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Rated 4.1 out of 5 by 57 reviewers.
Rated 4.0 out of 5.0 by Cool room, great service. The staff was exceptionally nice and always helpful. Loved the cookies in the afternoon and appreciated their smiles and demeanor. When it was time to leave, I was actually a little sad that I had to go. I so enjoyed staying there, the beds could have been a little more comfortable but really other than that, was a pleasure to stay there. July 25, 2014
Rated 2.0 out of 5.0 by Not the best Holiday Inn Express Usually a fan of Holiday Inn Express, but not this one. Hot water went out at whole property late in the afternoon and it was after 9pm before it was restored. Had a late check in above us (8:30ish) with kids and had to call front desk numerous times because of the noise above us. Walls and ceiling seem to be paper thin. Front desk staff did not seem to care. At checkout they were totally unaware of the hot water issue from the day before and offered no apology or credit to our bill. July 22, 2014
Rated 4.0 out of 5.0 by Drained Shower did not drain. No electric plugs near nightstands. July 21, 2014
Rated 5.0 out of 5.0 by Comfortable bed. Clean room. Awesome staff Definitely recommend this hotel for your stay. Staff was awesome from the front desk to the housekeeping ladies. Everyone made you feel welcome and glad to be in Tulsa. Asked if you needed anything?? Very helpful. July 19, 2014
Rated 4.0 out of 5.0 by Clean Hotel This hotel has great customer service. The bed and pillows are comfortable to sleep on. The hotel was not very noisy after hours. Overall a pleasant stay. My recommendation is to go out and eat for breakfast. The complimentary breakfast is ok for those you want cereal for breakfast. For me that was the only thing that appeared to be edible to eat. July 17, 2014
Rated 5.0 out of 5.0 by 2nd visit, still awesome This was my second visit here and it was very nice. The staff was super friendly and the over hotel was great. July 6, 2014
Rated 5.0 out of 5.0 by Wonderful place to stay if you are traveling with a pet We came to Tulsa-Catoosa to visit family and needed a hotel that allowed pets. There were others around but they did not have a outside pool to relax at and were also more expensive. The hotel was great from the time we arrived to the time we left. The only thing that i see inprovement for was to have more meat available for the breakfast buffet. It ran out and was never replenished and should have been due to there was still an hour left before the buffet closed. The pool and the grounds were kept clean. The rooms were clean, roomy and had everything that you needed. The rooms could use Longer Darker Curtains to keep the light out for the ones of us that like to sleep in. Another option that you could consider is to have pet beds and dog bowls available for a small charge or to sell just in case one is needed. July 3, 2014
Rated 1.0 out of 5.0 by Smell of smoke in our non-smoking room was unpleasant Our stay at this Holiday Inn Express was not a good experience because of the smell of smoke in our room. We reserved a non-smoking room but because it was on the 3rd floor which has several smoking rooms, we could smell a strong smoke odor as we walked from the elevator to our room and even in our room with the door closed, it was unacceptable. I had to wash every article of clothing in our luggage when I got home. We arrived late and that was the only room available. Otherwise we would have asked to be moved to another floor. It was too late to try and go to another hotel. The person at the front desk seemed to know it would be an issue even before we went up to the room so I'm guessing there have been other complaints. I'm sure the location of the hotel near a casino is part of the reason it has so many smoking rooms. We usually stay at Holiday Inn Express when we travel but we won't be staying here again because of the casino close by, and I will make sure to ask in the future about the location of smoking rooms in proximity to our room wherever we stay. June 22, 2014
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