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Rated 3.7 out of 5 by 151 reviewers.
Rated 2.0 out of 5.0 by Clean spacious rooms, good breakfast, no hot water that morning... We arrived late in the night around 1am, the room was a king suite with lots of space and was very clean. TV was very small in the corner of the bedroom hanging up where it was hard to see it. The temp in the room was very cold upon arrival and we had a hard time getting it to where it was a comfortable sleeping temp. We had no hot water in the early morning due to a maintenance issue we were told, so no hot shower after freezing all night. We went to the breakfast bar which was the best part of our experience. Nice place to lay your head for a night and even better if your going to a game with the stadium right down the street. Overall if the room was a bit warmer and the hot water didn't break that morning it would have been perfect, but things happen and it was just my luck! February 27, 2014
Rated 5.0 out of 5.0 by Convenient and comfortable We needed a place to stay overnight for an early flight from Tampa airport. This location is an easy ten minute drive to the airport where we dropped off our rental car and walked into the terminal. We checked in at 5:15pm and were invited by the desk clerk to come to the manager's happy hour from 5:30-6:30. Beer and wine, soup and salad were much appreciated after our travels. We sat outside on the patio by the pool and watched the sunset over a pond with fountain and ducks. Very peaceful and no airport noise at all. The room was comfortable with fridge and microwave. A good value. We ate dinner at a little diner we walked to. More dining options are a car ride away. The location is set back from the highway which minimizes traffic noise but makes it a little harder to find when driving by. February 25, 2014
Rated 2.0 out of 5.0 by Check-in and No hot water Original check-in on Monday had to be modified. Girl at front acted like she didn't want to bother with doing that. I re-checked in on Thursday and the front desk man was very helpful and hospitable. Showers in the morning were luke-warm at best, slightly better in the evening. Shuttle service was great. Would recommend with modifications to facilities February 24, 2014
Rated 4.0 out of 5.0 by Two Night Stay I stayed two nights, but not consecutively. The first night was as expected. The staff was very nice. The room was clean and comfortable. The second night, which was two days later, there was no hot water at night. Because I had returned the rental car, I needed the shuttle service to go out for dinner. Though it was prompt taking me, coming back was a different story. When I called the hotel, I was told it would be there in 15 minutes, and in no more than 30. After 30 minutes, I called again and was told that the guy was running back and forth to the airport. It was another 15 minutes before I was picked up. When I was checking out, I did ask for and received an adjustment to my bill to compensate for the lack of hot water and the tardiness of the shuttle. I would, however, stay there again. February 21, 2014
Rated 2.0 out of 5.0 by No go Extremely slow staff. Showed zero sense of urgency upon check in as I just stood there along with other guests waiting to check in. Seems extremely unorganized. Not exactly how a Platinum member wants to be greeted. No thank you, welcome back, water offered or internet access code given. I had to call down to get it. No lotion in the room or hand soap. Had to walk down the hall and find a maid to get some. February 10, 2014
Rated 2.0 out of 5.0 by Not ready for prime-time Sub-par for this brand. ONE check-in person tried valiantly to check in at its peak 10 persons waiting in line. Massively understaffed. Only one elevator working and only tepid water available for shower in the morning. February 7, 2014
Rated 1.0 out of 5.0 by aged mattresses and noisy room The mattresses were worn out...sank in the middle. Our room #221 was close to the downstairs lobby and we heard laughing and talking all night. Upon entrance, our room had a musty smell. The sink in the bathroom had a drainage problem. So sorry, as priority club members, we normally have a good experience at a Holiday Inn Express. February 2, 2014
Rated 4.0 out of 5.0 by Comfortable Stay This was exactly the place we needed to be, close to the stadium! Rooms were clean and comfortable, good location to the stadium, maybe a 10 minute walk! Staff was pretty helpful, overnight help could have been a little bit better, many times the person was in the back and it was a few minutes before he would come up front. February 2, 2014
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