Rated 4.2 out of 5 by 53
Rated 4.0 out of 5.0 by txsweetie Clean Hotel
This hotel has great customer service. The bed and pillows are comfortable to sleep on. The hotel was not very noisy after hours. Overall a pleasant stay. My recommendation is to go out and eat for breakfast. The complimentary breakfast is ok for those you want cereal for breakfast. For me that was the only thing that appeared to be edible to eat.
July 17, 2014
Rated 5.0 out of 5.0 by WAF7 2nd visit, still awesome
This was my second visit here and it was very nice. The staff was super friendly and the over hotel was great.
July 6, 2014
Rated 5.0 out of 5.0 by wolfpack Wonderful place to stay if you are traveling with a pet
We came to Tulsa-Catoosa to visit family and needed a hotel that allowed pets. There were others around but they did not have a outside pool to relax at and were also more expensive. The hotel was great from the time we arrived to the time we left. The only thing that i see inprovement for was to have more meat available for the breakfast buffet. It ran out and was never replenished and should have been due to there was still an hour left before the buffet closed. The pool and the grounds were kept clean. The rooms were clean, roomy and had everything that you needed. The rooms could use Longer Darker Curtains to keep the light out for the ones of us that like to sleep in. Another option that you could consider is to have pet beds and dog bowls available for a small charge or to sell just in case one is needed.
July 3, 2014
Rated 1.0 out of 5.0 by Family passing through Smell of smoke in our non-smoking room was unpleasant
Our stay at this Holiday Inn Express was not a good experience because of the smell of smoke in our room. We reserved a non-smoking room but because it was on the 3rd floor which has several smoking rooms, we could smell a strong smoke odor as we walked from the elevator to our room and even in our room with the door closed, it was unacceptable. I had to wash every article of clothing in our luggage when I got home. We arrived late and that was the only room available. Otherwise we would have asked to be moved to another floor. It was too late to try and go to another hotel. The person at the front desk seemed to know it would be an issue even before we went up to the room so I'm guessing there have been other complaints. I'm sure the location of the hotel near a casino is part of the reason it has so many smoking rooms. We usually stay at Holiday Inn Express when we travel but we won't be staying here again because of the casino close by, and I will make sure to ask in the future about the location of smoking rooms in proximity to our room wherever we stay.
June 22, 2014
Rated 2.0 out of 5.0 by Rogontes Clean Rooms
The rooms were clean but the beds gave everyone a back ache. Waited a long time to check-in even with reservations. The evening staff wasn't very pleasant. I will stay somewhere else next time I'm in the area.
June 17, 2014
Rated 5.0 out of 5.0 by Scott54115 Clean, Comfortable and Safe
The hotel is in brand new condition. It is well maintained. It was in a good location. It is on the very east side of Tulsa. Staff was professional and attentive.
The property is close to I-44 so road noise could be an issue if you were to stay on the north end. I was in the south end and had no noise issues.
June 4, 2014
Rated 5.0 out of 5.0 by John71G Great Hotel
Overall, this hotel was a great value. The staff was great and the room was great.
June 3, 2014
Rated 3.0 out of 5.0 by pjs0809 Great service with room issues
I stayed here on two separate occasions on business. The first time, after I had completely unpacked, I realize that the toilet wasn't working. So I had to completely repack, go back to the front desk, get a different room and unpack again. The gentleman at the front desk was very apologetic and nice, but after a long day of traveling it was just very irritating.
When I arrived again, a couple weeks later, the first thing I did upon getting to my room, was check the toilet. Finding that it was in perfect working order, I proceeded to unpack. However, THIS time, I discovered when leaving for dinner that my door wasn't locking. It was fine to lock it from the inside, but you could just push it open from the outside. Thankfully this time, the girl from the front desk came up to look at it and brought new room keys with her so I could just move my things down the hall without having to completely repack. Again, the hotel staff was very nice, but I'm wondering why the cleaning staff didn't report this to the front desk so no one would've been put in those rooms to begin with.
May 20, 2014