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Rated 3.9 out of 5 by 425 reviewers.
Rated 1.0 out of 5.0 by Please demo and re-build This hotel is disgusting and old. Please demolish. February 23, 2015
Rated 5.0 out of 5.0 by As good as it gets. One thing I forgot to mention in this survey. We DID encounter a problem in the bathroom. The tub stopper was broken and we did not realize it until the morning when my wife went to take a bath. She had to improvise using a wash cloth to get enough water to stay in the tub for her bath. When I told the front desk clerk about this as we were checking out (as I thought they should know about this problem), she immediately and without hesitation took $20 off our bill. Now that is what I call SERVICE!!! February 22, 2015
Rated 4.0 out of 5.0 by Great Hotel, Bad Shuttle for Cruising Be sure to get any promises of shuttle service to and from the port in writing before making any reservations. February 22, 2015
Rated 5.0 out of 5.0 by Großes Zimmer und guter Service Alles prima. Shuttleservice hat gut funktioniert auch zu später Stunde. Zimmer waren sehr geräumig und Betten sehr bequem. February 22, 2015
Rated 4.0 out of 5.0 by Good shuttle and helpful staff Enjoyed our stay at this hotel due to the convenience to shopping and the airport. Shuttle drivers were all great. Hotel pool was freezing and too cold to swim in. Room was a nice size. More staff at the front desk would offer improved service. February 22, 2015
Rated 2.0 out of 5.0 by Underwhelmed I stayed 3 times over a 3 week period and was underwhelmed. Twice I was not recognized as an IHG member. Once I could not access my room due to a broken lock. Another time the shuttle service to the airport quit due to an unsafe vehicle, although the manager did make the trip in her own personal vehicle. February 22, 2015
Rated 2.0 out of 5.0 by Terrible check-in Definitely not what I have come to expect from a Holiday Inn Express. Only the breakfast was up to the normal standards. February 20, 2015
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