Rated 4.4 out of 5 by 369
Rated 5.0 out of 5.0 by The B-Man Predictably High Quality Experience
Our stay in Staten Island Holiday Inn Express has confirmed and sustained our previous high expectations. Clean facilities, comfortable rooms, safe surroundings and friendly staff. Holiday Inn Express is a "Brand" that a consumer can rely on when traveling to unfamiliar areas.
April 25, 2016
Rated 5.0 out of 5.0 by Jennifer W. Friendliest staff of all Holiday Inn Express properties
The staff on Staten Island know how to make you feel welcome. The rooms may not be as up to date as other properties, but the location and staff make up for it.
April 20, 2016
Rated 2.0 out of 5.0 by akirby9 Very medicore holiday inn express
I travel quite a lot for business and generally find the holiday inn express brand to be relatively consistent in terms of good value for price paid. They are usually simple but clean and comfortable. This property is an exception. Property is outdated, walls are very thin. Did not sleep well at all because bed essentially had a sinkhole in the middle of it and could hear so much noise from the hallway and elevator. Breakfast is in the cellar, which is a very small and cramped space. The best way I can put it is that I did not feel a refreshed or welcoming feeling when coming back to the hotel or waking up in the morning. The only good thing I can say is that staff were relatively attentive to my needs, fixing broken hairdryer promptly and promising to fix broken phone upon checkout. Will not return.
April 18, 2016
Rated 5.0 out of 5.0 by gasworker686 cruise and park stay
See previous post note this is too long to complete and redundant for me to repeat a very positive review earlier in the survey.
April 16, 2016
Rated 5.0 out of 5.0 by grampsrbert Great value for area
The Holiday Inn Express - Staten Island West is easily accessed off route 440. Oddly, it is tucked between two other hotels that share the same parking lot and charged much more for the same location.The staff was professional and courteous. The room was clean and quiet.
April 11, 2016
Rated 5.0 out of 5.0 by Tree557 Welcomed when we came through the front door
My family and I were in town for a funeral. We were welcomed when we walked into the hotel and all the staff were friendly. The room was clean and our overall stay was great.
April 10, 2016
Rated 5.0 out of 5.0 by reddog1969 convenient location
convenient location, good front desk customer service, Sam helped get me a room when one of my partners forgot to reserve a room for me
April 10, 2016
Rated 5.0 out of 5.0 by Sandhog Great service great staff
I stay here often this is a great place. great price close to the city . I can get in and out with no hassle. SAM is the man, he works the front desk and is always ready to assist in any issue you may have . Great job
April 5, 2016