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Rated 4.2 out of 5 by 88 reviewers.
Rated 3.0 out of 5.0 by No Air Being a Platinum member I have stayed at a few locations this year and I was shocked by this stay. We checked in to our room and unpacked our stuff. Noticed the air did not work in the room. Got ready for our plans of the night and left. On our way out we stopped at the front desk and they said oh ya I think the switch is broke on it we will look at it. They seemed aware the air conditioning was broke. When we returned at 1200 am at night we found the air was not fixed and spent the next 30 minutes getting a new room and packing then unpacking our stuff into the new room. I planned on relaxing after a night out not moving our stuff. Very disappointed. Called the next two days to speak to a manager about our stay and still no return call. Left messages with staff to have the manager call. September 23, 2014
Rated 5.0 out of 5.0 by Close to the Airport Hotel staff was very friendly. Room was very clean but the bathroom/showers are in need of maintenance. (appearance) September 23, 2014
Rated 5.0 out of 5.0 by Only one night.. in Tempe, but I got some great sleep. I would highly recommend this hotel to anyone looking for a cheap, clean place to stay. The wireless was adequate, the breakfast was free (and tasty). You can't really ask for more than that. September 16, 2014
Rated 4.0 out of 5.0 nice stay great price clean room, bed linen could use replacement September 12, 2014
Rated 5.0 out of 5.0 by Great hotel I really love staying here. I am planning more trips to the area in order to stay here. I can relax really well and being a platinum member, there is real recognition. I would recommend this place to anyone in the area. September 1, 2014
Rated 5.0 out of 5.0 by Clean. Comfortable. Great staff! Everything I'd expect from a basic hotel stay. Clean, quiet, and comfortable. Staff were very helpful and the free shuttle service was amazing! September 1, 2014
Rated 5.0 out of 5.0 by Great Experience Had a great overall experience. Hotel was with in walking distance to ASU and several restaurants. Rooms were clean and staff friendly. August 26, 2014
Rated 2.0 out of 5.0 by disappointed Long time IHG member. This is by far one of the most run down HIE I have stayed at. Bathroom was terrible. Shower curtain had several rips. Curtain rod had been knocked off wall or something, and the repair job was pathetic. HEI brags about their shower heads. Well this one was so clogged up with hard water, that it sprayed everywhere. It was apparent through out that the housekeeping staff does not care, and the manager does not do room inspections. Towels were dingy. Bedsheet was dingy. You could tell because top sheet was white. When they were next to each other, dingy sheet looked disgusting. Check in person acted put out when i asked about a shuttle. Breakfast bar was out of several things. Only positive was that the shuttle driver was friendly. Will never stay at this hotel again. August 26, 2014
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