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Rated 3.8 out of 5 by 249 reviewers.
Rated 1.0 out of 5.0 by Poor stay This was the worst stay at a Holiday Inn Express. I had trouble checking in with my company credit card and the receptionist was not helpful. She did note know how to use a different card and I ended having to put charges on two different personal cards. Also the wifi was not strong in the room I stayed making it very difficult to get work done. The room was in poor condition. It looked like repairs had been made but there was no attempt to cover anything up, i.e. Shower curtain was moved but there were holes in the wall. August 24, 2014
Rated 1.0 out of 5.0 by Bad Experience The price range for the Hotel is excellent, but the cleanliness of the room and furniture in the room is poor. The room had such an odor we had to go and purchase air fresheners. August 24, 2014
Rated 2.0 out of 5.0 by Such an exhausting experiance I am not even sure where to begin. It took an hour for the shuttle to pick us up from the airport, we were told this was because the driver got into an accident. Then we were told that check in was at 3 pm and that we could not check in early. Which is understandable. However, I had group staying at the hotel and we booked 8 rooms all together the morning before my wedding. Only one was available 3. Another was available around 4. The rest were not cleaned until after 5:30-6. This is completely unacceptable and shows a glaring lack of management. The last thing I wanted to be doing was checking with the front desk every 30 minutes to try to get my wedding guests a room that they had booked months in advance. The only redeeming part of this stay was that the two women I dealt with at the front desk were truly wonderful. I felt bad for them as this lack of management obviously made there jobs a great deal harder. If check in is at 3 there is no excuse for the rooms not to be all clean TWO HOURS later. On top of that we had so many problems with the rooms that I didn't have the energy in me to address. Including a broken hair dryer iron, air conditioner, BED (in one of the double queen rooms), bathroom fan, and no cold water. If the front desk associates hadn't been so nice and if I had not had a group of people that spent the day traveling we would have left and gone to another hotel. August 24, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Excellent hotel - clean, comfortable, friendly staff. August 20, 2014
Rated 5.0 out of 5.0 Great Stay We used this hotel to park our cars for a four day cruise. The staff was very helpful and nice. I would definitely stay here again. The rooms were clean and well maintained. August 19, 2014
Rated 5.0 out of 5.0 by One of the nicest hotels in the area This hotel was clean and comfortable. Very quiet and the staff is friendly. I didn't had a reservation but the receptionist put me in a room in a matter of minutes. I suggest you make a reservation because a lot of people choose this hotel in the Tampa Bay Area. August 18, 2014
Rated 4.0 out of 5.0 by Excellent service While not all rooms were as cool as i would have liked, the staff members were friendly and worked quickly to address any and all concerns. The rooms were spacious, and the breakfast selection was decent. I would not hesitate to stay here the next time I am in the Tampa area. August 18, 2014
Rated 5.0 out of 5.0 by Great Stay before Crusie in Tampa Great stay for the Tampa Area We stayed at this hotel the night before our cruise and we have used it in the past as well. It’s about a 15 minute ride to the Cruise Terminal and the hotel does offer a shuttle. Note though that we prefer to arrive at the terminal well before the shuttle goes to the port. In fact as Platinum Guests with the cruise line we were on the ship before the shuttle would have left the hotel. We take a cab instead. We understand the hotel schedule as they have airport priorities. It is also a mile or so to the Yankees Spring Training facility is close to shopping and restaurants. Unfortunately the restaurant at the front of the parking lot has closed. We enjoyed it in the past. We do have a dining recommendation however. Not usually one for restaurant chains we went to Carrabba’s. We do recommend it but also recommend you ask for Katie in the bar area as your server. A chain is a chain so the server can make the experience worth the trip. Katie made our dinner fun. While we are at Kudos, Jasmine at the front desk was extremely friendly and helpful. Very positive front desk experience. They have an outdoor pool and hot tub which we also enjoy when we stay here. We recommend this hotel as a transition while in the area. August 16, 2014
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