 2.0 out of 5.0 by michiganone very loud
the first night was met with the fire alarm going off and having to proceed outdoors with no signs of smoke or fire
the second night i dealt with kids running up and down the hallway for hours.
this would be an ok hotel to stay at if it wasnt joined with another hotel that allows constant running of kids throughout the property with no supervision.. i would think twice before staying at this specific hotel
September 23, 2013
Rated 1.0 out of 5.0 by giah Unwelcoming and Uncomfortable
First I need to comment on the design and decor of this facility.
I cannot understand why anyone would put ceramic tile in the halls of a hotel. The sound of the roller bag wheels on the tile floor was disruptive for both sleep and relaxation; and just in case you wanted/needed to sleep during the day because you worked all night in the hospital, forget it; once housekeeping arrived on the tile floor your only option is to be awake.
The staff were as cold and unwelcoming as the tile during both check in and check out unsual for stays at Holiday Inn.
I wasn't happy about the $12.00 parking charge either.
I checked out after 1 night and checked in to a competitors where the staff were delightfully friendly and the accommadations were restfull and relaxing.
September 21, 2013
Rated 5.0 out of 5.0 by jmmsca Comfortable bed and great service.
I'm always happy, great customer service accessible to NYC by train
September 16, 2013
Rated 2.0 out of 5.0 by Fred6339 Tough stay. . .
Nice room, but tough stay. Parking is $10/night and it is probably 1/2mile away. No onsite restaurant contributed to overall tough stay.
September 9, 2013
Rated 5.0 out of 5.0 by Phawx Everything was above what I expected
The room was very clean and the staff was beyond excellent.
August 29, 2013
Rated 5.0 out of 5.0 by Roadtripping13 Welcome respite
We'd been driving for hours on our way home from Maine and had picked Stamford as our place for the night. The rates were more reasonable than some other Holiday Inns nearby. We were blown away by how helpful the staff was and the room was perfect. The first welcome benefit was the snack/coke offered upon check-in bc we were rewards members. My husband doesn't drink coffee, so that diet coke made his morning! Breakfast was great-- the kids ate so much better than at other places too. Lots of choices for everyone, with a nice balance of sweet treats and healthy options.
August 28, 2013
Rated 4.0 out of 5.0 by OldHomeVisit Clean and friendly
The front desk staff when we arrived were extremely helpful and friendly. We received the royal treatment. The gym had many options. The room was clean and fresh. Only complaint was person before us left shower in spray mode and turned shower head outward so I received a shower while getting in.
August 22, 2013
Rated 5.0 out of 5.0 by MF1972 Great Overnight Stay
Just stayed a Saturday night after driving down from Boston and visiting some relatives in Westchester County. Check-in was super fast at 8:30p.m. Parking was also fine, although I wonder if I could have gotten street parking for free.
Everyone got a good nights sleep and enjoyed the free breakfast. Toilet clogged once, but housekeeping fixed it quickly. Housekeeping also delivered toothbrushes and toothpaste to our room which we forgot to pack.
August 21, 2013
Rated 1.0 out of 5.0 by dulcie doors
The only problem was the closing of peoples doors maybe you could put some kind of stops.
August 18, 2013
Rated 5.0 out of 5.0 by Gego203 Wonderful
Exceptional Service the Staff were very friendly and professional. My wife and I loved the room, it was very clean smelt great also the decor and ambiance were fantastic it was a very lovely place to relax and unwind after a long day of shopping.
August 17, 2013
Rated 5.0 out of 5.0 by Francine Comfortable bed, clean room, great TV
Haven't a thing to complain about. It was really nice. After a long drive, we just wanted to settle in and relax. Room was very appealing. We were quite tired and didn't want to go out to eat dinner so we ate in at some dining room that was in the middle of a renovation. The food was good and the food and beverage manager did a good job multitasking as he was the only one working the room.
August 17, 2013
Rated 5.0 out of 5.0 by Juleez13 STRONGLY RECOMMEND
This was a GREAT choice for our commute to see NYC! You have access to the Pool and Gym and rooms were quiet, clean and perfect amenities (fridge 7 microwave) for a 2-night stay!
August 11, 2013
Rated 4.0 out of 5.0 by Boo4Dee Excellent Service Makes Up for Avarage Facility
An old hotel was split into two properties - the uppity Stamford Plaza and a Holiday Inn for the rest of us. In keeping with the current corporate plan to move the venerable Holiday Inn brand back upscale where it used to be, the legacy rooms and hallways received a decent facelift. The formerly bowel-like interior hallways feel very techno-modern and the rooms have been cleaned up well. The rooms we were offered contain either a king or two full-size beds. Queens would have suited our family better, but our greatest objection was that one of the fulls was broken. We had the kids asleep in one bed, and tried to sleep on the other; in the 'bowl bed' it was very intimate, in a 'taco-shell' sort of way. We moved the sleeping toddlers and had a decent night's sleep in their bed. The room was quiet and the bathroom was clean and mold-free (nice when you want to put kiddoes in the bathtub to wash off the beach). The free continental-plus breakfast was spare, but perfect for a young family to fuel up before blast-off. Parking was pricey: $10 to self-park and $12 for valet.
What completely overshadowed this issue was the OUTSTANDING customer service. We were taking Amtrak at 8am the next morning, and the staff helped us return the rental car across town that evening, plus get our kids and caboodle over to the train station with plenty of time despite the horrible morning traffic. The drivers were courteous and patient, particularly the cool fellow from Georgia (as in Tblisi) who battled the buses at Amtrak so he could help us unload and not get kids squished in the maelstrom. This is why we stayed at the Holiday Inn - totally avoided the morning chaos on I-95. I would stay here again, (but check the beds before unpacking...)
August 11, 2013
Rated 5.0 out of 5.0 by aproct Clean and Great service
We stayed here for 3 nights and loved it. The breakfast was hot and good. the hotel is is walking distance to shopping, and the guy at the front desk..i think his name was William went beyond our expectations. We were extremely impressed on the cleanliness of the hotel lobby and rooms. Would definitely stay again. The only complaint ,if i had to make one, was the pool that is shared with the adjoining hotel was not clean, the shuttle hours are a bit inconvenient
August 6, 2013
Rated 5.0 out of 5.0 by Molicious37 Great service
This is a beautiful place to stay if your are looking for comfort. The room was very clean and big. The bed was nice and cozy. The halls were so quiet you can hear a pin drop.
August 2, 2013
Rated 5.0 out of 5.0 by mdj1974 Great Stay
The room was very comfortable and spacious. Staff were very accommodating and pleasant during my stay. The only drawback would be the shower head as it was loose from the shower wall.
August 1, 2013
Rated 5.0 out of 5.0 by JCM66 Priority Club stay was great value.
I used Priority Club Points to stay for a reduced cost over the regular rate.
The room was clean, the breakfast was very good, the front desk staff were very helpful and the pool / gym facilities next door were good.
July 31, 2013
Rated 2.0 out of 5.0 by Mcady Needs TLC
Very average property...Towels were in terrible shape
July 27, 2013
Rated 4.0 out of 5.0 by AAspi Home away from home
What a pleasant surprise! The staff are wonderful, and the accommodations were more than adequate. Tis is not the Ritz but everything is clean and well appointed. Very comfortable and easy in and out. Very nice breakfast included, is a great deal!!
July 27, 2013
Rated 5.0 out of 5.0 by WalkerFamily Overall excellent experience
Although we were initially distressed about the change of location since our last visit, the location was well worth the extra few minutes off the highway. The accommodations were of high quality, the staff aimed to please, and the shuttle to local area restaurants made the trip even nicer- Thanks to all.
July 26, 2013
Rated 5.0 out of 5.0 by Tinman1960 Nice place.
This place is clean and very nice,would definitely stay there again.
The rooms are big and comfortable with great amenities.
July 25, 2013